Thank you for your service. I appreciate the care and attention to processing my returns. Keep up…read morethe good work. Too often people complain and don't see the good. I know this store is smaller than most in Salem and I appreciate all you do.

Waited in line. Says opens at 830am. Gates closed 15 minutes later. Still nobody. Others waiting…read morein cold too.

Thank you Kelly. On Sunday, March 29, 2026, I stopped by…read morethe store right at closing time. I was not aware they close earlier on Sunday. I was told they were closing. I explained I needed one copy made, just one copy. Kelly took the document from me & walked to a copier. She made the copy, handed it to me & I offered to pay. She said "I'm not going to charge you". She never smiled or acknowledged me, but she didn't throw me out of the store either. I've bought quite a bit of office stuff over the years including office furniture from this store. This whole transaction took maybe 5 minutes. I smiled, no return smile. Oh well, I really do appreciate the copy.

I dropped my package at this store location on April 22. The package was labeled and scheduled for…read morea pickup from US Post Office. Fifteen days later, the tracking number still has a status of waiting for a pickup. I visited the store to inquire about the location of the package. They could not locate the package. They don't know if the package was picked up from Fed Ex or US Post. The manager of the store has no record of the package being scanned for pickup. Customer service was very poor. Warning. Don't ship through this store location

Incredible customer service and very high quality prints! I am an artist and illustrator and need…read moremy prints to be perfect, and I was able to receive what I wanted. Definitely will be going back for my future printing needs

Lindsey was extremely helpful in helping my granddaughter complete her wedding invitations not…read moreonce, but twice (after they were stolen along with her car) and did so under a time crunch. We appreciated her willingness to do the job twice in a short timeframe. And they were beautiful! I highly recommend them.

Moving to a small town (population 3,500) from a metropolitan area was culture shock to say the…read moreleast. When we needed some brochures (on short notice, of course!) for a trade show a year or so ago we tried Zebra Print in nearby Silverton. What a delightful experience! Not only did they provide top-notch service and excellent quality, the price was very competitive and their in-house turnaround time was much better than we expected. I've used Zebra several times since then and each time the service, production quality and general 'customer service' has been superb. They do it right!

Victoria at Zebra Prints is so helpful and she knows lot about what's going on in town. Just ask…read moreher ! I came in for some laminations and a custom banner and she had me fixed up in new time. Very reasonable prices, to.

I had a very pleasant interaction today with the young man at QSNP, He was very quick polite and…read morevery thorough, I'm definitely going back there for all my shipping and printing needs they also have a great selection of quality Gardening Supplies perfect for Mothers Day

DO NOT DO BUSINESS HERE! They are screwing over their customers!…read more We've been box holders there since the business opened in 2014 and today we got notice that the business will close the doors "for good on December 20, 2025.  It is not even possible to change your address in less than 30 days, magazine subscriptions (yes, we still have those) require 60 days.  If you ship something here you will NOT be able to count on them to track it or deal with claims! When I inquired about what would happen to the mail, I was told by Zaid Santiago, one of the owners and the person usually on site, that the mail would be returned to sender.  So, that screws us for Christmas deliveries and such - I have no doubt that all of our deliveries after mid-December will be lost. Finally, I asked Mr. Santiago what happens to the annual box fee we paid through July 31, 2026, and he robotically quoted "paragraph 10 of our contract" and informed me that there will be no refund. Rip Off City!

I asked for a rushed order for a birthday present for my daughter in law. I made her pictures in…read moreto coloring pages and had Tipps make them in to a coloring book, but the idea did not come to me until a few days before her birthday. I asked them on a Monday afternoon if they could do this and have it ready by Wednesday. They said sure no problem, I wanted it on thick card stock so she could watercolor if she wanted and was told $1.50 a page. I had many pages and was given a discount when I picked up because he said the quote was too high. :) It turned out so well and she cried when she saw it, incase anyone is curious I used chatgbt and simply asked it to please make this image a coloring page. Limited to 6 pages a day so it did take some time but it makes a very personal gift.

I just found out that Tipps appears to be permanently closed. Went to get some address labels…read moreprinted (06/25/24), when I noticed the for-lease signs on the building. The interior was dark, and all of the equipment was vacated. So sad, another local business gone.

I needed some invitations done quickly. I debated ordering them off of Canva (where I created…read morethem), but fast shipping would cost more than the invitations themselves. I'd never gotten printing jobs done anywhere besides Officemax. I used to work at Officemax and was familiar with the quality and decided to look around the Salem area. I saw the Ink Spot had great reviews and sent an inquiry through their website. Heather got back to me within an hour or so of inquiring. She was super helpful and got them done the next day. I also asked about getting rounded corners done. She gave me some options that were out of my budget and then offered to do the rounding for a much cheaper price after doing a sample. Great experience and would recommend!

Very professional and they assist in design. Fast turn around time which I really appreciated…read moresince I was behind in getting invitations out!

I am trying to be as fair as I can be with the three-star review. On most occasions, my experience…read moreat this FedEx location is only okay. The customer service is lacking; it is generally slow and not very friendly (but not unfriendly either). However, all of my packages have been handled properly and FedEx has always been reliable. Unfortunately, this last visit was terrible. I waited at the counter while the only employee was on the phone for fifteen minutes, aware that I was there and in need of assistance. Once he got off of the phone, I gave him all of the shipping information. He told me that I was free to leave and he would handle the packaging. I let him know that it was a fragile item that needed to be boxed and protected by bubble wrap. He said he would do all of that and sent me on my way. A few days later, I received a scathing message from the seller of the item that I was returning. He said that it arrived in an envelope without any protective materials whatsoever and that the item was completely destroyed. I am seriously disappointed. It's one thing to receive poor customer service. It's another to pay for materials (a box and bubble wrap) and have my fragile contents shipped instead in an envelope across the United States. However, I will be returning to FedEx as a loyal customer, and I am hopeful that I can update this review in the near future.

I used another location (very close to my home and less than 5 minutes away) and they were…read moreexcellent. They always called and verified and would help me with adjustments to my documents. In January, I moved. My new location is 20 minutes away so I was nervous about getting my printing done here and I have to be strategic in my driving to the location. I didn't get a call on my first order, so I called them to verify my print order. I was skeptical. Jared showed me my order and they didn't call because Jared felt they understood my requests. I picked up...He was right. It was perfect! This order placed was simpler and I felt I could trust this location with the order. I picked up. Jared was there and recognized me immediately. He never makes me feel like I'm a crazy demanding annoying customer. My order is perfectly done and I can trust them completely. It makes my life easier! Before this new printing service, I would prefer to do the copying myself. But I make errors and could never get the discount to go through. Even though this service stretches my capabilities it has proven to help me and my time management! Thank you to the team at Keizer Station.

Used this print shop for years now. They're local, have fast and friendly service, fantastic…read morecommunication, and excellent quality. Definitely earned my loyalty.