Great care, quick responses, always handles issues within 24 hours via email and text. Compassion for your situation, treated with respect. Love this place! read more

it would be a great office if you could talk with a live human being. When you have an issue, if you leave a message, your number might come up in their lottery, (Better Odds at Wiinning Powerball or MegaMillions)and maybe if your lucky, youll get a call back. Their philisophy is to make patient care convent to them. So don't bother them. Insurance isn't accepted bc it's inconvenient for them to allow you use your insurance. Just open your wallet and let them clean you out. Just because you pay your 250.00 doesn't mean you'll get your appointment. read more

If you are in chronic pain and you are not seeing this place you are missing out. They treat you like a normal human being with legitimate pain. The office staff is wonderful too. Cant ask for a better experience. Since I started seeing them I've gotten my life back so much. I don't just lie around and cry in pain all day. Dont wait any longer. Reach out. They are worth every single penny. read more

This was not a good experience for me. I was let down by their lack of professionalism.

They are an excellent pain management clinic and work hard with passionate compassion to improve your quality of life.

I have been a chronic pain patient of Phusion Wellness for over 6 years. I have always experience excellent care from my provider, Greg and all the staff! They have helped give me my life back and I am so grateful for that. My concerns are promptly addressed and the staff is very friendly and professional. I highly recommend them for pain management. read more

Phusion is leader in what they do. I made a difficult decision about leaving my previous doctors practice after being a patient for almost 6 years, and it's been the best decision I could have made. I have a team at Phusion that actually works with me, and together we have made it so I'm not just "surviving" but starting to thrive again, and function as well as return to full time work again! You don't realize just how basic and important those are until there gone, and you can't do them. I appreciate the team at Phusion more than I can express, and owe them a great deal of credit for the change and my new outlook on life. Thanks guys for everything you do, and I appreciate all of you! read more

You mean "Confusion Wellness"? Before giving $250 did not know they judged you on past /current problems attempting to get away from alcohol for my pain, before treating me, I took urine test, which took almost 4 weeks to get back and giving notice that I tested positive for alcohol. Of course I did, that's why I needed them to help me with the treatment. Took second test, which took another 2 weeks for answer testing positive for alcohol at which time I was told another $250 was necessary for me to take another test. I politely declined, going my own way very disappointed! read more

Great Doctor to do Pain Management with; There's never any problems. They are fair, Polite and Easy to Work with....

This is a great medical practice that helps me tremendously. The providers I have seen, Michelle and Adriana, are both compassionate about chronic pain. They do not accept insurance but it is well worth the fee for the care they provide. Another added bonus is monthly group sessions with Chad. He presents on a wide variety of topics and is so genuine and thorough each month taking time to answer questions. I highly recommend this practice to anyone needing compassionate care for pain management. read more

Grateful for mental health support along with the pain management. Truly makes a difference when your able to process what your feeling with chronic pain. Coping skills as well as the group others in the same situation mentally n physically. The worst is they don't take insurance and it makes extremely hard to afford being single parent. read more

As I read threw many reviews I'm very disappointed in how some patients who don't get what they want according to what they feel they should because the Dr have to follow guidelines as many dr have to and I'm sure that many who have come to phusion wellness where dropped by their former Dr so the cone over to this clinic who embrace them and provide the support and management they need and once they don't like what the Dr has to say they turn their back on the Dr who has put it on the line shame on all who speak bad about phusion shame on you patients who knows that you are wrong with the reviews you drop be honest you just mad you can't break rules here shame on you all who speak bad about this place the Dr are kind and respectful and very aware of following procedures read more

If you're a person with any kind of chronic pain I highly recommend fusion wellness the staff is awesome and my provider there always has a smile they really care about your health so give them a call that's fusion wellness they will take care of you read more

Everything was done very professionally. And so far everything seems very positive. I would recommend fusion wellness to any.One who is in need of their services. read more

I recommend Phusion Wellness to anyone in need of pain management. They have excellent health care providers, the office staff are very helpful and patient and the behavioral health provider is also very helpful and caring. They do not judge you and they are always there to help you. I couldn't be happier that I found them. read more

