Fantastic custom pharmacy to get all your compounded prescriptions. The staff is very knowledgeable…read moreand helpful. Friendly atmosphere with great customer service. They also have a wide variety of high quality supplements and the staff can help you if you are looking for more natural products. Highly recommended. Check out their wide variety of all natural supplements!

Been sending people to you since the mid 90's. Apothecarist/Pharmacist Jeff, helped my adrenals…read moreopen up with andrenogen. I then was able to absorbing vitamin B and other needed nutrients from my food. I had so much energy and genuine joy in just a few days of starting the andrenogen. Its been a while, so sorry if the spelling isn't correct. L-phenylalanine and 5htp help fill my happy cups also, if a tragic event or my very sensitive soul gets hurt and I start to spiral down into clinical depression. It helped me while I learned how to not be offended or let down, and have more understanding grace and mercy for others. Thank you so much for caring to work with my Doctor, and create natural custom compounds like the estrogen troche specifically to my levels. Jeff, I was worry free while taking the natural estrogens in the troche. Because you are kind and caring enough to have done your research to keep us safe. And to explain troche means three and that you make the troche with all 3 estrogens a womans body produces. The 3rd one to protect the uterine lining from developing cancer. All other estrogens I have researched only had two and the protective estradiol is Not in them. Its great to when you know you are cared for and not just another customer. May all you do, in life, laughing, loving, and continuing to give wellness prosper !​

Everyone at Pure Pharmacy is always so nice patient and kind and willing to explain things to me! I…read moreknow they have an online portal to check on your prescriptions but I prefer to call and they are never annoyed!

All of the staff is amazing. Its always a pleasure to speak…read morewith the technicians and pharmacists. I look forward to calling in just because I know the conversation will be bright and joyful. I wouldn't order from anywhere else.

There has been an independent drugstore at this location since 1885. The Cowan family has owned the…read morestore since 1969, starting with Max Cowan. Today, Max's son, Dr. John Cowan operates the pharmacy. The drug store maintains its historic and independent charm. The pharmacy counter stands as it did 50 years ago, serving customers. The first six prescriptions filled in 1885 hang framed on the wall surrounded by vintage pharmaceutical bottles. The pharmacy provides vaccines as well as fills prescriptions. The store also sells a great selection of Hallmark cards and gifts, local postcards, candy and nuts. While the photo shop within the drugstore closed years ago, a collection of vintage cameras is displayed on shelves. The Cubbard is a popular breakfast and lunch spot in the rear of the store. The food is down home delicious. You see the same friendly faces every visit. Cowan's is an amazing locally owned business and worth a visit. There is free street parking.

Fantastic independent pharmacy. I got off work and wanted to explore this hidden gem. When I…read moreentered, I was promptly greeted by Dr. John himself. He was very very very friendly. He gave me an overview of the history of this store. They don't make them like they used too. As a pharmacist myself, he even let me tour the back (and I am HIPAA trained). If this pharmacy was closer to where I live, I would send prescriptions here. Keep up the great work! This place is a living museum with soul.

I originally went here because the location was convenient, but I found their customer service to…read morebe quite lacking and the price for my prescription to be outrageously high. I ended up going to another pharmacy. For a little more than the price I paid for one month of my prescription at ValuScript, I got 6 months of the same thing at the other pharmacy.

ValuScript is a compounding pharmacy in Carmel, Indiana that bills insurance on all compounds and…read moredoes specialty medications like hormone replacement therapy. They also dispense regular medications, so it is a tradional pharmacy that specializes in compounding. They offer the convenience of a drive thru window and free delivery in Carmel.

My first prescription, they called to make sure I understood pricing before they compounded it. I…read moreappreciated that, as it was expensive out of pocket. However, I didn't understand I was to pick up TWO items, so when I asked about it being topical, they said "no". My practitioner wasn't happy at my follow up appt 3 months later. When I went back again, I got both, but took a couple days to fill. I have gone in looking for specific items (homeopathic) and if it isn't in stock, they have referred me to other stores that may have it. I appreciate that level of service- and so, I do recommend them. They do have a good selection of medical supplies, and they are the closest compounding pharmacy. Worth it to stop in. We also found the perfect birthday card for Grandpa there!

