Phoenix VII in Orange Beach looks like a resort from the outside, the pools, the boardwalk, the…read morebeach setup, but it is absolutely not a resort. It's a condo building managed by Brett‑Robinson, and the unit we stayed in was nowhere near the standard of any resort, hotel, Airbnb, or VRBO we've ever booked. The unit was dirty from the moment we walked in. We found a woman's dirty underwear under the table, food crumbs under furniture, sticky and dirty area rugs, and a Tootsie Roll wrapper that wasn't ours. We also discovered a stained sheet at the foot of the bed, positioned so the stain was hidden unless you pulled back the top sheet and blanket, meaning the bedding hadn't been changed between guests. It was obvious the unit had not been cleaned properly at all. We called about the hot water issue on day one, and again on day two when nothing had been fixed. When maintenance finally arrived, he found the shower valves were installed backwards, so hot water ran cold and cold water ran hot. If something that basic is installed incorrectly, imagine how poorly everything else is managed. I reported the cleanliness issues during the second‑day call. They said they would "report it," but I never heard anything back. Only after emailing photos did management call me. They said they would send cleaners that same day, but no one ever showed up. The amenities were also extremely disappointing. They provide only enough shampoo for about two days, even for week‑long stays. There was no coffee or tea, and no beach towels; something every resort, hotel, Airbnb, and VRBO we've stayed at on a beach has provided. Considering people pay thousands of dollars to stay here, this level of cost‑cutting is unbelievable. I wasn't asking for much, just a clean unit and basic communication. They couldn't even meet that. I would not recommend Phoenix VII or booking through Brett‑Robinson.

Nice place to stay as far as condos go. We came right before peak season and it was a great time…read moreto visit as the crowds had not started getting too thick yet. The grounds were immaculate, the lobby was adequate, elevators all worked the entire visit, and they had handy shopping carts for moving things around. The lobby is a bit dated, but it's nice enough for the price point here. There are vending machines for ice, food, and drinks in the basement. The pool was clean and had ample areas for lounging. Pools had grills and gazebos for cooking outdoors. The deck going to the ocean was well maintained, lit well at night, and even has a mat going almost all the way down to the beach. Condo was nice, again a little dated, but served us well and was actually clean as you could ever want. AC was cold, bed was 3/5, but the doorways were oddly narrow. I saw some folks on the property that would have some trouble, LOL. Patio was cool. I'd come back, it was really cheap for the stay. It's also right in the heart of Orange Beach situated right in between all of the cool shit the area has to offer. Pro Tip. SWEET CONE ALABAMA is just down the road. '24 - 36/100

Book this property here:…read morehttps://www.beachhouse.com/29182-perdido-beach-blvd-orange-beach-alabama-36561-p337368.html This brand new property features an East and West unit, and when both sides are rented, is one of the largest properties along Alabama's Gulf Coast. Each side will accommodate 14-26 guests and is one of the best values in the entire area when compared with comparable properties. This home sits approximately half a mile West of the Florida/Alabama state line and one mile to the East of the Perdido Pass Bridge in the heart of Orange Beach. Castle in the Sand East features a gulf side private heated pool, 6300 sqft under roof, Willington 304 stainless steel natural gas grill designed to hold up to the salt air better. There are 5 private covered balconies on the south side of the home, and their are two additional private covered balconies on the north side of the home that offer incredible views of Ole River. The kitchen features a gas cook top with 5 gas burners for families who love to prepare their own meals and do not enjoy fighting the crowds at the restaurants. The East side of this gulf front development has 9 bedrooms, 8 full baths,2 half baths, and an oversized den and sitting area with a 65 inch flat screen SMART TV along with a Blu-Ray DVD player. There is also a separate entertainment room/ den on the 3rd floor that has a 55 inch flat screen SMART TV, which also has a Blu-ray DVD player. All the bedrooms have 42' SMART TV's and a large selection of channels through DIRECTV. The home also has WIFI boosters on every floor designed to help guests have a stronger Wifi connection throughout the whole home and even on the balconies and decks.

Stayed in room 55. Very nice cozy place. Definitely coming back to this place. Not a whole bunch of…read morepeople or crowds. Plus, its directly on the beach.

Very pleased with the Emerald Skye Condo #56. We stayed here for a week and it was just a good…read moreplace as the condo had all the right things like beach chairs, toys for the little one to build sand castle and even a boogie board to use on the ocean which she was to chicken to use. Great location right beside the Gulf Coast Pier and lots of open beach for everyone to use. Public parking was all up and down the shore line also so if you want to walk up down beach and find friends or just meet new ones you could.

