I've been going to this repair facility for over 20 years, and that alone should tell you…read moresomething. I understand machinery well and they have never attempted to screw me. They are not perfect, and if an error is made it's corrected. They can and do maintain and repair all of my vehicles. Ford Diesel 4 X 4 Pickup Truck VW Diesel Dodge Diesel 4 X 4 Pickup Truck

Great experience here!! My honda had some issues with the engine light and they took care of it…read morequickly and communicated with me. Also did not up-charge me, they clearly communicated what they charged and why. I highly recommend!!

Amazing job after we hit a deer. Hollins area off of plantation would really recommendread more

I had multiple dents and deep scratches in my Toyota Highlander. They did a terrific job and fixed…read moreit up to look just like new. I could not ask for better service, and I highly recommend them.

This place is terrible. my car was in the shop for 3 months. Transmission getting replaced. The has…read moreto send work to other shops to do his repairs. Also, he has to get someone else to calibrate the replacement transmission. After getting the vehicle back a month later, it starts making a whining noise. I read up and it says it possibly low transmission fluid. I check the dip stick and it doesn't even show up on the dip stick. I have to add 3 quarts of transmission fluid. A few days later, my AC does not work. I take it to another shop and they tell me carrier bearing housing is missing. Likely from when they replaced the transmission, they didn't put this back on. I would highly suggest not using this place.

Great shop with the owner going out of his way to help. Took my car in spur of the moment brought…read moreit back and he and his other mechanic put it on the lift and diagnosed the problem and will be repairing it next week. Fair and honest and so helpful. Thank you Sam.

I recently had a bad experience with Jimmy's dur to someone who I presumes is newto Jimmy's. I…read morebrought my car in for a SCHEDULED appointment on Friday. When I called for an update, I was given 2 different prices. I approved work, and was told my car would be ready Monday. I called Monday, at 3:15 PM, to check the status, and I was told it hadn't been touched yet. I had to call. A simpel phone cal, FROM them,would have made this a better experience. I was then told they werfe busy and swamped. I hae run dealer parts & service for MANY years. You are Never too busy for a phone call. I have used them before, and have been very satified, but not today.

Jimmy's Auto is the best! They are friendly and their work is top notch. If you need repair work…read moredone on your car, this is the place to go.

I've taken my Subaru to Shawn and his team at least twice, and their work never disappoints me…read more They are always friendly, knowledgeable and kind. And my Subaru runs like a champ!

I've heard both good and bad things about this business so I decided to see for myself. My…read moreexperiences here mostly negative and not what I would expect from a reputable company. After discovering that they are NOT BBB accredited I was not surprised. Probably won't return in the future.

The only shop I trust and use. Rob Marra is honest and goes out of his way to help. Service is…read moreexcellent. I brought my daughter's vehicle in about 7-8 years ago for first time and he exceeded my expectations. They also own Mainly Brakes and sell tires at good prices. Tell him Darin sent you. You won't be disappointed.

I took my car in for a "second opinion" post accident and post insurance claim. Although our…read moreinsurance denied our claim, this business was very helpfull to pinpoint our issue and gave a reasonable repair plan. Very professional and steller work ethic.

I've been to both the Cloverdale and Salem locations, they are both fantastic. Staff is helpful…read morewith explaining services and always incredibly polite.

I would like to start by saying we are loyal customers of BRTA, we have referred several family and…read morefriends to this location. Up until this last visit, we have been nothing but pleased. We brought our car in for a brake issue. While working on the brakes, they told us it needed a steering repair and new tires. We picked up the car and scheduled a time for the steering repair. The repair was supposed to take a coupls of days, they had the car for several weeks. I left a message for them to quote me tires while they had it, so we could possibly get they done while it was there. There seems to have been a change in front desk staff, the previous guy was also super friendly and helpful. The new person acts like he's miserable every time you call. He stated he didn't get my message but could work up a quote for tires. I didn't get the quote until I called to pay for the steering repair. We found cheaper tires somewhere else, had them delivered to the shop and scheduled a third visit in a month. The front desk person told us to bring it back the following Monday at 11 and they would put the tires on. While I was on the pone with him I told him the brake light has been on ever since they fixed the brakes, the power washing fluid container has also been leaking since they repared the steering. My husband took it in at 11, as requested and was told they thought we were going to drop it off. The front desk guy went to the back and talk to the garage staff, my husband could hear him cursing and complaining about us bringing the car in and not dropping it off. Then, my husband mentioned the brake light and he said we'd have to make another appointment. Our car has been in the garage for nearly a month and still is not completely fix. Every time we call to ask a questions, the guy at the front desk has an attitude of he doesn't want to speack to anyone, and our questions are not answered. I have never experienced this at this garage, but it is enough that we are considering a new gagrage.

Cassidy and her team did an amazing job removing my reefer unit and helping me load it up to bring…read moreback home. Great service strongly recommend them. Driven Minds Trailer Sales

As far as Towing, I have had two cars towed by them and the drivers were always great. I also…read morethought they may be good for auto repairs and have had cars to them at least 4 times. Prices seemed high but I figured for the convince of location was worth it. This is until the last time I had a problem. Coming home from work the car lost power and called for a tow. When he arrived he put on the jumper cables and sparks flew out like I have never seen from just a jump. Battery would not hold charge and he said he thought it was the alternator-so had him take it to shop and install new alternator. Got car when when finished and went to work. That night, the exact same thing happened and same driver came and tried to jump and more extreme sparks out of battery and this time he said that "the battery is to small for the car" so back it went and had new battery installed. This time when I picked it up the windows, radio, rear break lights and dash board lights were not working. Back to their shop it went. I called the next morning to check to see if it had been looked at and was told "havnt had time" waited a day and still nothing so i just said forget it and picked it up. A co-worked said "it sounds like he fried the battery and/ or blew fuses when he jumped it". So took it down the road to another mechanic and he fixed it within 2 hours and said the TOTAL CAR CARE seemed to have blown the fuses when jumping,and said I probably didnt need the alternator nor the battery- they are crooked and overpriced