Mario was prompt, friendly, and solved problems with my lock I had suspected were there but didn't…read moreknow how to identify. He was very quick, and more than reasonable in terms of cost. I highly recommend him as trustworthy and very professional.

Contacted me right away, which mattered since I needed this done fast. Locksmith showed up in under…read morean hour. Turned out he didn't need to replace the lock itself, so the final price came in lower than the original quote.

This is a horrible company don't waste your time they lie they are scammers and if you purchased…read moreequipment from them you can't use it even though you paid for it

This company committed fraud. They sold us a security system but didn't disclose the full price…read more$99, then send a credit card from fortiva with a $991 balance. Then to cancel the service they have you talk to a rep and transfer you to another rep in hopes you'll get frustrated and hang up. I cancelled this service today It got worse, the tech that came to get the equipment, was asked to move his car to a parking spot instead of in front of the home, he basically said "he would when he was ready", when asked to leave our home he cursed my wife and I. Michael (the tech) left our home with a damaged wall, removed the camera from the front door and left wires dangling and pulled the siding when he removed the camera from the rear and left wires haning all oover. He cursed my wife in front of my grandkids. I will never allow this company into any of my homes and you shouldn't either.

Let me put this very simply... Chris is amazing. Here is why and what he did for me. I have a…read moredetached garage that I turned in to a bar or a man cave. I was trying to use my house Wi-Fi for the TV and other electronics in the garage. I also run a podcast from the garage, so having reliable connection is paramount. Chris came out and gave me several options. I did not want to have to dig up concrete or grass to run conduit in a direct line. Chris figured out a P2P system for me. In the house, my speed is 1GB. Now in the garage my speed is about 982 Mbps. AMAZING. It's not just that. he cleaned up all of my wires, tying them together, and it was like better than before he was here. I am completely impressed and happy with my new service that Chris provided. If you have networking needs, Chris is your guy.

Chris at Pensive Technology is amazing! We've been struggling with our WiFi since we moved into the…read morehouse - tried a million DIY solutions, hired someone to install WiFi access points throughout the house, nothing we did worked! I called Pensive and Chris fit us in right away - he quickly identified the problems (and there were many), worked to get us a temp fix and then came back a few days later to install new wiring, and set up a mesh system that actually works! Chris is not only great at what he does, he's friendly, takes the time to explain what he did (so that I can do my best to maintain it), gave me tons of advice, "future-proofed" the installation in case I wanted to switch to fiber optic and was incredibly patient with my dogs who loved him and wanted to "help." If you're having trouble with your home network, Chris at Pensive is the only guy you need to call!!

Walk away and don't look back. Pye Barker is unreasonable to deal with when it comes to customer…read moresatisfaction. I tried to cancel service that was established by Royal Security who was then bought out by Altronics. Pye Barker refuses to honor the change of name that was approved by Altronics as the result of an estate settlement upon the death of my mother. The contract with Altronics clearly stated that the account number would remain the same, the monitoring period would remain the same and the remaining months left on the annual service would be credited as paid in full. Now they want to wipe away that time frame and claim the contract is being cancelled 7.73 months early. My relationship spans over 22 years going back to when we had another property under Royal Security. In less than a year with Pye Barker, my satisfaction went to total dissatisfaction. Stay away from Pye Barker and find a smaller security company with more personalized treatment!

I contacted the business on Monday regarding a new system for my residence. I called them Tuesday…read morebecause I never heard from them i received an email requesting my availability and still haven't heard from them. In the meantime, i contacted another alarm company and they're coming out tomorrow for an estimate.

I found 1 Solution AV after posting a local neighborhood Facebook group to help with installation…read moreof my security doorbell video cameras. The home did not have a wired electric doorbell which was required for my cameras, and Adam (owner of 1 Solution AV) was quick to reach out. I had initially asked for recommendations for electrician but appreciated that he reached out privately to explain what I would need done. Adam immediately offered to come over and look at what I would need done and provided a free estimate. His communication / response time was quick and professional. Throughout the estimate he was professional, friendly and knowledgeable. After receiving the quote, he provided his card and without pressuring whatsoever said to call if I was interested. I reached out the same day to get scheduled. He was again quick to respond and booked me within the same week. He even reached out again to help move my installation to a Sunday morning due to the weather forecast. The installation went smoothly and quickly, and he was professional throughout the entire experience. We had some hiccups with the security system equipment (no fault of his own) and he was quick to assist as I spoke to the security system customer service. I would highly recommend Adam and 1 Solution AV and will absolutely use again for any additional services as we get settled into our new home.

Another excellent mounting job by Adam. Adam had installed a surround sound in my previous…read moreresidence. The speakers were integrated in the walls and ceiling. The sound was like sitting in a theater. He has installed several TV's in both of my homes including sound bars, dvd's etc. He does the job right at a reasonable cost. For a true professional that can handle all your AV needs call 1 Solution AV. I highly recommend them.

The best alarm company in the area .excellent customer service and great service price very…read morefriendly to customers

I gave 3 stars to Independent Alarm to be fair to the company as I have not used their Alarm…read moreservices. From my recent experience I would give 0 star to the sale rep "Joe". We had an appointment at 3:00pm on 6/20/2017. Joe called at 2:40 asking if we could meet early and I returned the call 5 minutes later at 2:45. The number that he called from was their office number in NJ and they had to communicate to him that I was fine with an early meeting. Then he called again, left a message that he was not able to find a parking space (NOT a fact at this time of the day in my neighborhood). I contacted him again at 2:50pm and he was on his way to the next appointment. I checked where he was, he said at 67th street.... In 5 minutes he was at 67th street from Center City???? At 2:55pm I called Tony at the office to report the lack of service (note that 2:55pm was before the time of my scheduled appointment with Joe). Tony had been very helpful a few days prior, to get all the information and organize the field inspection with the salesman Joe. However, when the incident was reported, he was polite but non-committal, like he could not do anything about it but knew about the problem with sales...? I am not sure what has happened. Philadelphia is to far? Too complicated for a NJ organization? They have a communication problem? I will never know but I cannot trust this company with the safety of my family and will use someone else.

Got a Qolsys panel with a new house. No explanation on features and locked out of most automation…read more I don't know about the rest of you but I generally don't jump into a 3 year contract blind with no idea of what you are even getting. PRO TIP: You can easily guess the vendor passcode, and enable all of those features yourself, and it's a passable system. BUYER BEWARE: By default, safe haven can access your system/local network WITHOUT YOUR CONSENT, even if you don't have a contract through them.

This company literally ruined my life. I got security service with ADT. paid them in full every…read moremonth. Initially they told me there was no cancelation fee if you are moving out of your house. I called them the month i moved out. I cleared all my bills and asked them if everything is taken care of. They said everything is good and upto date. After one year they sent me a bill for 1200 dollars in "cancellation fee". When i called them they said, "sorry you were misinformed and you still have to pay as per your contract". This is after one year. i had also moved out of that house by that time and didnt receive the bill on time. They sent this bill to the collection agency and ruined my credit score at the same time as i was trying to take out a home loan. When i called them, they blackmailed me into saying they will not remove this from my credit score. I didn't have a choice but to pay them this fraudulent bill in order to fix my credit, ended up paying 1.5% more on mortgage rate and also paid their fake 1200 charge. Please please be very careful with this company. I have filed a complaint against them to consumer financial protection bureau. Their contact number is 855-411-2372. I have read other reviews who were also a victim. If you were a victim of this company Please feel free to call and complain.