Always a struggle here. Energy draining, it can't be done attitude. Taking my business elsewhere.read more

Always had a great experience here and been using them for years. Delivery option is really…read moreconvenient as well.

This pharmacy is very fast, you will rarely wait over 20 minutes to have even multiple pharmacies…read morefilled while waiting. There have been many times that I only wait between 5-10 minutes. They will also deliver your prescription to your residence with no delivery fee. Just make sure that you have either paid for the medication already, have them call you prior to delivery to pay with a credit card, or have the cash to pay for the medication upon delivery. They may also accept checks, but of this I'm not 100% sure. But they are polite, they remember who you are when you come in, & they address you by name. They get an A+ from me! They also do large deliveries to nursing homes for multiple patients at a time, but I prefer to pick mine up in person when I can because the wait time is usually so short. I just play on my phone for a few minutes and they call my name in no time!

We just had the best customer service at this Waco location. Monique helped us with supplies. She…read morewas knowledgeable,personable, and such care was given to us to help get my husband measured and fitted. And the location was neat , clean and had a lovely fragrance. The cubbies were each decorated. Such a pleasant experience for us seniors.

Got a res mini today and was taken care of by Andre Battles. His customer service was outstanding…read moreand helped me with the new machine and even answered questions about my regular c pap machine. I will now be buying all my supplies from BritKare and dropping American Home Patient.

These guys shouldn't be allowed to be in business. I'm going to start with the worst part, but if I…read morehave space, I'll go through the rest of it afterward. So they screwed up my prescription. While it was correct on the machine, Dr. Sanders wrote it down incorrectly. That part alone is fine; we're all human. But a business who acts with integrity would hear that and say "Oh no, please come back in so we can correct the issue." This business? Their response was "you didn't buy your glasses from us, so we'll have to charge you." To be clear: I have my prescription from a few years ago. All you need to do is look at it to see that the one from Waco Vision Source is incorrect...but I made the mistake of not looking until after I'd ordered glasses (from somewhere that didn't want to charge me $600 just for lenses), because foolish me trusted what they'd written down. I'm STILL disgusted by their behavior, even a few weeks later. It would've taken 5 minutes tops for them to fix the problem. Again, all they'd have needed to do is compare the new prescription to the old. But they're so prideful and money-hungry that they would rather blame me for not buying from them, instead of admitting that they could have POSSIBLY made a transcription error. I had to go to another business just to fix THEIR mistake, because it would've been a cold day before I handed them another penny. And guess what! The second place got it right AND told me I could come back if I found an error, and they wouldn't charge! That's how you act with integrity. The other negative reviews I'm reading are spot on to what happened to me. The whole appointment is an experience in brand partnerships, which is just gross. You walk in and they make you scan a QR code, which leads you to a questionnaire that's tied in to some brand they've partnered with. After they rush you through the usual tests, they strap a VR HEADSET on your head and make you do some other gimmicky "test"...and surprise! That's also tied in with another brand! I guess they haven't found a brand to partner with for the peripheral and color blindness tests, because those are still done the normal way. Both tech and doctor rush you through the appointment. Before you even have a chance to ask any questions, the doctor calls in her little boutique saleswoman, who escorts you out to the sales floor. At this point, you're shamed and pressured into buying from them. "You get what you pay for!" they keep trying to tell you, at even the merest whiff of a suggestion that you'll be buying elsewhere. Their frames are all $180 minimum, but MOST of them are in the $200+ range. They make you look at those under the guise of inputting your insurance information. And then they wanted to charge me $600 for just the lenses. Yes, I'm now in range for getting progressive lenses, so they're more expensive. But these chuckleheads thought they were going to pressure me to dive straight in for the highest cost they had. You should have heard the sheer reluctance in her voice when she finally had to admit they had something less expensive. This entire experience was a branding partnership under the guise of an eye exam. The fact that they won't give you the time of day if you don't buy from them is DISGUSTING. I cannot emphasize enough how much it is NOT THEIR BUSINESS who you buy glasses from. You're there to get an exam. You're not there for their shiny gimmicks. I don't care how many kick-backs they get; that's a 'them' problem, not an 'us' problem. Seriously, pick another place. I can only imagine the 5 star reviews are either paid or are friends of the staff there...or don't care about money. I've NEVER not bought glasses from the same place as my exam until I came here, and I've also never been this disgusted with a business before.

Amazing staff and a beautiful office! They were so sweet and got us in last minute.. Definitely…read morewill be using them for any future needs!

This location is located inside Brookshire's grocery store. They do have a drive thru window as…read morewell! Nothing negative to say about this place.

I had gone to another medical device place and ordered what I needed after a week I called and the…read moreperson couldn't give me any information where my order was at. So I called my doctor and they suggested here. I really was comfortable about this store when I arrived. I needed constriction stockings. The lady took measurements and I was able to get a set today for my trip and she ordered another pair. She showed me a chair that might assist me a great deal. They have quite a bit of equipment here including lift assist chairs and walker assist and shower devices etc. shopping here was frankly a pleasure. They even had a private area where I could try my constriction stocking on. They called promptly when my other set of stockings arrived.

Nicest people you could ever hope to meet. I talked to/met three people there and all went above…read moreand beyond to help me out. I needed a piece of equipment asap that no one else would help me with. Mid-Equip not only helped me, but located the equipment and had it delivered to my house and set up within an hour and a half. And we're totally nice about it. Yes, go to Med-Equip for all your needs !!!

Me used to see Dr Christiansen here, but had a bad experience after he left. That was quite a many…read moreyears ago, so we tried them again. They were the best!! They have a deal where you get 30% off a pair or glasses and then 40% off a second pair. We got treated with care and respect, and had a great experience. We will be going to this location again!!

I saw Dr. Yeseul Lim, and she was amazing and so was the staff. I can't remember the girls name who…read moredo my retinal scan but she was so sweet and helpful. Joy helped us pick out our glasses and was such a joy to work with!! (Pun intended ) Best eye place I have ever been to!!

It's one of two drugstores in West. And the other is three doors down, but this is the corner drug…read morestore you want to stop at. Old Corner Drug is like a trip back in time to an old drug store, albeit without a soda fountain. All they have here are the drugstore basics, so it's not a convenience store. But what they do have is priceless -- friendly help, pharmacists who are full of recommendations on over the counter options, and more than a few over the counter medications you won't find elsewhere. Case in point, recently a friend had severe allergies and I mentioned Actifed as a drug that worked for me, but is no longer made. She called Old Corner Drug and Randy, the pharmacist on duty, told her they carried Aprodine, which turned out to the modern version of the medication with the exact same ingredients. This is service and selection you won't find at a chain store.