Was looking for a good dispensary as I am visiting from Oregon. I've gone to many shops closer to…read moreChicago and was amazed at how expensive it was and limited viewing of the product before buying it. When I found this shop, I was surprised at how great it was. The service was really friendly, I was able to smell and view the product before deciding and the best part was the price, which is due to the tax. This will be my new go to spot when I am visiting.

We recently moved back home to Dixon from Los Angeles and were very turned-off by the dispensary…read morehere. I'm not paying $60 for a quarter-ounce of shake hidden in the back of the store that I can't even touch, see, or smell before I buy - and that's after having my identification scrutinized and the information uploaded in their computer to god knows where. So, I've been utilizing an "alternative source" for my marijuana needs. Then, I heard about Smoke Lab in Sterling. I used to drive to Sterling from Dixon for bud in the 80's, so it was a drive I'm familiar with, and I can tell you without any hesitation that it was well worth our drive. Smoke Lab reminded us of the dispensaries in Los Angeles, where we could examine the product before we bought. The jazz-cabbage is all clearly on display and the bud-tender knew exactly what she was talking about. We got a fantastic deal on quality flower & we will be driving to Smoke Lab from now on when we're in the market. This is what I'd *hoped* the smoke stores would be like in Illinois when marijuana was legalized, but in true Illinois fashion, the criminals in Springfield priced the licensure where only the same parasite-class who'd kept it illegal for a century could afford the license to open a dispensary - and the dispensary in Dixon is a perfect example of the over-regulated, corporate-controlled result. Smoke Lab gives me hope.

got the chance to stop in and get some goodies. again i was met by my favorite bud-tender Von. she…read moresuper helpful and great at customer service.

Budtender was a freak.... got so heated so fast. Couldnt…read morehandle the pressure.... need to vet you employees better.

This place has great customer service!!! Portia is super sweet and helpful. you should check them…read moreout

The staff is very friendly and helpful The only thing is…read morethat they do not have any verano products Which means they only carry certain products and I wish they had mint with thc that help me a lot With my stomach issues and my anxiety out of one mint I bite just a tiny bit and safe the rest for another day unfortunately this place will not carry them nor chewing gum They do offer one time 30o/o off for first time shopper some sales representative will tell you about the discount if they do not ask you And you first time shopper Make sure you ask for your discount The value is ok but sunny side to me is better or the dispensary at midway in Chicago they have everything including spray, gum and mints Am glad Dekalb open one here

Just stopped by the newly rebranded Stashouse and I have to say--this place is a HUGE upgrade…read more The inventory is on another level right now. You can tell they've brought in a much stronger mix of products across flower, vapes, edibles, and concentrates. Everything feels more curated, with options for both everyday users and people looking for something premium. What really stood out though are the **deals**. They're actually competitive (which is rare), with legit discounts and promos that make it worth coming back regularly--not just once in a while. And the best part? The customer service is still top-tier. The staff is just as friendly, knowledgeable, and efficient as ever. No long waits, no pressure--just solid recommendations and a smooth experience from start to finish. You can tell this isn't just a name change--it's a real step up. If you've been before, it's definitely worth coming back. If you haven't, now's the time. Easily one of the best dispensary experiences in the area right now.

I am new to the area.. Moving here (no IL) in Feb! This is the first stop I made after getting off…read morethe airplane from CA. I was greeted by a very lovely receptionist, and the process to become a person in their system was easy and smooth. I was helped by TJ who had great knowledge of the products and was able to hook me up with a great deal for some very nice selections and for the right price. I am sold. I will be a regular customer now. would highly recommend it and TJ just killed it with his customer service. A big shout out to him for just really being a standout Customer service bud tender. He truly cares about the patients Ty

Up until 2 days ago, they would stack the medical discount with sale items. What a shame. Now there…read moreis absolutely no incentive to buy from them. I will be making a weekly drive to Zen Leaf in St Charles going forward. For us retired folks, that extra discount made it like shopping at a medical dispensary. They obviously only care about their profit, but that seems to be the current vibe in this country.

Manager is condescending and passive aggressive. Employees are pleasant but it seems like it is the…read moremanager's first time in this position and doesn't quite know how to talk to/ treat customers, definitely a lack of empathy. Won't come back again.

Had an absolutely amazing experience there today. Everyone was friendly and very helpful. Wish I…read morehad the name of the guy who rang me up... I'd give him 10+ rating (receipt says Wellness Advisor: 44313)! Definitely worth the drive!!! I'll be back!

Keonna was very professional and very understanding when there was a misunderstanding. She was…read morequick to resolve the situation and very polite.

