Last year in July, my Samsung Galaxy A50s could not charge up due to the charging port. Mr. Choi at…read moreMobile Square was able to fix it at $50 and gave me a receipt with 60 day warranty. They did honor their warranty within the eligible period. After a year, the same old phone was dead (no power) and had no charging again (partly due to my fault) . Mobile Square was able to fix it at an affordable price while two other companies claimed there were issues with the motherboard. I think you should give this shop a try if you need to repair your mobile phones! I live in Toronto. Don't know why my google account indicates I am in the U.S.!!??

Beware of VERBAL ABUSE!!!…read more I am extremely disappointed by the treatment I received at Mobile Square and I feel other customers should be aware. I first visited the store last week during lunch time because my iPad was experiencing frequent crashing issues. During that visit, one of the technicians was already impatient when I asked questions and tried to get clarification about the problem. Despite the poor attitude, I left my iPad with them for diagnosis, hoping the technical expertise would make up for the customer service. When I picked it up, a different technician explained that the crashing issue had been temporarily resolved and that the underlying problem was a damaged power management IC. I was advised to use an original Apple charger moving forward. After returning home and following those instructions, I discovered that my iPad would not charge, even with an original Apple charger. Concerned that the issue had not actually been resolved, I returned to the store the following week. Unfortunately, that second visit was far worse. A third technician with glasses, who had not been involved in my previous visits, immediately came across as dismissive and unprofessional when I was trying to ask for clarity. While the previous technician was attempting to explain the situation to me, he repeatedly interrupted the conversation and treated me with open hostility. After I confronted with him of his rude behavior and attitudes, he then proceeded to call me a "B!TCH" and even said "F@CK YOU" directly to my face. I was stunned. I came in seeking help with a device and instead was subjected to verbal abuse from a staff member. No customer should ever be spoken to this way under any circumstances. This behavior and attitude were completely unacceptable. Technical issues can happen. Repairs may not always work. All I wanted was clarification to understand the issue better. What customers should be able to expect, however, is professionalism, respect, and basic courtesy. Based on my experience, this business failed on all three. I cannot recommend Mobile Square to anyone. If customer service matters to you, I would strongly consider taking your business elsewhere.

I've had a couple devices repaired at sellteck before. The first was an android device that needed…read morea screen repalcement. They did the best they could with it and performed a satisfactory enough job that I returned with another device at a later date. I recently took it upom myself to take apart the android device sellteck had repaired in order replace the screen again. I found that when they reassembled the phone they left out, lost or stole multiple screws that should have been replaced, failed to preserve or replace the protective sticker required for using NFC and left out, lost or stole multiple small metal pieces that cover and hold in place the important wire connections in the device.

Yes I do remember you Nima. You pulled up in your tacky Audi R8, sat down and proceeded to tell me…read morethat there was nothing you could do after breaking my brand new phone. Unfortunately I remember this incident and just wanted to let everyone know how poorly I was treated after you scammed me. I'm sure this has happened to other people but they were to polite to come forward. Anyways I hope this help others stay away from your SCAM OF A BUSINESS!! Your better off getting a new phone Re: there's a difference between a crack on the screen and the phone not turning on after. I know you don't remember a lot of things. It took you 15 minutes to find my phone in all of the garbage in your shipping container store. (who knows if that was even my phone) Maybe you should invest In some education and better parts so you can fix people's phones properly. You're lack of humility and denial in this situation shows what kind of service you will get. I'm glad you showed your true colours. SCAM!!! STAY AWAY FROM THIS BUSINESS!!

I'm in the process of a return/refund. Because they contacted me to let me know the phone on the…read moresite was mislabeled and is out of stock And to choose a different one. so I did. They then proceeded to send me a totally different phone that was a much lower grade and would have been cheaper if I ordered it, and claimed it was an upgrade because of it larger memory. I will update this review once the return process is complete. But in all fairness I did order a phone from them like a year and a half ago and that process went smooth and I received what ordered.

Terrible service! It's like they are planning to rip you off and take your money. The people who…read morework there use big words and try talking all about the technology so they charge you more. I got a screen protector at this location and 1 week later it started to peel off. I decided to go back and ask if they can do anything or provide me with a new one. They refused to help me and said to call the manufacturer because they don't deal with that. As a service provider you need to help customers!! Because of this incident they lost a customer, have a bad review, and I will spread the word that this business is a rip off!

