Up until 2 days ago, they would stack the medical discount with sale items. What a shame. Now there…read moreis absolutely no incentive to buy from them. I will be making a weekly drive to Zen Leaf in St Charles going forward. For us retired folks, that extra discount made it like shopping at a medical dispensary. They obviously only care about their profit, but that seems to be the current vibe in this country.

Manager is condescending and passive aggressive. Employees are pleasant but it seems like it is the…read moremanager's first time in this position and doesn't quite know how to talk to/ treat customers, definitely a lack of empathy. Won't come back again.

I have been going to this dispo for the last year or so and don't want to go anywhere else…read more I love the app, which makes ordering easy. I also get alerts on deals they have going on. Everytime I go in, I'm greeted with a smile and nothing but genuine people. It is also well decorated - I would hangout there and work if they allowed it. There was an incident where a drunk man came in on a Saturday evening and they handled it so discreetly. Additionally , I ended up w a defective product and I was told to email the help box. I got a prompt response and was approved for a replacement product. That was something I had not expected and made me love them more. Overall 5 out of 5 without hesitation.

Love the service, great products, but if you are a newly licensed medical facility and you still…read morecost $20 to $25 more for the same exact product from another medical dispensary, then you might want to reevaluate the prices you charge. No way anyone should pay $70 for a medically purchased concentrate (rosin or not) for 1g...so basically its gonna be $90 for rec concentrate for 1g with taxes? Make it make sense.

There is individual by the name Sandi who is clearly miserable. I have been going to Verilife for…read moreabout 6 years and not one complaint other than I can't believe Verilife allows her to interact with the public . Keep her in the back . Even own coworkers admit she's just a "grumpy old lady" . Sent a email 4/18 prior to leaving review wanted to share my unpleasant experience. Received no response from management . Time to find new dispensary there's a lot more now than 6years ago

Staff is always very friendly. Mario was very helpful today with great recommendationsread more

Mack was my server, knowledgeable and helpful information was given from him with a kind and…read moreefficient interaction.

The process of getting my medical marijuana card was handled very professionally and expeditiously.read more

The two or three Consume dispensaries I've shopped at have all been great but St. Charles is my…read morefavorite and I've seen no reason to even try all these shiny new places (love to new dispensaries!) that keep cropping up. It's just a good dependable no-nonsense source of healing relaxation and well being with fantastic budtenders like Ken and the woman I call Snakesister (because we have very similar tatttoos!) and so I haven't learned her name. And anyway I just went so I'm lit and can't remember. Let my lapse here serve as testament to quality of the product. Consistency and value rule!

Has good sales and a good selection , everyone's very polite and helpful. A convenient locationread more

Joey was absolutely BRILLIANT! The whole staff was very…read morekind, patient, and friendly. HUGE SELECTION TO CHOOSE FROM WITH SO MANY DEALS! The value on the bang for your buck is beyond what you expect! If you haven't dropped in you are missing out! I have been to several dispensaries in Chicago and this has been the best experience!

I am neutral I was here for a friend…read more They are very strict on ID They have some cute free stickers see my photographs

Had an absolutely amazing experience there today. Everyone was friendly and very helpful. Wish I…read morehad the name of the guy who rang me up... I'd give him 10+ rating (receipt says Wellness Advisor: 44313)! Definitely worth the drive!!! I'll be back!

Keonna was very professional and very understanding when there was a misunderstanding. She was…read morequick to resolve the situation and very polite.

The service was top notch! the owner is super friendly and asked me if their were products I wanted…read morethat he didn't have but his selection was awesome, he even had a cigar section!! and the prices were not bad at all! I will def be back! my new go to smoke shop

From the owner: Selling everything from tobacco to tobacco products! Vapes! CBD!! And nice selection of top of the…read moreline cigars

This business keeps negative notes on their customers profiles based on how they "feel" your…read moreinteraction with them is. Once we met a employee here welcoming my girlfriend and I to check out the free stickers, we used to go all the time.. then the next time we went a guy busted out the door and called out my girl by her name saying she's on camera and she can't go lookin for free stuff. The next time we go, I kid you not, the manager busted through a door when we were there and straight up told us there was a note against us. Just over a free sticker. We told him we know already, and we're disgusted to hear they have notes like 'write ups' on their customers. The manager apologizes that he brought it up and gives us a free pre roll for harassing us again. ( BUT was the note ever deleted?) next time we go in the original employee who yelled at us greets us at the door and tells us that because my id has a little damage that he's going to "start giving us a harder time " about it... We get checked in and the dude holds my ID at the register. He raises his arm with my ID in the air... I say dude I got another ID in perfect condition just use this one. Dude takes both my id... holding them both from me without my consent, OK This guy is not law enforcement. He cannot detain my iDs without my consent. And he calls over his manager. The same manager who gave us a pre roll before.. I say ' hey he's now got 2 forms of my identification and he's bugging you now.. can I please just buy something now .?" And the manager says ooh sure! And as I'm handing over my cash the manager whispers to our cashier " talk to me in the office once your done here" So then 4 days later I go to send my girlfriend in for a new purchase and they tell her that she's BANNED. And I'm BANNED to. when the employee had BOTH my ID in HIS raised arm and the manager is Busting out the door a second time towards us, apparently his first thoughts was to bann us both because he "felt I raised my voice" in this situation.. When I literally said " can I please just buy something now?" Pretty much right off the bat. My girlfriend, realizing that she's now banned for no reason, calls aura light and they put the manager on the phone. she says, "what did I do?" And he emails her an attachment with vague descriptions saying Harassment, harassment.. (no real explanation) from random days were we looked or were reminded to not look... for Free stickers. All we ever did was get yelled at for looking for Free stickers, that advertise Their brands. We were totally into Aura light.. but watch them, they don't treat you like a guest. They may apologize to your face and distract you with a preroll gift but their notes and their ability to Bann you 4 days later still remains. Try Market 96, friends.

Facility is clean, staff is friendly, helpful and knowledgeable. This place is family owned and…read morelocal. Support small!

Always easy in and out, lines are not crazy. Customer service game is strong and good salesread more

I've had nothing but positive experiences at Lyfe Dispensary. The staff is always helpful, checkout…read moreis quick, and the product selection is great! Value is excellent across the board- from flower to gummies. I'd recommend Lyfe to anyone looking for a fresh experience while supporting a local Rockford team. Not to mention the store is beautiful and clean. #LiveYourLyfe