I love this place. Security guys are great. Counter help was lovely. The guy that greets you…read morewhen you come in- super cool. Products, ferocious. The angry dispondent young lady leaning against the wall is another story. She had that look like "I cannot believe I am working in this s--t-hole. She glared at me like I killed her puppy. Obviously, I had never met her nor wish to ever feel her withering stare again. Life is too short to deal with insolence. And I just wanted a vape pen.

Todays experience at Zenleaf was amazing. TIARA helped me out as my super friendly order filler and…read morecashier. She was extremely helpful and personable! Michelle, I think was her name, cleared up a minor miscommunication that was MY fault, NOT the stores, and gave me a coupon for my next visit. Even the security guy and lady standing at the front were super nice and GENUINELY personable! It's very rare you get that kind of super friendly vibe from everyone but the Naperville location is ON POINT!!! THANKS GUYS!!! -Jessica B​

I've been going here for a while... the managers are all super helpful if you have any issues and…read moreall of the employees are very nice. The loyalty program is pretty solid, and you should definitely buy a $10 tote bag to get $5 off all your future orders (no-brainer) Unless you go at a super prime time, the lines are usually short or non-existent. I still shop around for deals, but in general this place is very solid and an asset to the neighborhood.

I love Ivy Hall! I first went to them because they carried a product that I like & my other place…read morewas out. But I stayed because of the high caliber of budtenders! they are all amazing but I want to shout out Mike for the outstanding service he gave me!!! so many great humans work there!

This business keeps negative notes on their customers profiles based on how they "feel" your…read moreinteraction with them is. Once we met a employee here welcoming my girlfriend and I to check out the free stickers, we used to go all the time.. then the next time we went a guy busted out the door and called out my girl by her name saying she's on camera and she can't go lookin for free stuff. The next time we go, I kid you not, the manager busted through a door when we were there and straight up told us there was a note against us. Just over a free sticker. We told him we know already, and we're disgusted to hear they have notes like 'write ups' on their customers. The manager apologizes that he brought it up and gives us a free pre roll for harassing us again. ( BUT was the note ever deleted?) next time we go in the original employee who yelled at us greets us at the door and tells us that because my id has a little damage that he's going to "start giving us a harder time " about it... We get checked in and the dude holds my ID at the register. He raises his arm with my ID in the air... I say dude I got another ID in perfect condition just use this one. Dude takes both my id... holding them both from me without my consent, OK This guy is not law enforcement. He cannot detain my iDs without my consent. And he calls over his manager. The same manager who gave us a pre roll before.. I say ' hey he's now got 2 forms of my identification and he's bugging you now.. can I please just buy something now .?" And the manager says ooh sure! And as I'm handing over my cash the manager whispers to our cashier " talk to me in the office once your done here" So then 4 days later I go to send my girlfriend in for a new purchase and they tell her that she's BANNED. And I'm BANNED to. when the employee had BOTH my ID in HIS raised arm and the manager is Busting out the door a second time towards us, apparently his first thoughts was to bann us both because he "felt I raised my voice" in this situation.. When I literally said " can I please just buy something now?" Pretty much right off the bat. My girlfriend, realizing that she's now banned for no reason, calls aura light and they put the manager on the phone. she says, "what did I do?" And he emails her an attachment with vague descriptions saying Harassment, harassment.. (no real explanation) from random days were we looked or were reminded to not look... for Free stickers. All we ever did was get yelled at for looking for Free stickers, that advertise Their brands. We were totally into Aura light.. but watch them, they don't treat you like a guest. They may apologize to your face and distract you with a preroll gift but their notes and their ability to Bann you 4 days later still remains. Try Market 96, friends.

Facility is clean, staff is friendly, helpful and knowledgeable. This place is family owned and…read morelocal. Support small!

Get there, they can't find my order from my ID. Have to walk back across the parking lot, with…read moredegenerative disc disease and neuropathy in both legs to get my phone, come back in and miraculously they find my order. Get to the counter after a ridiculous wait and the cashier, in what seemed a deliberate move, conveniently doesn't give me my $9.00 change from my $190.00 order, then charged me for a bag....after allegedly trying to steal my change, which she gave back after playing dumb...Then when I get to the car and check the Bio-Jesus I ordered, the percentage was 7% lower than what I ordered...from over 32% to just 25.69%....I'll never shop in this shady ass store ever again. FUCK SUNNYSIDE

Very strange experience here. Not sure if this is normal for Illinois law because I was only in…read moretown visiting during holidays. I RECOMMEND going to website ahead of time and making an account and ordering to the store. See full review below for details. Youll enter as expected and show your ID, however if you have ordered ahead of time at this point they will direct you to a queue to retrieve your order. If (like me) you have not ordered ahead, they will direct you to a single concierge line who will instruct you to....GO TO THE SITE AND PRE ORDER. . No joke, you sit in a chair and make an account on your phone, pre order, and then show him the receipt. Then he will direct you to the line for online orders... IS THIS NORMAL?