Pharmacy staff is rude. Tonight, they called to update me on insurance for a prescription. I called…read moreback and sat on hold for 46 mins. Once they got to closing time they simply picked the phone up and hung it up on me after sitting there for nearly an hour. So incredibly unprofessional and just flat out rude. 800 number doesn't deal with the type of prescription we need filled for my child so I have to hold whenever they give us the runaround and make it impossible to fill his prescription that he has to have to function in school. I am going to research new pharmacies after tonight because I am tired of the incredibly inconsiderate treatment to their patients. I am a nurse and I wouldn't dare hang up on a patient nor speak to them in the manner these folks do. Patients holding for so long when they can't speak to the 800 number is also just inexcusable. Covid is over, your staffing shortages have been reduced, find a new reason to be so awful!

I've held a grudge against Walgreen's ever since they stopped accepting military insurance for…read moreprescriptions. I favor CVS because they actually take my insurance. So, you ask yourself, why the heck would she say that and give them five stars?? Well, while it is a huge issue for me that I cannot fill prescriptions there with the coverage of my insurance, I ended up there the other night because CVS has decided, in their infinite wisdom, that this portion of Iowa does not need the ability to fill a prescription at 10 p.m. at night. My son, who was in the ER until his release at 10 p.m., would likely disagree. He really needed pain meds, and I had very few options to fill the script. I ended up at Walgreens, resolving that his physical health and well-being was more important than the cost-savings of waiting until morning to fill the prescription. They quoted me the price, and I told them I would deal... it wasn't enormous, and it was better than making him suffer until morning. The pharmacist was very nice. I couldn't fault her for the lame fact that they do not take military insurance. I waited, and they filled the script. When I went to pay, she told me she had found a discount (I honestly have no idea if this was a coupon lying around or the fact that I happened to have a shoppers' card, but either way...). I saved about half on the script and my son slept better that night with the pain meds I was able to get for him. If Walgreens starts taking my insurance again, I will likely not bother with CVS anymore. I much prefer being able to fill and emergency prescription and having a nice pharmacist available to talk to, even in the wee hours of the night. 24 hour pharmacy... what a novel concept!!

For 3 weeks in a row, their ATM has been nonfunctioning. This ATM is set up as no fee for 2 if my…read morenetworks. The employees are always nonchalant and uncaring. They offer no help. I understand that they're not responsible for maintenance on the ATM, but after 3 weeks they cou6get on the husband talk to the ATM people.

Customer service isn't great. One lady who works register in the morning is rude and cosmetics…read morelady slinks around hovering over peoples shoulders like she has nothing else to do

I am VERY appreciative of their services. My mom recently passed and I had a bunch of her old…read moremedications. I tried to turn them into Moline PD, they referred me to original pharmacy. Neither takes them back. Osco suggested Main At Locust. I called to confirm and they took all of them! I very much appreciate it. I certainly did not want all of them sitting around in my house.

This pharmacy is simply the best!! I had been using another pharmacy to get scripts filled. It was…read morea hassle there to say the least. Main at Locust was able to sync all of my scripts so refills are all the same day. They were able to to secure authorization to ore- package my meds into pillow pack strips that have each days meds together by the time of day to take them. Makes my life MUCH easier! Yay!! Huger thank you to all of the staff that worked with me today to get scripts transferred, synced, and definitely simplified my life!

The staff at this CVS is top notch. I came here after getting frustrated with the local Hy-Vee and…read moreWalgreen's. Boy am I glad I did! They really are second to none.

This company is in dire need of help. Speaking only of my dealings with the pharmacy. Nothing…read moreagainst the employees, they have all been nice and as helpful as their system allows. If you have a prescription that they don't have at their store you have to go to a different location. They won't have it sent to the nearest store, you must drive to the neighboring city or state. Now the new store has your prescription. If you want it refilled you have to call the first store ask them to call the second store to get your prescription back so you don't have to drive all over God's green acres to get a refill. Now if you have a few automatic refills they send you text reminders that your prescription is ready for pick up. They don't tell you which prescription or which location so you are forced to start calling before you drive everywhere. Now this leads to the dreaded canned piano music you are forced to listen to while you are on hold. What happened to customer service? I've always dealt with Walgreen's prior to my insurance changing and forcing me to CVS. If the Walgreen's pharmacy was out at their location, they contacted other locations and had it sent to the original location for pick up. I'm very dissatisfied with CVS. And no, this isn't just a one time occurrence. This has happened 3 times in the 10 months I've been using them.

I never use the pharmacy anymore because of the terrible service I received earlier this year…read more Today, I was looking for bandaids next to the pharmacy and witnessed the pharmacist or tech and an elderly man with a walker was told his prescription would take 45 minutes longer than he was told and he told the worker that he was going to switch pharmacies. The worker was rude and condescending. This pharmacy is literally less than mile from me, and I'll drive to go elsewhere. There were 8 cars in line in the drive thru when I left. Worst Walgreens pharmacy. One star because they make you give at least one.

Good work to the Walgreens team for customer service, unfortunately they were out of a lot of…read moreproduct, but they customer service was pretty solid. Overall it is Walgreens so ...

The Pharmacy is a nightmare! More often then not, I need to wait 3-4 days for my prescriptions!…read moreAlso, you wait FOREVER in line in store and drive thru! I would recommend having more than one person at checkout.

I love this Walgreens location: the staff are ALWAYS extremely friendly and courteous and the…read morecurbside pickup is Awesome! They are wonderful at getting the order ready fast and curbside pickup is a breeze; so appreciated with the current Covid spike. I always mention to my family that there is a night and day difference between picking up and Rx at this Walgreens vs our nearby CVS--I have never seen a CVS employee crack a smile! Walgreens must be doing something right cause their employees' demeanor are NOTICEABLY superior to that of CVS, for real. Anyway---Great store to have nearby and I am impressed with their staff! AA++

Slowest pharmacy I've ever been to. Minimum 30 minute wait in line, inside or outside.read more

I went to get a prescription filled on 6/29/2023.. There were 11 people in line and one Pharmacist…read morewho was on the phone all the time I was there. After 30 minutes waiting in line, and seeing just one customer waited on, I left the store, along with 2 other people who left in discuss. I just had a molar pulled and really needed the pain relief too. Horrific service and I'll NEVER use Walgreens again, especially when there's a CVS right across the street. On the way out, I saw some cashews on sale for $2.98, I went to buy them so it wasn't a complete wasted trip, but the cashier tried to charge me $7.58!! Apparently there's a secret club and I wasn't entitled to buy anything on sale because I'm not a member. I threw the cashews down and left . I only went to this Walgreen's because the one closer to me on 16th St in Moline doesn't have a pharmacy.. Imagine that, a drug store that doesn't sell drugs!

I tried to buy NyQuil after getting off from work for my wife that is sick and the guy refused to…read morelet me buy the medicine because I didn't had my ID on me. I'm 27 years old why the fuck are you asking for my ID to buy flu medicine.

This is the Walgreens I use most. I don't like big, crowded stores where I can't find what I need…read more The staff here are friendly and helpful. I don't use the pharmacy so can't comment on that

Pharmacy is poorly staffed and will let people wait for hours without addressing customersread more

Horrible staffing for pharmacy which allows for people to stand in a line ten people longread more