I am so glad I found Phusion Wellness for my pain management. The girls in the front office really makes all the difference. They go above and beyond to make sure their patients are their first priorities. The whole staff makes you feel that way. Carina and Michelle especially have made my life so much better dealing with my chronic back pain. I also love the Behavioral workshops run by Glenn Banks. He is so knowledgeable and makes it fun and so educational. You also get to talk to other patients who are going through the same thing you are and it makes you feel like you are not alone with chronic pain issues. It also gives you a chance to listen to other patients ways to deal with chronic pain that might be useful for you. If you're looking for a pain management clinic, trust me, Phusion Wellness is the one to choose. Thank you all at Phusion! read more

This facility provides pain medication when actual Dr's can not or will not due to legal restrictions. The $250 fee is well worth it. They are very understanding and compassionate. I felt like they really cared about me. read more

They truly listen to all of your concerns and work with you to find you relief so can live life again.

These people are so warm and nice. I have hated going to pain doctors because you get treated like a number or a druggie. I have been yelled at several times by other offices so it is so refreshing to deal with people who understand you and treat you with dignity and respect. Greg, Glen and the office ladies are the best!! Thank you so much for making me feel good about a situation that is so difficult. Being in pain daily is so hard, but you guys make it so much easier!! Mindy Harper read more

I really have nothing bad to say about the place. With the exception of one mental health person. It seems to me if they want to help people with PTSD they should be able to recognise it and consider other health concerns instead of being judgemental and be "out to get a patient kicked out of the progam". It is also my opinion that anyone treating a chronic pain patient should know more than what a book teaches about pain. Chad is good at mental health but I have grave reservations about his colleague that works with him. I hope I never have to deal with her. read more

You can be seen if you have the right kind of pain. If your pain doesn't fall into their categories of pain then you are sol when it comes to being treated. They judge right from the start and their advertisement, which seems so kind and accepting, is pure bologna. Maybe it has been nice for all of those who have typical back and joint pain, but for others who have pain that isn't ordinary.... these guys don't care. It is absolutely disgusting. read more

The way they "check" to make sure patients aren't selling the medication or taking other medication is a joke. If they truly cared to help people they would be seen in office not virtually and require therapy to help the person get better rather than just cover up the pain. They only care about making money. read more

my pain would be better if I was able to get my medication. the Dr. did not give proper directions how to take the meds. he also did not give his DEA #. no one is in the office today to talk to. my texts are also not being answered. read more

My provider Greg is extremely helpful, nonjudgmental and empathetic with my chronic illness! He helped me get my pain under control and when I expressed my worries about pain pills he offered me other options which helped tremendously! read more

The professionals at Phusion are amazing!! They offer education about dependency and pain solutions. They make me feel like a person that has a chronic pain problem not a person that is an addict or criminal. They do check to make sure that meds are taken properly on occasion which I welcome. I am just so very glad I can work and play with my family without the pain. It has been life changing! I cannot thank them enough! read more

Phusion only cares about money! I had to reschedule as a new patient, due to changes in my work schedule and illness. I followed protocol and gave sufficient notice. They solicited me to reschedule. Once I responded back, they attempted to collect a $50 deposit to reschedule. I've since secured services at a different clinic. I would suggest for anyone considering Phusion, stay clear of them. They don't even accept insurance for pain management and charge outrageous amounts. In my opinion, that's a borderline pill mill. read more

My first appointment was a telemedicine appointment. I didn't know how it would go because I had never gone to phussion. It was amazing and I would recommend phussion wellness to anyone that has chronic pain. Thank you phussion Dana V read more

