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    Clouds

    5.0 (1 review)
    Open 11:00 am - 6:00 pm
    Updated 2 months ago

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    1 year ago

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    Smokes & Such

    Smokes & Such

    3.3(9 reviews)
    0.4 mi
    $

    Great selection and kind staff. But some of the workers don't have any background knowledge of…read morevapes. I had an unpleasant experience on a Sunday looking for a salt nic vape. Ive tried many kinds over the year and still haven't found my unicorn vape yet. The staff worker at the time said there was only one salt nice vape that they carried, which was clearly not true. Many of them were. But, she said "thats what my manager told me!" Unprofessional. Then when I mentioned that the vape she had sold me did not have a coil above sub ohm. I was very willing to purchase some as you should not use sub ohm with nic salt. Again, she hurriedly brushed it off and said, "no, thats what my manager told me." I shrugged and left as it seemed clear that she had no idea what she was doing. So I took my business elsewhere that day. Overall its a nice place to shop. But I recommend knowing exactly what you're coming in for as the staff doesn't seem to know much about vapes to begin with.

    I totally agree with Ellis Bruns. I also really don't agree what that lady was smoking because…read morethat's absolutely incorrect. As business owners ourselves that's so unimaginably unprofessional and could never imagine treating a customer that way. That honestly must be one of the most insanely idiotic things I've ever heard in your rambling incoherent response. Not once ever in your response were you even close to anything. everyone in this room is now dumber for having listen to it, I would reward no points and have God have mercy on your soul. If I didn't have to give one star I would never.

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    Grayslake Tobacco & Liquor - Pints & Half-pints Liquor

    Grayslake Tobacco & Liquor

    1.8(11 reviews)
    3.0 mi
    $$$

    I came in looking for a particular cigar and while the young lady behind the counter was super…read morefriendly as I walked into their cigar area EVERYTHING was covered in dust. Each carton of cigars (some didn't have wrappers) were soaked in dust. Really disgusting set up. Won't be back.

    Clerks are rude, not helpful, not willing to help, and not knowledgeable enough to help even if…read morethey wanted to. It's baffling that these guys are even in business. I've gone in here four or five times because I think it's important to support local business, but these guys are just asking to get bent. Don't expect anything other than massively jacked up prices, terrible attitudes, and shady sales tactics. The last straw was the other day; I witnessed a man get ignored at the counter when trying to buy a 6 pack for several minutes while the older gentleman behind the counter was talking on the phone and yelling at the person on the other end. When the conversation on the phone ended, he immediately gave the waiting customer attitude for only buying one 6 pack and exclaimed they don't make enough money on that beer and that the customer can only buy it with another 6 pack. **Edit 12/29: Today, I received a message from "James A" who claims to be the son of the owner of this shop who called me "butthurt" and rattled off a list of contradicting insults and attempts to put me down. I gave this store several good chances and concluded they are very rude (as have others). The added harassment, delivered to my Yelp Inbox, is just more proof that these folks don't know how to run a business, don't know how to handle criticism, and would rather assume the large number of irritated clients is the problem and not the proprietors.**

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    Clouds - tobaccoshops - Updated June 2026

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