Honesty could go a long way to improve this practice! I was…read morereferred to Dr. Yeung by another dishonest dentist, doctor Vrej Shahmoradian. It appears these two are working together to upsell unsuspecting patients. I am new in town and when I went to doctor Shahmoradian for an initial visit and routine cleaning, I was told that I had serious gum disease, and he wouldn't even clean my teeth. He referred me to to Dr Jueng for periodontal, scaling and more. Dr Jueng told me the procedures that I would need not only included deep scaling, but perhaps bone grafting and maybe even dental implants. Alarm bells went off in my head because I am really diligent with my oral hygiene, flossing every day, etc., and go for regular cleanings. My previous dentist didn't alert me about gum disease, nor did I have any bleeding during cleanings I drove 2 hours back to my previous hygienist and dentist to get a second opinion. They told me my gums were FINE!! Dr Jueng was upselling me... I was frightened and worried how I was going to pay. Fortunately, I got a second opinion! I definitely DO NOT recommend this dentist!

I see a couple negative reviews among all the positive ones and well, OK, their experiences are…read moretheir own I suppose. But my experience over the last 15 years has been overwhelmingly positive. Dr. Yeung sits down with you before and after ever visit to carefully go over everything he's going to do or what he discovers. He and everyone who works there is friendly and professional and I've never had any issue either with his work or billing. I have two coworkers who have had the same positive experience with him and who originally recommended him to me many years ago. Anyway, I would enthusiastically recommend Dr. Yeung to anyone who finds themselves searching for a periodontist.

I went for consultation and the Dr was very knowledgeable he answered all my questions scheduled my…read moreappointment and I decided I wanted just a removal and was not doing an implant. The lady that process the payment told me I needed to pay for bone graft but I told her I was not doing an implant and I don't need the bone graft she told me yes and made me pay for it. When I went inside I asked the Dr if I needed a bone graft if I was not doing the implant he said no. Once I was done with surgery I went out with financial and the lady that took my payment wasn't there the other front lady said they would process my refund of $400 back to the card I had in file. 7 days passed and had not received my refund I called the place and they said that refund takes 3-5 weeks WHAT??? Who takes that long to refund specially $400 that the financial girl made a mistake on. They don't train their financial people be careful and don't get scammed. I was very disappointed and in this economy who wants to be short $400 for 3-5 weeks. No thanks!! Never again.

I was referred by my general dentist to see Heritage for 2nd opinion. What a beautiful office to…read morewalk into. I just like to say how wonderful it is to be greeted genuinely. Chrissy at the front desk was so nice. I wanted to walk back out and walk back in for such a lovely greeting that makes you feel wanted there. Her professionalism really makes that office shine. The whole staff from entering to exiting is awesome. Thanks ya all. Ms. Perez

WOW!! I didn't know medical practices like this still existed, cause they're so very rare to find -…read morethe entire staff was exceptionally sweet, friendly, welcoming, caring, kind, and helpful. I am very nervous about dental work, and they went above and beyond to make sure I felt comfortable. They explained everything that was happening before they did it and asked me what my priorities were instead of telling me what to do. I left feeling like they actually cared about me as a patient. I can't get over what a great experience I had with my office visit to AV Sierra Dental!!

I only gave this dental 3 stars doctor oh is great and his dental assistant was awesome but the…read morelady in the front who does the insurance needs to work on customer service she came in and informed me the cost to recement the crown would be $114.00 because my insurance portal. Was down and that's not my fault she could have gone the extra mile and call the insurance company get a authorization and what my outta pocket expense but noooo she made me pay everything up front and now I have to wait 21 days for a refund and that's not fair I called my insurance company and my co payment is only $50.00 for the recement the crown I deal with customers all the time and I always bend over for my customers this lady did not even care she just took my money she gave me no choice I

Everyone was friendly and so kind. I was very anxious about seeing a dentist after 12 years but Dr…read more Zaghi was so kind and gentle and really took his time. I loved how they were in network with my insurance as well

A new guy, Nathan Zaghi bought the place. He created a lot of fear about the "extremely large"…read morespace created by a failed implant from about 10 years ago. His quote was roughly $5,000 to fix it. Dr Stein had never recommended that, even from previous x-rays. Beware please, his go-to seems to be $5,000, or multiples of $5,000, even if not necessarily needed. He doesn't seem to care about anything but money, and I think he'll scare you into doing it.

