Called on a Saturday night after reading a few reviews here and looking for a local outfit and incredibly Sean, the owner, answered. He listened to my problem and recommended that I make a few adjustments to the unit and he'd have someone out to me on Monday to check it out rather than spend the big bucks on emergency repairs. Ty and Carl showed up Monday as promised, took one look and figured it out in minutes...no up-sell, no trashing my old boiler, no bull...straight to it. Fixed it fast, bled the system, cleaned it and it never worked better, I am very impressed. I even signed a maintenance deal since I have other units, that's how good these guys are. Prices are fair, they show up on time and I would recommend them to anyone looking for an honest and good repair. Good people.... read more

My husband called Phillips when he discovered that the A/C wasn't working at our rental property (2 days before tenants were supposed to move in, of course). We were told that they were swamped (hottest week of the year...of course), but that they would come over that night after they were done with their calls for the day. Around 9pm my husband still hadn't heard anything so I called to find out if they still were planning to stop by. I wasn't upset I just told the guy that my husband was at the property and didn't want to stay longer if the tech couldn't make it that night. The tech said that he would still come by, but he had 2 other calls left so he didn't know what time. I told him that was fine - we were just verifying that he was still coming. Around midnight we still hadn't heard anything so I called again (no answer) and then my husband paged the tech (they say on their message that a tech will call back in 5 minutes). By 1am we still hadn't heard so my husband came home. The next morning (Saturday, a day that their website says they are open) around 9:30 I called again and left a message (specifically asked for a call back). No one has bothered to call me back. I understand that we were calling at the last minute and they had a full day already. If the tech would have just told me at 9pm that he couldn't make it I wouldn't be leaving this review. Honestly even if we had waited 2 more hours BUT he had called to say he couldn't make it I wouldn't be leaving this review. This company might be great at fixing A/C, but based on my experience I will not call them again or suggest that anyone call them (especially with an emergency). BTW, I ended up calling House of Heat - they were also completely booked but said they would come by at the end of the day which would be 4 to 4:30 at the eariest. I ended up having to wait until 5:30, but the guy was friendly, professional (and even apoligized it had taken him longer than he thought) and fixed the A/C. House of Heat is who I will call in the future and where I recommend you take your business. read more

As a local property agent for a national company, I am often contacted to deal with "disasters" in rental properties. On a Sunday, I called Philips after doing several searches for HVAC teams in Oak Park. They advised they would send out a technician in 1.5 hours and he was there in 1, called me with a diagnosis of a shorted gas valve and limit switch issue on a Goodman furnace. He advised that I did a Google search for the issue which is common to the brand, let me know the cost and in a few minutes had the tenants warm and toasty again. Will definitely use Phillips again if services are needed in Oak Park. read more

Called Phillips Mechanical based on the yelp reviews. So glad I did! Sean was very knowledgable. Very satisfied with the service he provided. Will definitely use them again if the need arises. I will recommend them to everyone I know. read more

I had a central air unit installed by this company around six years ago. It had recently stopped working and a technician came over and diagnosed the problem as a bad compressor. The sales contract stated that the unit has a ten year warranty. I had not heard back from them the next day so I then tried to contact them by phone. I left several messages over the next few days but never received a call back. It has been almost two weeks with no call back to discuss the issue. I would not recommend this company because they do not stand by their warranty. read more

Two days ago, 2 guys took 8 hours to replace a gas water heater. Last time I had one replaced it took TWO hours and one plumber. It was a comedy of errors; though the workmen were friendly and personable, they were not competent with this job. Even after an eight-hour install It leaked all night through a loose hot water fitting and had been finished very sloppily-- gobs of pipe joint compound covering the gas line connection, dripping solder down the pipes, balls of solder left on top of the tank. I called Sean, the owner, to come back and fix the leak the following day. He first said that he wouldn't be able to make it to my house until between 4-6, but did arrive by late afternoon to fix the problem. After he tightened up the leaking dielectric union, he proceeded to clean up the messy job his installer had done, all the while insisting that his tech had done a decent job. After Sean left, we were having problems getting the temp right on the tank-- even at a low setting it was coming out of the faucets piping hot. I called a licensed plumber, thinking I would ask him to come check on the job and make sure it was done properly and he informed me that I had needed to pull a permit and use a licensed plumber in the first place to do this job in Forest Park. So, I called the Village Hall and explained that I hadn't realized the need for the permit for a water heater (boy, do i now!) and I was told that the plumbing inspector could come and assess the water heater as soon as Sean pulled the permit (retroactively). Sean was informed he needed the permit, but did not return the Village's calls. I was advised to stop payment on my check until he got the permit, so I called Sean today and left him a message informing him that I would be stopping payment on the check, but as soon as he got the permit I would reverse the "stop payment". Sean immediately called me back and informed me that if I did not pay him by the end of the day he would be putting a lien on my property and taking me to court and I would be paying all the f***ing court costs. He did call the Village Hall to say that he would be getting a permit, and told them that it was an "emergency" job and he was planning on getting a permit right after the job, but it slipped his mind with his busy schedule. Of course, I met with Sean on Friday, January 10 and the installation was scheduled for Monday the thirteenth. Perhaps this company does a brilliant job putting in furnaces and air conditioners for commercial properties, but since they send unlicensed techs out to jobs requiring some amount of plumbing experience, I would never trust them for a residential job, especially not for a water heater. The truly frightening thing is that Sean was adamant that his techs had done a good job. I would have had more faith in him had he admitted that the service was not so good. Plus, the bullying and threats were not too pleasant either. read more

Found these guys on yelp. So glad I did! Air conditioner broke during August heat wave and we needed a miracle. Sean and his team were outstanding. They were timely, professional and quickly diagnosed the problem - had us cool again in minutes. Definitely recommend and will use them again. read more