Having avoided the dentist for fear of pain and judgment, you can't imagine how relieved I was to…read morefind Kirkland Family Dentistry. Every single person I interacted with, from reception, support staff, technician and doctors, was kind, understanding and helpful. My dental health is back on track thanks to KFD.

I've been coming to Kirkland Family Dentistry for a few years now and I love them. The new location…read moreis clean and comfortable. The staff is always friendly and welcoming. A few years ago they helped try to correct a botched filling I had in 2020 (from a different dentist) and I ended up needing a crown. They were so great about the process. I got a blanket and a pillow for the procedure. My dentist told me to bring headphones in so I could tune out while they worked and I could relax more. My crown is a few years old now and doing great. Overall it's always been a great experience.

The fear of going to the dentist or just not liking past history of going to dentist had me nervous…read moreto see Dr. Pak. I had to have a filling/paste in a chipped molar. This was the best time I have ever spent at the dentist. The staff was very friendly and best of all the procedure was painless.

We have been seeing Dr. Pak as our family dentist for many years. He's calm and VERY professional!…read moreHis dental work, when necessary, is excellent. Our sons, now grown with families of their own also drive back to see him. His team is fantastic from the front desk to his dental hygienists. He takes the time to come up with a careful care plan for our teeth and then takes the time to explains it in SIMPLE ENGLISH! He gives us good options in how to care for our teeth, and has made excellent referrals for when my husband needed to have a referral for two complex procedures over the years. We've moved two counties away and still drove up to see him because of the great work and his super employees. Thanks for being such a great Dentist for our family!

After two failed sets of dental implants, I had almost given up hope. I was even told that by the…read moretime I was 60, I wouldn't have enough bone left to support a denture. It was devastating to hear. Then I met Dr. Shawn Keller at Smiles by Design, and everything changed. From the very beginning, he gave me hope and confidence when no one else could. He told me he could make it work--and he did. Dr. Keller successfully placed 11 implants, and today I have a full set of beautiful, natural-looking teeth. The results have truly changed my life. I can smile with confidence again, eat comfortably, and feel like myself. I am beyond grateful to Dr. Keller and the entire team at Smiles by Design for their skill, compassion, and dedication. If you've been told you're not a candidate for implants or have experienced failures like I did, don't give up. I can't recommend Dr. Keller highly enough. He gave me my smile--and my confidence--back.

Dr.Keller did my smile 10 years ago and now I am back and loving my new smile even more! I have a…read morehereditary missing tooth that I was super self conscious of. Dr.Keller gave me my smile back when I was just 18 and now I am back for a refresh, updating my veneers and replacing my implant! I wouldn't trust any anyone else with my teeth!

Had a molar removed and was the best experience I've ever had in a dental office. Absolutely no…read morepain and would highly recommend Dr Jeremy Martins to anyon. The staff were very helpful and friendly as well.

2018, was most likely the golden era for this site, since the reviews prior to mine, were all…read moreglowing but there have been none for 7-years. Issues during Sept-Nov (2025): 1. Very clunky and cumbersome intake process 2. Very unstable payment portal process mix of Dentrix (non-native Fintech) and some unknown third-party, which does not have reminders or auto-draw forcing you to share your financial details with roving staff via questionable security measures 3. Dr. Kim (male with mask) and Julia (office manager) are stand-offish and hollow, going through the motions, and did not make any effort to remember things as basic as: not scheduling appointments when patrons have moved out of the state, keeping a courtesy payment reminder active, updating Px about payment submission changes, shaking hands, or extending basic greetings in the waiting area. 4. They will argue away their avoiding of the Surprise Billing statute, by charging you extra before rendering the receipt of sale, meaning, if there is an agreed payment plan, the fee schedule is subject to change during the encounter if the provider deems it necessary to tack on additional fees-for-services rendered. They put you through the screening but use the built-in excuse that the screening tools are limited and things 'come-up' during the procedures. 5. The dental problem, despite the ~$2,500 tab, is still a problem, and seems like only a temporary fix was applied, to encourage a return visit for more services/charges to be levied. The tools used seemed functional and up-to-date, but beyond this the overall care quality presents as a place that has been gutted by turn-over, limited by location, and hamstringed by said personnel. Given the location and the personage mentioned, it would be best if alternatives were sought -- it is not worth the hassle or expense.

