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    Phyllis Cheng

    5.0 (7 reviews)
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    5 years ago

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    5 years ago

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    6 years ago

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    6 years ago

    Phyllis Cheng is a great realtor. My family has using her services all the time. Thinking of selling or buying, you should give her a call.

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    4 years ago

    Best realtor you can ask for! She is super reliable and the best in her field. There is no one better you can ask to help!

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    8 years ago

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    Mike Chou | The Chou Team | Kw - Mike Chou Founder and Principal of The Chou Team, partial Owner of KW Executive in South Pasadena

    Mike Chou | The Chou Team | Kw

    (119 reviews)

    I had an exceptional experience and professional service in working with Mike Chou to sell my home…read morein Alhambra and here is why you should work with him, too! So, I actually found Mike through ChatGPT when I searched for top agents in the area, Mike came up first. After reading his reviews, I reached out, and from that very first call, he was exactly who he said he was: professional, kind, knowledgeable, and easy to talk to. I had interviewed a few other agents, but knew Mike was the right person to work with based on his track record and his kind demeanor. Selling my first home was bittersweet, but Mike made the process feel steady and manageable. His communication is honestly next level, always responsive, proactive, and patient, especially when walking me through paperwork and answering my (many) questions. Even coming from a commercial real estate background, I can say residential is a different world, and Mike handled it all with ease. Mike is a great agent, someone you trust, and someone you want in your circle. He is 100% authentic and sincere. I highly recommend him, you will not regret working with Mike.

    Working with Mike was a great experience from start to finish. Mike is incredibly knowledgeable…read moreabout the market, responsive to every question, great communication, strong marketing, and expert guidance throughout. Whether it was negotiating the best deal, or handling unexpected challenges with escrow he is ready to assist. Everything was handled smoothly and professionally. He assisted us from listing to closing of escrow in 3 weeks. Thank you Mike and his team for the outstanding works. I highly recommend Mike Chou to anyone looking for a caring, reliable and professional realtor.

    David and Yasuko Chu - RE/MAX Premier Properties

    David and Yasuko Chu - RE/MAX Premier Properties

    (66 reviews)

    David Chu recently represented us in selling our single family rental property. It is the second…read moretime that we have called on David for his advice and services and we are very pleased with how smooth the process went. David is a very friendly courteous person who is also honest and very professional. He is an expert negotiator who knows what to do! I highly recommend David and Yasuko Chu if you need a Realtor.

    I am incredibly happy to have had Mr. Chu support us through purchasing our first home…read more From the first communication we had, it was evident that he had OUR best interests. He was honest in his opinions about homes that we pursued- and would not let us settle for anything but the best home for us- which is what we finally bought... the BEST first home for my partner and I. He is knowledgeable about the home buying and selling process- and I honestly feel it was HIS responsiveness that ultimately convinced the seller to choose us as their buyers- even though we were not the highest bid! Not to mention, we feel he took on all of the difficulties associated with home buying and clearly simplified it for us to understand- we just had to sign. Mr. Chu has my highest recommendation as a realtor. We are forever indebted to him for his help through this process- and as we mentioned to him, he is now a part of our family. Thank you for helping us find and buy our first home Mr. Chu, our highest recommendation.

    Eva Lin - Lin Realty Group

    Eva Lin - Lin Realty Group

    (159 reviews)

    Angel Chao and the Eva Lin realty team were the best allies we could've hoped for when we bought…read moreour house. I say that not just because Angel was extremely knowledgeable, but also because she treated us with the same care she'd treat her own family. She was patient with us as we changed our minds a few times on what our wants/priorities were, was incredibly forthcoming about the pros/cons of every house we visited, and never once pushed us toward a home we didn't love. She gave us practical advice on how to discern if an home was for us - this included her strong recommendation that we visit the neighborhood at night to make sure we felt safe. We followed her advice, and are glad we did! Even after we closed, she guided us through an intense and complicated 14-day escrow that would've been impossible to navigate on our own. We were very closely in touch, and she really kept us in track. During escrow, we had a great experience with all of the inspectors that the team recommended to us - we truly felt that they only recommended companies that they would use themselves. Furthermore the team arranged everything for us - it really felt like a concierge service! For these reasons and so many more, we enthusiastically recommend Angel and the whole team to anyone looking to buy a home!