Dr Yeung is an amazing dentist. He is kind, knowledgeable, patient, understanding and the top in…read morehis field. He takes time to explain what is going on. He is very gentle when he is working in your mouth. His delivery is clear and he always asks if you have any questions. The office is beautiful, clean and modern. His staff is very friendly and welcoming. When you have to have a procedure, Teresa explains the insurance, billing and the coverage. She is thorough, friendly and knowledgeable. Overall, it is a great periodontal practice. If you have any trouble with your gums, need dental implants or any service by a periodontist, go to Dr. Yeung!!

Periodontal work makes me really nervous. The kindness and understanding show by Dr. Yeung and his…read morestaff on my first visit made it much easier for me to go back for further treatment. He did a great job.

I took my daughter for wisdom teeth extraction. The entire staff is extremely helpful,…read moreprofessional, and kind. The center is super clean and smells amazing! They took good care of my child. The procedure of all 4 teeth removed 1 hr or a bit less. I was amazed on how fast but detailed the dentist was on my daughter. I do recommend this dental surgery to anyone; child and adult.

I was referred from Lancaster Childrens dental in regards to my child's tooth extraction. However,…read morethe female doctor has no regards for kids pain. After the anesthesia had been administered, she proceeded to extract the tooth almost within the same minute, and not wait till the mouth was numb. When confronted, she said that the anesthesia kicks in faster for kids. Yet my kid still screamed in pain & told me she felt the pain of the extracction. Take your kids elsewhere is my suggestion.

I've been coming to this dentist since 2017, and they've been consistently amazing--especially for…read moresomeone without insurance. I recently went in for a teeth cleaning, and it was honestly one of the best experiences I've had. The staff is so welcoming, professional, and kind. They make you feel comfortable from the moment you walk in. Customer service here is top-notch, and they really go out of their way to make sure you're taken care of. If you're looking for quality dental care without insurance, this place is a gem. Highly recommend! Ines Villegas najar

Updated due to front office issues. The doctor and front office staff tried to force services that…read morewere unnecessary and costly. This review was originally left because of a promised TV that they "couldn't give away cause no one left reviews" Now I get why. Good first impression and then the reality that it was all a facade. Probably like their work.

My son had work done about two years ago, and he was physically distraught afterwards. The whole…read moreexperience was awful. They don't try to help the kids get comfortable with the equipment. They just shove it in their mouth and hope for the best. Ever since, my son freaks out, even at just the xray machine. They seem irritated when they can't do it and move on. Also, to freak out the children even more, you can hear kids screaming and crying in the back. We went to a new office and they're wonderful, so there are better experiences our there. Please, if your child has trauma connected to a place, please, go somewhere else. It's not worth making it worse.

Tenía cita a las 9 am, llegué 30 minutos antes. Eran las 9:30 y la dentista no llegaba. Pedí que le…read morellamaran para saber qué tan tarde llegará y que no tenía hora exacta. Mi hijo de 4 años en ayunas para su tratamiento y ya quería el comer. Que falta de profesionalidad de la doctora al no llamar y avisar que llegará tarde.

I needed to find a dentist for my mom (quickly) I looked at the reviews and selected Dr Lee because…read morehe was the first appointment. I'm so glad I did, Dr Lee is amazing, he's very friendly and knowledgeable. My dad even decided to make an appointment. He's been great with my parents! The office is nice and welcoming. The staff are extremely helpful and caring. If you're looking for a dentist I recommend Dr Brian Lee's office.

If you need a tooth filled, then you may consider Dr. Lee but for major dental work look elsewhere…read more As far as professionalism his front office staff lacking in that respect especially Mercedes. There are other dentists in Lancaster whose staff will treat you with respect and know how to schedule an appointment without attitude, this has happened on more than one occasion. So, remember you are paying them for a service and not the other way around.