My Dentist, Dr Todd Berggren, at Optima Dental Spa in Kirkland is delightful! He didn't even charge…read moreme for a minor fix from other dentist! He is so funny and kind. They had me in and out of there so quickly and efficiently. I have never met a dental office that was more friendly than this group! They all really go above and beyond. On my last cleaning, had a paraffin wax spa treatment while I had my dental cleaning. Absolutely fantastic!

Dr. Todd and his staff at the Totem Lake Office in Kirkland are TOP NOTCH-- Trustworthy and…read morecapable. I now can smile with confidence and chew without pain. The pricing is fair and the restorative plans are relative to your budget, Insurance, and time availability. Admin Lee goes out of his way with patience and kindness to a heightened level that will leave you feel as if you were among good friends rather than discussing business and dental matters. I HIGHLY recommend OPTIMA DENTAL SPA. I triple promise It will have you looking forward to your next Dental checkup for sure!

Dr. Kang has been my family dentist for as long as I remember. She is friendly, meticulous and does…read morea great job. Her clinic is super clean, nicely decorated and has the latest technology. The dental hygienists are excellent. The reception does a great job handling queries and scheduling. I would highly recommend Dr. Kang for all of your dental needs. Tip: They carry dental supplies like prescription only toothpastes.

Friendly Dental Hygenists and Teresa Kang is superb. She worked on my fillings very quickly. Was…read moregentle and made me feel really comfortable. She is definitely a perfectionists, making sure that everything looked right and I was happy with my services. Front desk, I believe her name is Carolina, is awesome too! Very knowledgable with the services and getting my insurance information quickly. Great staff!

Dr. Fox is a great dentist. He cares about his patients and is excellent at his craft. Likewise,…read morehe has a wonderful staff! A wonderful environment for sure!!!

I feel lucky I found such a great dentist and staff. Everyone is great both front office and…read morehygienists. Dr Fox is a great dentist technically and a genuinely caring Dr. personally.

I can't believe it's been 5 years since I first stepped foot in Smiles by design and into the hands…read moreof Dr. Keller and his amazing staff. I was terrified. My teeth were crumbling. I knew I needed help. I had been experimented on when I was younger. They tried things that never worked. And I was scared. The staff was kind and reassuring from day one. I flew in from California for all my treatments. I felt completely at ease. A year after my initial same day new smile makeover, I went back for my zirconia set. I will never forget the feeling when I looked in the mirror and saw my new smile. My life changed forever. With My confidence boosted, I was ready to begin a life I'd never known. Eating again. And eating foods I only dreamed of or saw others eat. No pain. Smiling like I was just given a new lease on life. I will never forget the gift I received when I welcomed Dr. Keller into my plan of change. If you are even considering any dental work. You will not regret walking into the office. The staff is amazing. They bent over backwards for me when I would fly in for appts. I was never put off. There was always room. And they stood by me until the final days. You might be thinking I'm over exaggerating but no... if you only knew where I was and where I am now. I will be grateful to this team and would do it all over again. Only next time I'd do it sooner. Go make an appt. Don't put it off. You won't regret it.

