This business keeps negative notes on their customers profiles based on how they "feel" your…read moreinteraction with them is. Once we met a employee here welcoming my girlfriend and I to check out the free stickers, we used to go all the time.. then the next time we went a guy busted out the door and called out my girl by her name saying she's on camera and she can't go lookin for free stuff. The next time we go, I kid you not, the manager busted through a door when we were there and straight up told us there was a note against us. Just over a free sticker. We told him we know already, and we're disgusted to hear they have notes like 'write ups' on their customers. The manager apologizes that he brought it up and gives us a free pre roll for harassing us again. ( BUT was the note ever deleted?) next time we go in the original employee who yelled at us greets us at the door and tells us that because my id has a little damage that he's going to "start giving us a harder time " about it... We get checked in and the dude holds my ID at the register. He raises his arm with my ID in the air... I say dude I got another ID in perfect condition just use this one. Dude takes both my id... holding them both from me without my consent, OK This guy is not law enforcement. He cannot detain my iDs without my consent. And he calls over his manager. The same manager who gave us a pre roll before.. I say ' hey he's now got 2 forms of my identification and he's bugging you now.. can I please just buy something now .?" And the manager says ooh sure! And as I'm handing over my cash the manager whispers to our cashier " talk to me in the office once your done here" So then 4 days later I go to send my girlfriend in for a new purchase and they tell her that she's BANNED. And I'm BANNED to. when the employee had BOTH my ID in HIS raised arm and the manager is Busting out the door a second time towards us, apparently his first thoughts was to bann us both because he "felt I raised my voice" in this situation.. When I literally said " can I please just buy something now?" Pretty much right off the bat. My girlfriend, realizing that she's now banned for no reason, calls aura light and they put the manager on the phone. she says, "what did I do?" And he emails her an attachment with vague descriptions saying Harassment, harassment.. (no real explanation) from random days were we looked or were reminded to not look... for Free stickers. All we ever did was get yelled at for looking for Free stickers, that advertise Their brands. We were totally into Aura light.. but watch them, they don't treat you like a guest. They may apologize to your face and distract you with a preroll gift but their notes and their ability to Bann you 4 days later still remains. Try Market 96, friends.

Facility is clean, staff is friendly, helpful and knowledgeable. This place is family owned and…read morelocal. Support small!

JOSH is the man!!! Talk to him & he will figure whatever out for you. Good man!!! & I come back…read morehere to my home town of Dekalb, from California, this is my GO TO smoke shop!!!!

Wow this is an excellent place for memory lane or you can go retro or go to the futuristic side…read morewith amazing g things to choose from Service is ok the selection is on the wow factor the value is worth it because you become a kid again It is on the privy side but one in a great while to get a sugar high

I started going here about 3 months ago. It was my go to…read morespot up until today. For my past few visits here, I've been charged anywhere from $25-$45 for the exact same brand and product that I've been buying since I started going to variety smoke. I dont know what happened or why I was charged so much today but I hope it was worth the extra $18 they got because im not spending another dime there or going back ever again. Just be aware that if you go here, depending on what day it is, that theyre going to charge you whatever they want. Again, same product I've always got since I've stared going here, $25 my last two visits, $35 the two previous visits before that and $43 today..... Something ain't right here!

Great customer service and better prices than DeKalb. Alex goes out of his way to accommodate the…read morecustomer. Convenience and not overpriced - check him out!

I hadn't used marijuana or thc products in over 20 years, and I came in looking for help. Every…read moresingle person in this place is super chill and friendly and enthusiastic about helping people. I learned a lot, and each time I come in I learn more and every person working has been very supportive and welcoming.

As always greeted by the happiest people and receive great service. Thank you…read more Alex and Koda super helpful !

I needed a gift for a friend and decided to stop here. I…read moredon't smoke but they have some really cool bongs here lol Anyways they were very helpful and since I have no idea on this stuff, they were nice about it.

If i could give this place 0 stars, i would. Not only was the cashier, Lexi, RUDE beyond belief,…read morebut she was not wearing her mask in the middle of a pandemic. She rudely explained that any issues we had "sucked but it wasnt her problem." Even if these issues we addressed to her "werent her problem," she didnt have to be completely rude and dismissive. She could've politely explained the policy, but instead chose to rudely tell us "that sucks but it isnt my problem" multiple times. I bought a product, and within 24 hours of having it and WITHOUT EVEN GETTING TO USE IT, realized it was damaged and defective. Even if there is a no return policy, i wasnt expecting my money back!!!! Just a new bong that WASNT DEFECTIVE AND LEAKING EVERYwhere.

they usually have good product. the service is terrible. but only with the one round white guy with…read moreglasses. hes just miserable human being and doesn't seem to ever want to work there. highly recommend he gets moved to stocking or another location

I don't know how this company even has three stars they are terrible…read more I went and purchased three vapes for $30 vapes which were completely defective. They didn't turn on, They didn't charge, and They did not puff. They didn't handle it correctly we called ahead and one of the employee there said oh OK well come in at this time on this day because my other boss isn't gonna be so nice and give you a refund. What kind of a business tells their customer that? I just fed you $30 for defective vapes that I deserve my money back for, that YOU told me when to come in and what time to come in to get my refund and then not refund me. Do not buy from this company they're not worth it they're dishonest, they're rude and their vapes are defective. Never feeding my money to this company again garbage. Thank you for stealing my money......

I get off early on Friday's. for some reason every Friday the girl who works afternoon have the…read morenastiest and worst attitude. no experience in what she was talking about. she's always on the phone talking. don't great people when they walk in. just all around terrible. and she even sold to my 15 year old brother a nicotine vape. I just thought that was very unusual and odd. I wouldn't go here on fridays and saturdays. I think she told me her name was Nicole.

Great prices, best selection, and great service. The employees are always very resourceful and…read morehelpful!

Always courteous and helpful staff. I usually go in few times a month and they have great sales and…read moresuggest new products. I love their Delta 8 assortment, and it's cheaper here than buying it online.

NOT Best in the Smoker's World! Owner claims to have better…read moreprices than other shops, but prices are much higher. Always makes up reasons as to why he is "better than other shops" but that statement is far from the truth. He didn't seem to appreciate my business and it felt like he was more concerned about making money than satisfying the customer. I felt uncomfortable shopping here and disrespected as a paying customer. There are much better shops to go to, and I will NOT be shopping here again.