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    Pharmacy Center

    3.5 (2 reviews)

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    7 years ago

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    Walgreens

    Walgreens

    3.0(2 reviews)
    47.9 mi
    $$

    Pharmacy staff is rude. Tonight, they called to update me on insurance for a prescription. I called…read moreback and sat on hold for 46 mins. Once they got to closing time they simply picked the phone up and hung it up on me after sitting there for nearly an hour. So incredibly unprofessional and just flat out rude. 800 number doesn't deal with the type of prescription we need filled for my child so I have to hold whenever they give us the runaround and make it impossible to fill his prescription that he has to have to function in school. I am going to research new pharmacies after tonight because I am tired of the incredibly inconsiderate treatment to their patients. I am a nurse and I wouldn't dare hang up on a patient nor speak to them in the manner these folks do. Patients holding for so long when they can't speak to the 800 number is also just inexcusable. Covid is over, your staffing shortages have been reduced, find a new reason to be so awful!

    I've held a grudge against Walgreen's ever since they stopped accepting military insurance for…read moreprescriptions. I favor CVS because they actually take my insurance. So, you ask yourself, why the heck would she say that and give them five stars?? Well, while it is a huge issue for me that I cannot fill prescriptions there with the coverage of my insurance, I ended up there the other night because CVS has decided, in their infinite wisdom, that this portion of Iowa does not need the ability to fill a prescription at 10 p.m. at night. My son, who was in the ER until his release at 10 p.m., would likely disagree. He really needed pain meds, and I had very few options to fill the script. I ended up at Walgreens, resolving that his physical health and well-being was more important than the cost-savings of waiting until morning to fill the prescription. They quoted me the price, and I told them I would deal... it wasn't enormous, and it was better than making him suffer until morning. The pharmacist was very nice. I couldn't fault her for the lame fact that they do not take military insurance. I waited, and they filled the script. When I went to pay, she told me she had found a discount (I honestly have no idea if this was a coupon lying around or the fact that I happened to have a shoppers' card, but either way...). I saved about half on the script and my son slept better that night with the pain meds I was able to get for him. If Walgreens starts taking my insurance again, I will likely not bother with CVS anymore. I much prefer being able to fill and emergency prescription and having a nice pharmacist available to talk to, even in the wee hours of the night. 24 hour pharmacy... what a novel concept!!

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    Walgreens
    Walgreens
    Walgreens

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    Hartigs USA Drug

    Hartigs USA Drug

    1.0(2 reviews)
    33.1 mi

    Walgreens doesn't exist in Galena, apparently (which was surprising since it's headquartered in a…read moresuburb of Chicago about 2 hours east). This was the pharmacy I could find and I figured CVS, Walgreens, Longs, etc. are fairly interchangeable. Hartigs proved me wrong. Most stores like this have an 8 or more door section with a bunch of different brands, styles, varieties of what I needed. This store had a four foot section, and only maybe a third (probably a generous estimate) of the shelves in the section were dedicated to what I was seeking. I was sure I was wrong so I asked the woman at the front and she said that was it. Turns out I wouldn't have wanted to spend my money here anyway. So Hartigs sent me to a Walmart for the first time in well over two years. Given that I'd rather shop almost anywhere besides Walmart, that's a feat.

    They give you the wrong prescription then blame doctors, then insurance company, then because it…read morewas a first time order. All of which where not the problem. After going to my Doctor and finding out that they did nothing wrong and they call Hartigs I was phoned to tell me to come pick up my corrected prescription and the cost was $4. 95 extra. Real nice three trips to there store one to my doctor and when I went back to the store to get my corrected prescription I was ask what was wrong by the manager I started to tell him that I was unhappy he told me he did not want to here about it. Then why ask was told it was an honest mistake. still not taking any responsibility for there error. Sounds like a way to kill somebody!

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    Hartigs USA Drug
    Hartigs USA Drug
    Hartigs USA Drug

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    Pharmacy Center - drugstores - Updated August 2026

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