I was nervous, embarrassed and maybe somewhat doubtful when I walked into Dr. Shawn Keller's office…read morebuilding. BUT...the minute I crossed their threshold I knew I'd entered into a different space. (literally) The receptionist was so friendly and helped put my heart and pride at peace. I was desperate to find a dentist for counsel on missing and rotten teeth. After visiting other offices I saw Dr. Shawn Keller on an Infomercial I believe on Superbowl Sunday.. I called Monday for an appt and was seen within a few days. Finally meeting Dr. Keller gave me hope. He was so honest and so humble as he explained these -out of this world- dental procedures, I could see his creativeness and his passion thru his counsel of possibilities for me to get my smile and confidence back. After meeting his team, and seeing their digital abilities to show me befores and after's was amazing and it's like everyone has their specialty and I met who would be doing what. The customer service and professionalism was impeccable (thru out). That day I made my choice and less than two weeks later I walked in with rotten and missing teeth and walked out four hours later with a perfect smile by design. Outstanding Excellence

Where do I begin? The location is tucked within a cluster of medical and wellness providers, which…read moremakes it a bit tricky to find. Better signage guiding patients would go a long way. That said, the office itself is spotless. The staff is warm, skilled, and genuinely helpful. Every technician, dentist, and dental assistant showed great care and took time to explain the procedures being used. I never once felt unsafe or doubted the expertise of my dentist. I came in for a routine teeth cleaning and left a patient for life. If you're looking for a new dentist, give Millennium Dental a try.​​​​​​​​​​​​​​​​

I only scheduled an appointment at this office because I specifically asked the receptionist during…read morea 5-10 minute phone conversation whether they had a Registered Dental Hygienist (RDH) who performs cleanings. She confirmed that they did. That was the deciding factor in scheduling my appointment because I was only looking for an office where an RDH performs cleanings. Had the receptionist been transparent that the cleaning would instead be performed by a dental assistant and the dentist, I would have booked somewhere else. The appointment started in the waiting room, where I was questioned about why I was there, which I found bizarre. My appointment clearly showed that I was a new patient scheduled for a cleaning, exam, and X-rays. The dental assistant never introduced herself or explained her role. After I asked where the RDH was, she became defensive. During the cleaning, she repeatedly hit my teeth with metal instruments, which made me uncomfortable. She also attempted to use a plastic floss threader between my gums instead of regular floss. I was concerned this could injure my gum tissue, so I stopped her after she had done this on my upper back molars. After that, the dentist spent about five minutes performing the actual cleaning. It felt rushed and was uncomfortable. I did not feel that I received a thorough cleaning compared with previous cleanings I have had from registered dental hygienists or dentists. I left feeling traumatized, misled, and concerned about the condition of my teeth after they were repeatedly struck and after the floss threader was used on my gums. Throughout the entire visit, there was no apology or accountability for the late appointment, the misinformation provided by the receptionist, or my concerns about the cleaning process. In my previous experiences at dental offices, every staff member has introduced themselves and explained their role. My X-rays and cleanings have been performed by an RDH, who typically spends about an hour with me, followed by a dental exam from the dentist lasting approximately 10-15 minutes. That was the level of care I expected when I scheduled this appointment.

I have been going here for dental care for years and it's always a great experience. Everyone is…read moreprofessional and so friendly. Highly recommended.

100000/10. It's always so hard searching for new providers after moving to a new state. I went in…read moreblindly in choosing a new dentist after moving to WA, wasn't satisfied at that place..... which lead me to Juanita Bay Dentist (after doing my research this time) . From the moment I walked in the door, I knew I chose the right place. The people at the front desk were friendly and the space was welcoming. Baldeep, who took me back for my appointment, was tremendously attentive and made my experience comfortable and individualized. Since this was a new patient appointment for me, it was lengthy (as expected), but I felt like so satisfied after leaving. The staff was incredibly thorough with my exam, cleaning, and questions. I really couldn't ask for more. Dr. Taylor was also amazing. She really took the time to explain her reasonings for her recommendations. Overall, I didn't feel like just a number on their list to cross off for the day. They truly made me feel heard and seen- just like any person/patient should feel during their appointment. Definitely would recommend this place for anyone searching for a new dentist!