We have stayed at Turquoise Place twice now, and there is definitely a reason we came back. It is…read moreeasily one of our favorite places on the Alabama Gulf Coast. The resort has direct beach access and incredible Gulf views, but the amenities really set it apart. There are multiple indoor and outdoor pools, lazy rivers, a splash pad, and an awesome four-story waterslide. The condos are spacious, and having a private hot tub and grill on your Gulf-front balcony is hard to beat. There are also plenty of other activities, including tennis, pickleball, putting greens, fitness facilities, and poolside food and drinks. Turquoise Place gives you the space and privacy of a beachfront condo with the amenities of a high-end resort. After two great stays, we would absolutely come back again!

The accommodations of the condo were very nice, washer & dryer provided and the condo was super…read moreclean and comfortable. The only downsides ( in my opinion) were the parking situation and the cleanliness/upkeep of the outside amenities. Parking was only guaranteed for 2 vehicles, and the 3rd vehicle (mine) needed to pay for an extra parking pass to stay in the garage. They had none available the weekend I arrived so we had to park our car at a hotel nearby and pay for over night parking from Saturday- Tuesday until we could get a parking pass. It was very inconvenient to have someone take us to our car and worrying if something was gonna happen to our car. The 2nd thing was the cleanliness of the patio amenities. Grill needed scrubbed and sliding door needs a good power wash

Our Wedding and Anniversary at Turquoise Place…read more We simply Love this Place, it has become 'Our Place" to go! Our Room on the 23rd Floor. We got Married on the Beach there in 2024 and went back for our Anniversary this year 2025. When we went on our Wedding, The Resort, had not Acknowledge that It had Wedding and Honeymooners there, However a Manager Realized it on our 5th day there, and Apologized and sent up Champagne and Parting Gifts to take home with us. We thought that was Very Thoughtful! (My hubby misplaced her card, so I can't recall her name, but I Pray she sees this, if so, I want to say THANK YOU!!) It was still Just as Peaceful, Beautiful, With Awe-Inspiring Views! The Sunrise and Sunset views, Simply Magical. We like to get the LARGE sweet... Well, because we simply Like to. Each stay was an 8 day stay, and it always seems To Fly By, but I guess Magical TIMES usually do. The rooms are Clean, Spacious, Nicely Decorated and we are pretty much, are there in our Own World, until we Exit, as we Desire it! Oh and I will Not to forget that The Resort is Beautiful and Staff, Friendly. We plan on Making it a Yearly, and Maybe a couple of times a Year, Same Room, Same Length of time!(Though we extended a day this stay LOL) We were just in our Zone, but realized One day Extension would be enough, as we had to get back home!

Another perfect couples getaway at the only place you should stay for your vacation. They have so…read moremuch to offer from multiple pools to tennis courts to daily activities. The size of the 3 bedroom unit is amazing and the expansive balconies w/grills and hot tubs are just over the top. Super quiet and made for families to just be together. Every amenity is spotless and super clean. The staff are always friendly and prompt. They have heated the lazy river pool during the cooler days and that was the bomb for us adults to chill out. Make sure you book with spectrum as they have a free breakfast buffet daily. We can't wait to go back in September!

We have been here, unit 1107 for two weeks and must say we have been pleased with this VRBO…read moreproperty. Lovely 3 bedroom, 3 bath that is fully stocked with all kitchen appliance, plenty of towels, plenty of seating on the balcony and inside.. tvs in all bedrooms and living area with lots of channels and streaming options.. view of both the sunrise and sunset from the balcony this time of year.. heated indoor and outdoor pool,, hottub and sauna.. gated entry. Happy to be here

We stayed at Tidewater Unit 1202 for three nights, and unfortunately our experience with Liquid…read moreLife was extremely disappointing. Before we even arrived, Liquid Life notified us that there was no power in the primary bedroom. We were told an electrician would come before our arrival. When we arrived, there was still no power. We called and were told the electrician was supposed to have come. No one ever came. We spent our entire three night stay without electricity in the primary bedroom. The next day, we discovered the washing machine did not work. During a family beach vacation, we were left unable to wash wet swimsuits, clothing, or towels. We reported the problem and were told someone would come. No one came. We called again and were told someone would come the following day. Again, no one showed up. We also documented missing drywall from areas of the ceiling and mold on the shower liner in the second bedroom bathroom. We checked out after three nights with no power in the primary bedroom and no working washing machine, despite multiple calls and repeated assurances that someone was coming. After checkout, management asked us to email photographs documenting the issues, which we did. We paid $1,041.44 for the reservation, plus $75.50 for trip protection. After everything we experienced, management offered $165 back and stated that was all they could do. Things can break. The problem is the complete lack of follow through. Liquid Life knew about the electrical issue before we arrived, and we gave them multiple opportunities during our stay to address both major problems. We did not expect perfection. We did expect the issues to be addressed after repeatedly being told someone was coming. Unfortunately, that never happened.