    I keep a close eye on the real estate market and I had two big worries going into this home sale…read more First, I was concerned our house wouldn't sell at the price I wanted. Second, I was worried it would take months to find a good buyer. Thanks to Eva, neither of these scenarios materialized. In fact, she got us multiple strong offers within a week of listing the house on the market and we accepted the best offer at a phenomenal price. On top of that, the entire transaction was under contract and closed within 30 days. In addition to the fantastic sale outcome, our overall experience with Eva as our agent also exceeded my expectations. My favorite thing about working with her was how accessible she was. I know she's one of the top realtors in town so I was worried that she'd be hard to reach and maybe even distracted with a heavy client load. It turned out that wasn't the case at all. She was easy to get a hold of and she gave me her undivided attention each time. TLDR: If you're looking for exceptional, top-tier service, go with Eva. Eva made what's normally a very stressful process so incredibly easy, and we're truly grateful.

    Alex Waidley - Compass

    Alex Waidley - Compass

    (38 reviews)

    I was referred to Alex when a friend sold their home with her and had a fantastic experience. In…read moreshort, we also had a fantastic experience selling our home! She's easy to work with and highly collaborative. She has a great support system around her which enables her to accommodate our circumstances (contractors, staging, escrow, etc). She laid out the proposal from start to finish and it's really impressive how on point it was. Where she really shines is her attention to detail from an interior design perspective to ensure your home draws the maximum amount of attention and opportunities. Throughout she was hands-on with checking in on the property, inspections, and giving me the rundown of each open house session. If you're looking to optimize your home buying or selling experience, I would highly recommend Alex. She has competitive commissions and it's definitely money well spent.

    As a first-time homebuyer, I had a million questions (and a lot of emotions) throughout the…read moreprocess, and Alex was truly incredible every step of the way. She was patient, kind, and always available, answering my emails and texts late at night and early in the morning without hesitation. What I appreciated most was her honesty and transparency. She explained the offering process in detail, walked me thru all the paperwork and made sure I understood everything, and I always felt like she had my best interests at heart. She wasn't just my realtor, she honestly felt like my therapist at times lol, and helped me stay grounded when the emotional ups and downs of the search got overwhelming. I can't imagine going through this experience without her, and I would wholeheartedly recommend Alex to anyone looking to buy a home, especially first-time buyers who need someone they can truly trust!

    Joan Bang - Compass - Joan and her teammates: Lilian and Dave.

    Joan Bang - Compass

    (66 reviews)

    I recommend Joan without reservation. Joan made our home purchase experience seamless from start to…read morefinish. She is clear, knowledgeable, a warm and comprehensive communicator, and excellent at understanding and exceeding customer needs. We really enjoyed working with her and recommend her to everyone we know.

    We recently used Joan and her Compass team to sell my father's house in Pasadena, and it was a…read morewonderful seamless experience. Joan came highly recommended by a friend who has used her several times to sell some of his properties in the San Gabriel Valley. When we first met Joan, we were instantly impressed by how much homework she did on our particular area, and how to best market the house. The house sold very quickly, and for a price well above our best expectations. Joan was also instrumental in connecting us with qualified contractors to help with moving, clearing out, cleaning, and repairs to get the property ready. All were great and reasonably priced. Using Joan and her team just made everything so easy. Joan is always personally available to handle all the many steps that happen in selling a house. And when she is away, Lilian and Dave are her team members who are right there to take calls and provide anything needed. We felt very well taken care of by Joan and her team at Compass during every step in this process. I highly recommend Joan Bang from Compass. Thanks Joan, Lilian, and Dave! Job well done!