Scott is a really nice guy- very thorough and understanding. Michelle is excellent and very compassionate. Obviously there are laws and "rules" that the bureaucrats have imposed - but they will work with you within reason, to give you what meds you need to at least be able to function at a higher level than you were. My prior pain clinic forced me to taper 90% in 3 months---from a high level to a very low level. Welcome to 2019, the Trump administration and state governments wanting to cash in like they did with tobacco companies- but my point is that we are all different and have different needs. The other pain clinics pigeon hole you---trying to make everyone conform and take the same dose of meds. One reviewer said "watch out for the surprise drug screen"---anyone who has has been in a pain clinic or on any kind of pain meds, that is the reality of the situation. Another reviewer said "I can never talk to anyone and always have to leave a message- and can never get my drug test to load on my i phone"----so what. Yes, you leave a message, but contrary to the reviewer, they have ALWAYS called me back. ALWAYS. If you want to call and chat- this is probably not the place. You go once every 6 months, and then monthly you have a phone/skype type of appointment. They will call you randomly for pill counts and you have to go to a lab to do a drug screen- but as long as you pass them so what? I had to go to my old clinic once a month, so I have no problem doing an occasional drug screen. This reviewer said "I have to go for days because my meds are never filled when due"----whatever. I have never had a problem. Some people just seem to have all kinds of problems. The rest of us deal with situations and have very few. They dont take insurance- but if you are seriously in pain- you will gladly pay. If I dont have meds, I can barely walk or do much. With them, it still hurts but I can do much more than I can without them and can at least get around somewhat. In summary- you go once every 6 months. They will prescribe a little more than my old clinic, and I don't feel like a criminal or like I did something naughty. I resented the old clinic who even when I wanted to see the Dr was told, "he doesn't see patients". He is too busy on his throne I guess. Then they made me go thru that horrible taper, and was so petty about the limits of 200mg morphine equivalent. I was at 210 and the NP said "so I will give you 120 pills one month, and 118 next so it stays at 200. At that point I was done. When she knew many (dozens) of patients were transferring to phusion- and I told her i was going to- she said "it wont last"---well its lasting. Which proves my point that this whole 120 pills/118 pill thing was a power trip and not a necessity. THANK YOU SCOTT AND MICHELLE. You literally saved my life. read more

They do not have a phone number for patients to call. They require you to leave a voicemail, send an email or text and then wait for a response! If you are lucky they reply the same day. i am still waiting on a call from the Clinical Director Michele for the last three weeks. The staff is an absolute nightmare to deal with! My appointments were always with Greg and he was great to deal with. Unfortunately, the bad far outweighs the good. read more

They are very friendly and helpful after you get a call back you have to leave a message when you call but they are pretty fast at getting back to you i wish they was registered with my insurance but besides that there great read more

They have no regard for their patients comfort, all they care about is money. I jump through all their hoops and they still leave me for days with no meds. THIS TIME my pharmacy said they wouldn't fill it due to some discrepancies with the prescriber and I have still yet to hear back! I have called and left message after message and even spoken via text and still NOTHING! But the still have my money! read more

My 1st visit I almost cried, Dr. Scott actually looked at my medical records, and treated me as a "HUMAN BEING". They are compassionate, knowledgable, and understand "CHRONIC PAIN" is a very real issue. I was so overwhelmed by the "kindness", and "compassion" he gave me. Dr Scott took almost 2 hours w/me, my 1st visit. The tele med visits are nice, it took me a minute to get accustomed to them. Dr. Michelle is GREAT. She has extra patience w/me, as I'm not computer smart. The staff is awesome, calling you back quickly. They have given me my "QUALITY OF LIFE" back. They genuinely care, I was at my wits end, so THANKFUL I MADE THAT INITIAL CALL!! If your having problems, I recommend picking up the phone. The "insanity" stops. PEACE OF MIND, and QUALITY OF LIFE , is priceless! read more

Phusion Wellness is the best pain management facility I've been to dine I moved her 12 yrs ago. I've had chronic pain since my first spinal fusion in 2002. I've seen a Dr who wouldn't give you your medication unless you did 3 steroid injections every 6 months, whether they worked or not. He used to stack patients in his waiting room like cordwood. Found out the steroids cost him something like $.30 and he can charge Medicare $3000. I've also seen Drs who, even after YEARS of complete compliance, one mistake and you're done! There's no State or Federal law that says they have to do that, I've got a feeling it's the insurance companies. Phusion Wellness may be a bit pricey, but it's worth it to feel like I finally have a medical team who cares!! read more

