The food was really good. The pro is that we were interrupted no fewer than 3 times while eating. Asked " Are you ready to pay yet"? I ended up having to be quite blunt "No. We are trying to eat". Incredible off putting to be made to feel pushed out. I could maybe understand if they were busy but that was not the case at all. Don't think I'll be back which is too bad. As I said the food was good. Sometimes bad service is enough to turn the whole meal. read more

The food was great, but the service was slow. The waiter was on his phone most of the time, and when I tried to call him, he was either still on his phone or doing something else. Fortunately, another waiter helped me most of the time. I left her a tip, but the receipt had his name on it, so I'm not sure if she will actually get the tip or not read more

The service here was terrible! The food was extremely disappointing. I was served spring rolls and when I asked for sauce I was told they had oyster sauce on the table. OYSTER SAUCE IS NOT A SAUCE USED ON ITS OWN! half the menu was "unavailable". And the food lack flavor! We order almost everything on the menu to try a little bit of everything. Extremely bland! For a restaurant right next to Jungle Jim's there so be NO EXCUSE for bland, tasteless food! I wouldn't even call this authentic Vietnamese food! Especially for the price as well not worth it! If you want a good AUTHENTIC Vietnamese food I would drive the extra bit to Saigon Noodle Bar in West Chester! read more

This place was ok, not true authentic Vietnamese restaurant. Most of the items on the menus were not available at the time of me ordering it. I got fried rice and it was over cooked and dry. Terrible. read more

Delicious food and huge portions! My husband said the pork chops where the best he'd ever eaten. I had the steak pho, it was very good as well. read more

Tonight I drove 25 mins to Pho Cincy to pick up my Togo order. When I get to the door one of the works tell me they ran out of food. No one attempted to call me to tell me they ran out of food before picking up my food. Only one table way sat in the whole restaurant. When I got there the workers didn't even attempt to offer anything for the inconvenience. I will not be back and do not recommend. read more

We got the steak pho, sunder rolls, wings, and one of the sandwiches and it was not flavorful and had weird textures, environment is boring and there is no alcohol. Save your time and go somewhere else read more

We just ate there on a Monday while we were shopping for car and we were pleased with the overall dining experience. At first we were discouraged with the reviews but we thought to give it a try because not all review does its justice. The foods were good; much better than we thought and the service was decent and prompt. We spoke to the chef and found out they were under new management so they're making improvements for a good reputation hoping to gain more valued clientele. We would like to eat here more often and not having to cook Vietnamese food all the time at home but too bad we live too far away. If you are living in the Cincy area or passing by give them a try. You won't be disappointed. Pho Cincy is right next to Jungle Jim. Also I love the open contemporary and relaxing atmosphere and appreciated how nice and clean they keep their establishment. read more

Service was good and fast. Portions small. Chicken in bun was dry and not flavorful. Fried rice needed a lot of hot sauce to make it passable. read more

Vegan/Vegetarian food is not their forte. We ordered some spring rolls and bánh mì. I've never had so many cold, slimy mushrooms in my life. No seasoning or flavor. The bread was the only good part. Service was good, food was lacking. They may have other good food but this was not it. read more

So I've had the opportunity to eat pho in nearly every restaurant that serves pho as its feature dish in the region- and this is firmly at the bottom. This is not to say that it is BAD- it is absolutely not- on a freezing cold day in December my daughter and I were quite warm and pleasantly full after a decent lunch. But the problem is that the other pho locations that this particularly place is competing with are just better, and that includes the pho I make at home. The biggest malfunction is the broth- it's just not particularly flavorful, and the steak they served as an accompaniment was not of the best quality. Still and all, if you have a crazing for pho, don't want to make it yourself and this place is convenient to you by all means support small businesses and buy here, as it is totally serviceable. But it's at least 15 miles from where I live closer to downtown Cincy, and there are much better options far closer. Had the pho with rare steak and a shrimp salad roll, which tasted pretty much like they all do. If I could give half stars this would be 2.5 easy. On the plus side, staff was friendly and place was spotless. Final verdict is it was okay, but nothing special. read more

actually so good. the interior is clean and modern and the staff is so friendly. i got the vegetarian spring rolls and the banh mi. the spring rolls were good but the banh mi was amazing. fresh and filling and a decent price. great lunch! read more

Only ordered carry out- the shrimp and veggie spring rolls with the peanut sauce is my absolute favorite! The veggie pho is good with so much flavor ! And the chicken and shrimp fried rice is A HIT!!!! The only reason I'm not giving this 5 stars is because it is a tad pricey for the amount you get. read more

Food was great , service was good but we ordered a appetizer so we could eat it while we wait on our food and they brought it out at the same time they brought our food out which kinda defeats the purpose of a appetizer, also the dishwasher guy was walking around the dinning room with his pants sagging and with his cleaning gloves on. He also was playing with the tv and put on Moana ... read more

Awful !! I got the combo pho and it tasted like water ! The waitress brought the vegetables that go with pho and said here is your appetizer ?? Maybe I have been to Vietnamese too many times but even in the streets I didn't see an owner crawled up on the sits :) there has got be better pho place but guess next to jungle Jim's you won't see any read more

Delicious food, attentive staff, spotless restaurant. Menu isn't overwhelming, so if you've never eaten Vietnamese before this is a great place to try. Our food came out quickly and was so delicious:) read more

The food was great, my waiter was good as well. But the dishwasher boy was out cussing and yelling with his gloves on and it makes me not want to come here ever again. It's extremely unprofessional while we are trying to eat he should not be in the front or a manger needs to take care of him. read more

We were so excited to try this restaurant as we had heard great things. We took the family there and we loved the decor and everything looked very clean. The menu was great and we all found things we wanted to order. But here's where they went wrong: 1) We ordered spring rolls that should be fried and hot and they came out uncooked and cold (summer rolls). We had to add table sauces to the dipping sauce because it was not flavorful. 2) My husband's meal came out first and he had to remove some of the meat from it as it was more muscle and fat than meat. 3) It took 10 more minutes before my kid's food arrived to the table. There was very little meat compared to the fried rice and the fried rice is nothing compared to hibachi we've had before. 4) MY FOOD NEVER CAME! I waited another 10 minutes after my children's food to arrive to finally flag down the server and tell him to void my order as I no longer want it because my family was done eating. 5) Prices were very high for what we got. We will not be going back! read more

Best Pho in Butler county. By far! Well worth the trip. Pho Cincy, don't change a thing! Great service and wonderful food.

We hoped to have dinner at Pho Cincy this evening but due to an unfortunate problem with a language barrier and no apparent on site management, our visit was a fiasco. Our waiter spoke very limited English and was unable to understand our order. We even pointed at items on the menu. We were briefly optimistic when, at my request, a coworker stepped in to help. We were able to place our order for appetizers and entrees. Then we were served our entrees, pho and bun, which were quickly dropped off at our table. No cutlery, no vegetable plate for the pho and, no appetizers. We attempted to request the missing items and then ultimately we asked to see the manager. Again, a communication problem. Our server just looked at us and shrugged. Having enlisted the help of the two other employees twice previously, we were done and then gone. They need to have servers who have a better understanding of the English language or provide another means of communicating food orders. We may give them another chance. Or, maybe not. I want to add that the food I saw on other tables, served by other staff members looked wonderful! read more