When I tell you these people are GODSENDS!!! Not only do they let you know when you're prescription…read moreis ready, if you have multiple, the text you which ones are ready so you're not going home expecting something to be in there when it's not (CVS). And they are ALWAYS in stock of everything. They do close early but... honestly it doesn't even matter with how friendly they are. These people all deserve to go home at 6 pm every day. Amazing people, amazing service!!!

Workers are great very friendly and helpful, The store is really clean. Easy access shelves are…read morealways stocked better than other Kroger stores i have seen.

Need more help. When you wait in line for almost a half hour, it's terrible. They tell you your…read morescript is ready. You drive there and it's "it should be ready in about 45 minutes." "But you said it was ready ." "Don't think anyone told you that" so I guess customers lie now. Happened to me several times

Highly recommended. I had a prescription I needed to be filled quickly for a cat. I called, talked…read moreto a person who said they'd do what they can to expedite things - and the prescription was ready for pickup in less than two hours! For comparison, I had to use an online pharmacy last month - they charged me $10 for shipping and it took two weeks to receive the same medication. Go with this small, courteous, family owned business!

Over three weeks to get prescriptions. Every time I call I get inaccurate or ignorant assistance…read more They don't apologize for their delay. They just give excuses. Never going to them again.

Prior to my eye Dr. prescribing a medication through Willowbrook Pharmacy, I had not heard of the…read morebusiness. I have had many good experiences with Willowbrook. They filled the prescription quickly, delivered it to my door and did so in a timely fashion. When it was time to refill, my insurance allowed a different price. Of course, it was higher. Willowbrook called and discussed with me the best way to dispense the medication so that I could work the cost into my budget. My most recent interaction with Willowbrook was this week. I ran out of medication. I thought I had another month, I did not. Symantha spoke with me about the current cost of the medication. She explained that a number of medications have gone up in cost and she would help me find the best way to dispense the medication. I have mail-in service through my insurance and usually find it the most reasonable. Symantha understood and said she would work with my insurance company and see if they could match my insurance price. If not, she understood and went through all the types of medications available, generic or not. She also explained how the generic was usually prescribed. After talking with her, I decided that I did not want the generic and went on to call the physician for a new prescription. I got a text this morning to call Willowbrook. Sumantha had text and asked for a call back, she was still working on the prescription, wondering if I needed any help with obtaining the prescription and quoted me the current price. It was higher than my mail-in price and she was willing to work with me, but the difference was sizeable. I have trained customer service representatives in the past. Believe me, Symantha is the most caring, informative and responsive representative I have dealt with recently. She went out of her way to explain various things, called back on her own with willingness to help. She has a pleasant voice and a caring personality. Even though I could not use Willowbrook this time, she understood and explained if I had any questions about any future prescriptions to feel free to call. They could be of help.

This pharmacy has issues with certain types of discount programs…read more My company auto-enrolled me into CVS Caremark. Willowbrook could not process prescriptions after this was added to my plan. Aetna and CVS turned this off without an issue... all seemed odd to me ... especially this pharmacies response that it was an issue with insurance and not their ability to work with this program. Willowbrook still couldn't resolve issue after I turned this option off and asked I pay for refill over phone instead of through app because my son was "too close to line" on Ipledge, "so she doesn't get pregnant." Said the woman on the phone. I'm not a doctor but I am pretty sure what they meant was they couldn't figure something out and this was better than "Sorry we don't know how to do that."... in their opinion. Up until this point I was okay with frequent calls about filling because they were nice and I could always use secure payment through app. Hopefully they will continue to improve and compete with other pharmacies. I would strongly suggest just being honest with customers. It goes a long way. Don't put failures of company on the customer.