I have been a patient of Greg and Glenn for a year now. I came to the practice when I lost my pain specialist of 11 yrs due to the CDC fiasco. I was discharged for noncompliance by the practice for a few reasons one being Dr shopping! They're the ones who made the appointments with the various providers of the practice. I came to Phushionwellness nervous, guarded and suspicious of the providers due to my previous experience. I was pleasantly surprised with my first appointment with Greg even when we hit a rocky point due to my leaving out a very important detail (I thought I had included in our first appointment) I was given a choice of taking suboxone for a time then go back in opiods or being discharged. Even during that visit I was treated very well. The suboxone worked so well but I couldn't tolerate it. I asked for something similar. I now take buprenorphine for my SFPN. I has changed my life. I no longer have the 24/7 excruciating pain in my limbs nor am I on 5 scripts related to the pain. My pain is now at a constant 5/6 I can function with that level. I often wonder why I was never offered the buprenorphine instead of the oxycontin, fentanyl, oxycodone, muscle relaxers which were increased to levels you wouldn't believe. I also see Glenn Banks a behavioral therapist due to my noncompliance. I took this as a slight as though I was a drug seeker. Remember I was scarred by previous providers who practiced extortion. They will prescribe your pain meds as long as you play Russian roulette with dangerous epidurals. No other practice had ever mentioned seeing a therapist even though we know the toll that chronic pain plays on the psyche. Yes, they don't take insurance but, you're not treated as a number. You're treat as a whole person body, mind and spirit. I feel between Greg and Glenn I am seen and heard as individual then in turn my pain is being treated as to how it affects me not treating my diagnosis. Give the practice a few appointments all parties involved have had to change. Patients no longer trust physicians and physicians are no longer allowed to practice as they see fit. The CDC, FDA DEA and others have tied physicians hands when it comes to treating with opioids. Physicians are losing their licenses to practice or prescribe or both. I feel that the government has no business meddling in how physicians practice. Not all pain specialist's are pill shops just like all patients aren't overdosing on opiods. Majority if overdoses are due to illicit drugs. That's where the government needs to be meddling. Greg and Glenn at Phushionwellness will give you back the lifestyle you remember. read more

The employees here are so helpful, respectful, and really seem to care. They are not to busy to ask how you are doing, and chat for a while. It's PERSONAL!! Carina makes me feel like a friend. They offer classes, and they talk in a group. It really helps your state of mind In these crazy times. But, most of all the system seems to work. read more

I have been a patient at Phusion wellness for more than a year. Never had any problems until my last visit with a new comer to their team. This person decreased both my chronic pain medications. Because he said my pill count was off. I had one to many pills of a prn prescription at the time of the count. This review isn't for Scott who is wonderful and compassion. read more

You can never talk to anyone on the phone. You always have to leave a message and even then they don't get back to you. I was so hoping when they were bought out, things would change for the better. NOT!!! And I can never get my drug test video through on my iPhone. . However, Michelle is always nice and accommodating! I'm thinking of finding a new clinic. It's hard for me to drive because of my back and I live in Peoria but I'm friggin frustrated. They also take days to refill my meds even though I'm due. So I have to go off for days and it's not Pretty. I do like that everything can be done over the phone! Hopefully it will get better. read more

I am giving this business a 4 star because I never give 5. That said, if I could, I would give them a 4/12. This practitioner listens to the patient about pain. When you have gone through several spine surgeries and the surgeon keeps saying, "I am sorry you are uncomfortable, why don't we take out another disc?" You have had it. The surgeons are causing more pain than the original pain. Epain believes the patient; however, you have to jump through a lot of hoops. Get your medical records, hospital records, mri, to support your history of pain. Have a patient advocate, your spouse, support you and help you be prudent with your medicine, and be prepared for your surprise drug test. If you are honest and in real pain, this practitioner will help you. Most of all you feel believed. read more

This guy had glowing reviews and I was referred by my friends to him.The highlight of his web sight is opioid therapy. Well It didn't work out. He won't treat you with pain meds unless you have some strong imaging to back it up. So if you have CPS or fibromyalgia or some sort of central nervous system disorder he won't prescribe much pain meds to cover your severe pain. Also, he sent in a script for oxycodone for me when I was with another provider!! I wasn't even his patient at all and he totally ruined it with my pain management provider! She thought I was trying to pull a fast one on her and was a doctor shopper. Good going EPAIN! read more