Pharmacy is closed too often for no good reason. No way to run a pharmacy. Been waiting over a week…read moreand a half for eye drops that they have been out of stock, supposedly ordered.

I usually don't give chains 5 stars but this Walgreens deserved it…read more Hands down CLEANER than any Walgreens I have ever been to. Shelves were organized, staff was SO friendly, found everything I needed... THERES EVERYTHING A STANDARD WALGREENS HAS: photo center, pharmacy, shampoo... Additionally it's located right off highway 136 as you roll into Clinton-very convenient. There's a gas station right across the street too, a BP.

This Walgreens location has always been good to me since I moved to the area. They seem to keep the…read morestore well stocked and clean and are good about getting extra cashiers out when busy. I wish they got the same amount and variety of items as the bigger Walgreens in the area but they do well with what they have. The employees are friendly and always willing to help.

From the owner: Walgreens is a trusted and convenient local health destination that millions of Americans rely on…read moreevery day. Our founder, Charles R. Walgreen Sr., was known for finding new ways to connect with customers on a personal level and treating each person like a guest in his own home. For over a century, we have expanded that personal connection through our network of neighborhood pharmacies and our innovative health services and products. The foundation for all of this is our trusted pharmacy expertise, and our team members who provide essential care that helps people achieve better health outcomes at an affordable cost. Pharmacy Hours: M-F 9am-1:30pm, 2pm-9pm, Sa 9am-1:30pm, 2pm-6pm, Su 10am-1:30pm, 2pm-6pm

I'm diabetic and have recently had my knee replaced, I haven't taken my Norco today and I'm in…read moresevere pain ( it's 11:30) my insulin had to be ordered, which I haven't taken for 3 days, I talked to a technician at 10am, he said that the order came in, but it would be a FEW HOURS before it was ready. Now I was a Senior Technician at this same pharmacy for 12 years, if someone called me and said they were in dire straits and needed their medicine asap, I was on it and even at times delivered prescriptions to their homes, but you get no customer service anymore... If you're going to hold medication like insulins in a far off land find a better way to get them in faster and make the process easier, my typical 90 sugars are at 281 right now, I have someone impatiently waiting to pick my scripts up, but here we sit !! It's now 12 noon and nothing !

When you're driving cross-country, you're at the mercy of the local pharmacy if you need a…read moreprescription called in from your doctor back home. The pharmacy was helpful, and filled my prescription fairly quickly. Then a pharmacist even came out to show me where I could get some over-the-counter children's medications that I was looking for. She even stood there explaining the differences between one and another. That doesn't happen in Los Angeles, for sure! On top of the helpful pharmacy, I shopped around while I waited for my prescription to be filled and even picked up a few really well-priced toys for the rest of our trip. The store seemed clean, well-organized, and staffed by friendly, helpful folks who take pride in their work. Thanks, Walgreens of Rock Falls!

Pharmacy staff is rude. Tonight, they called to update me on insurance for a prescription. I called…read moreback and sat on hold for 46 mins. Once they got to closing time they simply picked the phone up and hung it up on me after sitting there for nearly an hour. So incredibly unprofessional and just flat out rude. 800 number doesn't deal with the type of prescription we need filled for my child so I have to hold whenever they give us the runaround and make it impossible to fill his prescription that he has to have to function in school. I am going to research new pharmacies after tonight because I am tired of the incredibly inconsiderate treatment to their patients. I am a nurse and I wouldn't dare hang up on a patient nor speak to them in the manner these folks do. Patients holding for so long when they can't speak to the 800 number is also just inexcusable. Covid is over, your staffing shortages have been reduced, find a new reason to be so awful!