    Oscar Chen Real Estate- RE/MAX Premier Properties

    Oscar Chen Real Estate- RE/MAX Premier Properties

    (2 reviews)

    We worked with Oscar Chen during a highly competitive market with over 20 offers on the home we…read morewanted. His negotiation skills and market knowledge were outstanding. Oscar advised us strategically, helped us write a strong but safe offer, and ultimately won us the property without overpaying. Communication was exceptional -- fast responses, clear explanations, and proactive updates. He connected us with great inspectors and lenders, making the entire escrow process smooth and stress-free. A truly top-tier agent. Highly recommend Oscar Chen for both buyers and sellers looking for someone reliable, experienced, and results-driven.

    Working with Oscar was an amazing experience. From our first conversation, he was professional,…read moreapproachable, and always had my best interests at heart. He was extremely attentive to my requests and explained every step of the process clearly. He responds to my questions even with the amount of tasks he has. His market knowledge and attention to detail made me feel extremely supported as a first time buyer. What impressed me the most was how much Oscar genuinely cared. He treated the whole process as if it were his own, always going above and beyond to make sure everything went smoothly. Communication was quick and straightforward. Thanks to his dedication, I was able to secure my dream home at a very desirable price. I would highly recommend Oscar Chen to anyone looking to buy or sell their home. He is knowledgeable, reliable, and truly committed to his clients' success. You'll be in excellent hands with Oscar!

    The Berns Team - Keller Williams Realty - Jason and Laura Berns of Keller Williams Luxury Pro

    The Berns Team - Keller Williams Realty

    (109 reviews)

    My husband and I recently met Laura at an open house in Sierra Madre. We had been to many open…read morehouses in the area due to our search for a home with a range of experiences from not greeting us or talking to us at all to being totally friendly and answering our questions, but not being able to answer because they weren't the actual listing agent and didn't know much about the property and everything in between. However, something was very obviously and immediately different about Laura that we hadn't seen. You can tell that she really loves what she does and is passionate about the process. I was impressed by her compassion towards us, her care and attention to the property and her sellers and even having an extra event and inviting the neighbors. Who does that? Anyone would be lucky to work with her and I would definitely recommend her.

    The Berns team was a dream to work with on our condo sale. From the very start, Jason and Laura…read moreBerns immediately stood out to us for their professionalism, responsiveness, and well thought out plan about how they would sell our property. They also reacted to us touring them around our unit in real time, and I felt more confident as they were honest with what they would do or change from the outset, rather than saying what they thought I might want to hear. They have deep expertise, selling over 100 properties a year, so they have a very good beat on the current market and what works to sell your home to meet your goals (in our case, we hoped to reach a certain price quickly because we already had plans to move out). The team is deep and goes beyond just Jason and Laura. They have several other team members that specialize in different services, as well. We interacted with Alex and Mike who helped us ready our property for the open houses, and were always available to answer questions. If you wish, they will also put together a "transformation contract" where they will pay up front for work to be done to the property (e.g., painting, handyman jobs, staging) and then will take their payment out of escrow after the property sells. Also, the team does not take any percentage of those quotes - all the money goes to the contractors. To me, this not only reflected their confidence in their ability to sell the property, but also was just genuinely helpful from a cash flow perspective, while also supporting local contractors. We went this route, and it was quite amazing, as they managed everything from scheduling, to letting people in the house, payment, etc. It was a seamless process. Then when once we got an offer, their transaction manager, Alma, was super helpful in answering all of our questions about the closing process. I was initially a little concerned after we signed to work with them and I saw all the other properties they were currently selling as pretty much all of them were substantially more expensive than our property as they were luxury single family homes. In other words, I was worried we could be seen as lower priority because we wouldn't make them nearly as much money as sales of these other properties. However, not once during the entire process did I feel that way in practice. Our questions and concerns were always responded to immediately, and above and beyond what I expected. I had a fair bit of anxiety during the process as it was the first time we had sold a property, but Laura was there to sooth my anxieties and help me through every stage of the process. Jason, Laura and the entire team are not only pros, but just great and kind people. I cannot think of any feedback I would provide in a constructive manner as we were very happy, well informed throughout the whole process and ended up with a result we were very happy with. I would absolutely work with the Berns team again and recommend them whole heartedly.

    Phyllis Cheng - realestateagents - Updated May 2026

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