Came in here to get my wife's iPhone screen fixed after she smashed it. They did an excellent job…read moreand had it ready within the promised hour. It was also done at a decent price. Their check in procedure needs a bit of streamlining as we waited for 15 minutes while 2 people dealt with one person however that didn't detract from the overall great job they did repairing the phone.

Katherine and Rahim were friendly and quick. They helped me clear the dust that was wedged in my…read morecharging port and preventing me from charging my phone and also warned me that forcing it to charge at an awkward angle could damage the port in future. Thanks guys!

Had a cracked screen on a Google pixel 7 pro which I took…read morein to have replaced. After making an appointment and heading out via uber to the place of business, I arrive to find that there is no one there. I call later on and was told they had perhaps slipped out for a coffee. I had waited over half an hour and then took another uber to go home after trying to call the business number. I finally got the business later that day and was told.they would fix it immediately while I wait. I tool another uber there and expected them to fix it while I waited. They said that they needed an extra part and I would need to leave until t he following day. Another uber back home and then back again the next day. (Having had a recent knee injury , I was unable to take TTC) The next day , I get there , pay for repair and receive a receipt which says the phone was guaranteed for 90 days. On clerks recommendation , i purchase an expensive OTTERBOX case to avoid breaking screen again. Within a week , i.receive case and as I'm installing it, the screen cracked as I snap it on! In addition , I realize that the earpiece stopped working after repair! I needed to use the speaker or Bluetooth ear buds to answer a call. I then return to the store a week or so later and was told that the cracked screen would only be repaired for an additional $120 charge! The earpiece was also still broken I later discover. After much discussion, I begrudgingly hand over the money and was told I'd receive a receipt via email.... none was sent. A couple of weeks later , the screen started to detach from the phone !! After paying for the same repair , the phone was unusable due to faulty careless repair work. I was given such grief by this place I just could NOT go back as they would not repair without charging extra! WOULD NEVER RECOMMEND THIS PLACE TO ANYONE!

Had a used phone with a broken mic that was fixed within an hour. Very professional service. The…read moretwo people working there were both communicative, polite and knowledgable.

I came in with two laptops: one that wouldn't update its operating system and on which I'd messed…read moreup the screen with some oily eyeglass cleaner; the other I couldn't start at all bc the keyboard didn't work, plus - just a small thing - none of my passwords were current. That last point was causing, umm, major problems on both laptops. Nyasha (pronounced NAW-sha) fixed all of the above. While deftly serving other customers. And he allowed me to stay, use his power cords on my laptops while downloading the needed software updates in his shop. This was invaluable. Had I not been in his shop I would not have been able to work through the roadblocks that came up during the downloads. He wasn't even going to charge me for his time! So I'm buying an external keyboard, a keyboard cover, and 2 gigs of RAM to thank him for restoring both of my laptops - and their screens- to high-functioning beauties.

P Jankowski Went in with a problem charging my iPhone. As…read moresomeone who grew up with landlines, indeed even party lines, and thousands (mostly women) employed as telephone operators, they could have told anything and charged for whatever they said they fixed. Instead, the young man working took the phone into the repair area in the back. He came back minutes later with the phone and some pocket lint he had removed from the charging port. Problem solved, no charge. Can't ask for better treatment than that!

I have come here for years. Ahmed is great with dealing with customers and has many patience. He…read morehelpt my daughter several times as she was young and special needs. That takes a special person. He is fair in prices and willing to help you with any tech issues. The other staff is very knowledgeable too.

Excellent experience after needing to get my laptop screen replaced. Not only was there a quick…read moreturnaround time, but the issue was explained thoroughly to avoid repeating! Honest businesses are hard to find nowadays and I am relieved at the level of customer service received and honest pricing. Highly recommend and I would definitely go back in the future for any other tech needs.

Rude people who lied to get extra money out of me. I challenged them and they immediately stopped…read morethe phone repair and apparently reversed the work they had allegedly done. I was lucky to get my device back, if the comments of others are anything to go by.

I had an excellent experience and would definitely recommend this place for any cell phone repair…read moreneeds. I had a very tricky situation with my off market Chinese cell phone and he went well above and beyond to fix it. He's friendly and honest, which is often hard to find in today's world. VERY glad I found this place!