I've held a grudge against Walgreen's ever since they stopped accepting military insurance for…read moreprescriptions. I favor CVS because they actually take my insurance. So, you ask yourself, why the heck would she say that and give them five stars?? Well, while it is a huge issue for me that I cannot fill prescriptions there with the coverage of my insurance, I ended up there the other night because CVS has decided, in their infinite wisdom, that this portion of Iowa does not need the ability to fill a prescription at 10 p.m. at night. My son, who was in the ER until his release at 10 p.m., would likely disagree. He really needed pain meds, and I had very few options to fill the script. I ended up at Walgreens, resolving that his physical health and well-being was more important than the cost-savings of waiting until morning to fill the prescription. They quoted me the price, and I told them I would deal... it wasn't enormous, and it was better than making him suffer until morning. The pharmacist was very nice. I couldn't fault her for the lame fact that they do not take military insurance. I waited, and they filled the script. When I went to pay, she told me she had found a discount (I honestly have no idea if this was a coupon lying around or the fact that I happened to have a shoppers' card, but either way...). I saved about half on the script and my son slept better that night with the pain meds I was able to get for him. If Walgreens starts taking my insurance again, I will likely not bother with CVS anymore. I much prefer being able to fill and emergency prescription and having a nice pharmacist available to talk to, even in the wee hours of the night. 24 hour pharmacy... what a novel concept!!

I on the weekend I was there and there were not enough help. I sat there yesterday and for an hour…read moreto have one canvas photo make. They kept running back and forth while I sat there waiting for help. Then Sunday, went to pick up picture and they tried giving me two pictures that weren't mine. Always check the box one picture was a yellow dog and the second picture was not my family. They rang up the wrong one and didn't know how to correct it. Tried to charge me for the canvas that I already paid for. Very unorganized.

Never been here where I had an acceptable experience. Either you wait for the rude staff to…read morebegrudgingly ring you up, or you stand there while they argue with a crack head about how much a dime is worth, this place is a mess. Dirty store, dimly lit (for a pharmacy) and rude staff. Don't bother going here. I know I'll never set foot in another Walgreens because of this place.

The customer service at this store was great. The people were friendly and definitely accommodating…read moreconsidering I was transferring a prescription from out of town and they were able to take care of me no problem which I really appreciated. Normally customer service at big pharmacies can be hit or miss depending on the kind of day they're having and how stressed out they are. This store was in good spirits and everyone had a good sense of humor and quickly got my prescription and had me in and out in hardly any time which I appreciated. Thanks Walgreens of Freeport!!

I waited 10 mins in drive-thru and was at the window at 5:01. Last car too. They put the sign used…read moreup in my face and refused to give me my prescription! Never have I ever.

Visited for 1st time, Fawcett Pharmacy in Princeton Il for UPS shipping service, Nov 2025…read more Owner Ms. Dina, husband, and staff were the MOST accommodating, friendliest, AMAZING people I've ever encountered in MY business world! A HUGE thank you for treating not only my husband and I with EXCELLENT customer service, but EACH and EVERY single customer was welcomed with a smile and provided with excellent service and respect. Again, THANK YOU! The Palermos Texas

I was in town due to a family emergency and needed more of my blood pressure medication. The…read morepeople at Fawcett's really went out of their way to follow up with my home pharmacy and me to be sure I had the medications I needed. They put in extra effort and acted like it was truly their pleasure to do so!

This store is great , clean and pharmacy though understaffed like the rest of the Walgreens, Elaine…read morewas extremely helpful !!!

This Walgreens didn't have a drive thru but they were super accommodating. I had to transfer a…read moreprescription here from out of town and the staff was super friendly and easy to work with. They took care of my script and had me in and out pretty quickly. It was clean inside and everyone who was working in the pharmacy had a good attitude and there wasn't a line or anything like that.

The Pharmacy staff is so insanely nice. I seriously haven't had nicer pharmacists ever. Thanks for…read moredoing your job so well and so upbeat! Doesn't go unnoticed!!

First I want to start by saying Nancy in the cosmetics department is the best…read more Now for the terrible. The manager is a jerk to say the least. Not just once but 2 times. Not to mention the terrible eye rolling looks he is giving me while saying stuff to me. Needless to say I will NEVER visit the Geneseo, IL walgreens again as long as he is manager.