Always a great stay. Appreciate the security staff, maintenance crew, and the amenities!read more

I 100% recommend this resort. Me and my family went for 5 days and it is super great! I love all of…read morethe pools and how kid friendly the place is. Although it is under a lot of construction for being June Also, some of the things are very outdated for it being June of 26'. The map of the place is very confusing. All in all I recommend this place if you are looking for a nice, relaxing place to have a vacation!

Phoenix East staff our entire week was friendly and inviting. Clean facilities. Our issue was with…read moreour suncoast reality room. Ugh dont recommend unit 1201. Very outdated and many things broken or not working. IE dishwasher stove couch bed broken unusable our friend had to buy a air mattress.

Never stay at the phoenix east. Girlfriend and I stayed here for a few nights until we just…read morecouldn't bear it anymore. The place is roach infested and she got eaten up several nights. Her face got extremely swollen and her arms throbbed for the majority of the trip. They refused to refund us any amount, and we had to relocate mid week to Phoenix Gulf shores 2 and they refused to acknowledge that any sort of problem existed. Avoid this place at all costs. Unless of course you like roaches and filth.

In one week, I stayed at 2 locations through Liquid Life. While I loved the units we stayed in, I…read morehad a less than acceptable experience with Liquid Life. Communication with them is terrible and they dont seem to mind the inconveniences they place on their customers. Cleanliness of the San Carlos #1108 unit was a concern. We accidentally left a bag hanging in the closet and called to report it hours later. The cleaning lady found it and called me to tell me she was taking it to office. One week later, I still could not be told where the bag was and had to yell at them to stop telling me that "someone would look for it and contact me". The Broadmoor 901 was an outstanding space. Parking was very tight and I had to fight to get passes for both cars, even though I had emailed them prior to arrival and had been told I would be allowed 2 cars. We arrived to dirty laundry in the washing machine and a clogged toilet. Yet, we continued to have no clear communication and zero service, so we handled it ourselves. As a travel advisor, I will absolutely refer clients to these places, even though the San Carlos unit could use some updates, but I will not refer clients to utilize Liquid Life. I wasted hours of vacation time dealing with inadequate responses from Liquid Life and that is just unacceptable.

We stayed at Tidewater Unit 1202 for three nights, and unfortunately our experience with Liquid…read moreLife was extremely disappointing. Before we even arrived, Liquid Life notified us that there was no power in the primary bedroom. We were told an electrician would come before our arrival. When we arrived, there was still no power. We called and were told the electrician was supposed to have come. No one ever came. We spent our entire three night stay without electricity in the primary bedroom. The next day, we discovered the washing machine did not work. During a family beach vacation, we were left unable to wash wet swimsuits, clothing, or towels. We reported the problem and were told someone would come. No one came. We called again and were told someone would come the following day. Again, no one showed up. We also documented missing drywall from areas of the ceiling and mold on the shower liner in the second bedroom bathroom. We checked out after three nights with no power in the primary bedroom and no working washing machine, despite multiple calls and repeated assurances that someone was coming. After checkout, management asked us to email photographs documenting the issues, which we did. We paid $1,041.44 for the reservation, plus $75.50 for trip protection. After everything we experienced, management offered $165 back and stated that was all they could do. Things can break. The problem is the complete lack of follow through. Liquid Life knew about the electrical issue before we arrived, and we gave them multiple opportunities during our stay to address both major problems. We did not expect perfection. We did expect the issues to be addressed after repeatedly being told someone was coming. Unfortunately, that never happened.

The Phoenix X is a great condominium but condo 1002 is horrible!!! Hard bed and pillows! None of…read morethe lamps work and the blender was broken. We found that out while trying to make a pina colada and lost all of our alcohol!! Will never stay again!!!!

We have stayed with Brett Robinson rentals at Phoenix x and Phoenix xiii multiple times over the…read morepast 10 years. This year we stayed at phoenix x May 22nd thru the 26th in room 205. After a few days my wife and I started not feeling well. As we started to look closer around the unit we noticed multiple locations of mold in the bathroom walls and living area ceiling. Rust in the dishwasher along with rotted/swelling cabinets and flooring not finished with gaps and cracks. Going into this units we understand imperfections and wear and tear. As far as mold and rust, totally unacceptable especially at the rates they charge for the facilities.