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    Fitzgerald Pharmacy

    5.0 (1 review)

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    10 years ago

    Luke is so trusted by all who know him. He takes the time to answer questions and truly cares about all his customers.

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    Walgreens

    Walgreens

    (4 reviews)

    $

    I'm diabetic and have recently had my knee replaced, I haven't taken my Norco today and I'm in…read moresevere pain ( it's 11:30) my insulin had to be ordered, which I haven't taken for 3 days, I talked to a technician at 10am, he said that the order came in, but it would be a FEW HOURS before it was ready. Now I was a Senior Technician at this same pharmacy for 12 years, if someone called me and said they were in dire straits and needed their medicine asap, I was on it and even at times delivered prescriptions to their homes, but you get no customer service anymore... If you're going to hold medication like insulins in a far off land find a better way to get them in faster and make the process easier, my typical 90 sugars are at 281 right now, I have someone impatiently waiting to pick my scripts up, but here we sit !! It's now 12 noon and nothing !

    When you're driving cross-country, you're at the mercy of the local pharmacy if you need a…read moreprescription called in from your doctor back home. The pharmacy was helpful, and filled my prescription fairly quickly. Then a pharmacist even came out to show me where I could get some over-the-counter children's medications that I was looking for. She even stood there explaining the differences between one and another. That doesn't happen in Los Angeles, for sure! On top of the helpful pharmacy, I shopped around while I waited for my prescription to be filled and even picked up a few really well-priced toys for the rest of our trip. The store seemed clean, well-organized, and staffed by friendly, helpful folks who take pride in their work. Thanks, Walgreens of Rock Falls!

    Walgreens

    Walgreens

    (2 reviews)

    $$

    Pharmacy staff is rude. Tonight, they called to update me on insurance for a prescription. I called…read moreback and sat on hold for 46 mins. Once they got to closing time they simply picked the phone up and hung it up on me after sitting there for nearly an hour. So incredibly unprofessional and just flat out rude. 800 number doesn't deal with the type of prescription we need filled for my child so I have to hold whenever they give us the runaround and make it impossible to fill his prescription that he has to have to function in school. I am going to research new pharmacies after tonight because I am tired of the incredibly inconsiderate treatment to their patients. I am a nurse and I wouldn't dare hang up on a patient nor speak to them in the manner these folks do. Patients holding for so long when they can't speak to the 800 number is also just inexcusable. Covid is over, your staffing shortages have been reduced, find a new reason to be so awful!

    I've held a grudge against Walgreen's ever since they stopped accepting military insurance for…read moreprescriptions. I favor CVS because they actually take my insurance. So, you ask yourself, why the heck would she say that and give them five stars?? Well, while it is a huge issue for me that I cannot fill prescriptions there with the coverage of my insurance, I ended up there the other night because CVS has decided, in their infinite wisdom, that this portion of Iowa does not need the ability to fill a prescription at 10 p.m. at night. My son, who was in the ER until his release at 10 p.m., would likely disagree. He really needed pain meds, and I had very few options to fill the script. I ended up at Walgreens, resolving that his physical health and well-being was more important than the cost-savings of waiting until morning to fill the prescription. They quoted me the price, and I told them I would deal... it wasn't enormous, and it was better than making him suffer until morning. The pharmacist was very nice. I couldn't fault her for the lame fact that they do not take military insurance. I waited, and they filled the script. When I went to pay, she told me she had found a discount (I honestly have no idea if this was a coupon lying around or the fact that I happened to have a shoppers' card, but either way...). I saved about half on the script and my son slept better that night with the pain meds I was able to get for him. If Walgreens starts taking my insurance again, I will likely not bother with CVS anymore. I much prefer being able to fill and emergency prescription and having a nice pharmacist available to talk to, even in the wee hours of the night. 24 hour pharmacy... what a novel concept!!

    Fitzgerald Pharmacy - drugstores - Updated May 2026

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