Love it! Such a great selection and the role through feature is next to nothin! Great staff great…read moreselection

After a year and going medical .. I have to give Rise 5 stars. There isn't any comparable…read moredispensary in selection , price, or rewards program hands down !!! They don't raise the price drastically because of THC content or sell shake for 100.00. The only thing Rise needs to do is expand lol

Stafford phenomenal and always very friendly however, unfortunately, their lack of selection is…read morevery Bismil. When you go shopping at rise or other dispensaries, they often have rhythms in a very large selection. However, if you go to this location, please expect that you will only have a very limited selection of product and they are almost always sold out of infused pre-rolls. With that said again, the staff are phenomenal very kind, but it is one of the only dispensaries within the Illinois area that has always limited supply which I'm not sure why.

Alex and Logan were extremely helpful! Awesome new dispensary - can't wait to go back!read more

Nice facility, good selection of related products. Rise has more selection, though I find my faves…read moreat Ivy Hall on th3 regular. Its also an easier commute for me, vs Rise.

Buyer Beware! They charged me twice for the same transaction. Called in the next day to see what I…read moreneeded to do to get refund, Abraham was quite rude and told me I would need to talk to my bank. I will not be back.

Great deals, 2 vapes for $50. They tasted great ans were super smooth too. One of the only…read moredispensaries ive found mint tapes at too. Super happy with this place. Highly recommend. The employees are suoer friendly, they make sure to greet everyone who walks in, and they make sure you know what your buying and the thc % of each item. Ive never been to a dispensary who's done that before. Kinda neat. 10/10 highly recommend

The only dispensary that I go to! Best deals and they always have a large selection! 10/10read more

People are super-friendly, super knowledgeable about their product, looking to help you find…read morelegitimate deals, sales discounts to save me money

HORRIBLE DISPENSARY HORRIBLE SERVICE. I was given the wrong product and the bartender did not tell…read moreme until I already swiped my card and it was too late to which they then said all sales are final.. These guys continuously failed to upload the correct photos for their product products so you will always be getting the wrong thing. Shameful and disgusting and I have already escalated this for a refund.

I've been going here for a while... the managers are all super helpful if you have any issues and…read moreall of the employees are very nice. The loyalty program is pretty solid, and you should definitely buy a $10 tote bag to get $5 off all your future orders (no-brainer) Unless you go at a super prime time, the lines are usually short or non-existent. I still shop around for deals, but in general this place is very solid and an asset to the neighborhood.

I love Ivy Hall! I first went to them because they carried a product that I like & my other place…read morewas out. But I stayed because of the high caliber of budtenders! they are all amazing but I want to shout out Mike for the outstanding service he gave me!!! so many great humans work there!

It's a little strange that the last bastion of good customer service is found in this new genre,…read moremarijuana dispensaries. I haven't been to one that doesn't have excellent customer service, Planet 13 is no exception. Very convenient to Wisconsin, and not far off the Interstate if you're travelling on I-94. Standard Illinois prices, typical selection, usually something on sale or special. Plenty of room for parking in their lot, and there's never a long wait.

First time in, was pretty blown away by their selection. Esme immediately came over and helped…read moreguide me through with one of their screen displays. Gave wonderful suggestions, kind, and also patient with me. Left the place beyond content and excited to try out the goodies. Highly recommend! Will def be coming back in the near future. Thank you, Esme!

I brought a rise shine one gram vape You could not get any smoke out, The battery went dead in less…read morethan 24 hrs Brought it back in store and all three budtenders screamed and yelled to get that out of store ,They were So rude, Like how was i to know that it was not allowed in store Well the manager came out and didn't say boo and replaced it with the same defective problems Very hard to get a hit and battery went dead within 24 hrs Sent an email no response Terrible customer service

As previously mentioned by another review I was told the first three visits within the next 90 days…read morewas 50% off. I got 50% off the first two visits but the third I was told that promotion was no longer valid. I was told to talk to the manager who said the offer ended in May I responded that I understand but that is for new customers. When I first patronized the business I was told "50% off your first three visits within the next 90 days" he responded with "I can give you 40% off this visit" I said "that's not what I was told originally" he replied "that's the best I can do" to which I replied "it's unfortunate that you're going to lose business over 10%" and walked out. With so many dispensaries popping up (there's 5 within a few miles of this place) it's silly to try to screw customers out of 10% of their order when that was promised originally.

I've gotten a few messages saying I was wrong to say they were already put of business as they…read morestill plan to open. Let me clarify the one star. They distributed advertising leaflets in downtown stores. The leaflets said they were now open. I'm from out town, out of state. Everything else I wanted to do was walking distance. I drove to the location, no sign, no information, and a rude fellow inside had no information on any dispensary even though he was setting up for the incoming business. There are always hiccups for new businesses but this is not a promising start, customer respect wise. And the field, marijuana dispensaries, is full of very good customer service, most of them are very informative from their very starts.

Love it here. Staff is great and there's a wide range of products. Plus you can bring your dogread more

Do NOT use this facility. They nickel and dime and I have been shorted on products I bought twice…read morein a 10 day span. First off, I bought sleep aid thc tablets and noticed the seal was broken. I went back in the store and they gave me a free pack. Cool. As they should. When I got home, there was 18 tablets in a pack of 20. I didn't say anything about it. Tonight I bought 2- 7 pack pre-rolls. When I got to the car, one pack had 7 and the other pack had 3! When I went back in to figure it out, the worker just said "You've been here 2 times and both times there were problems." Alluding to it being my fault. They basically said they don't touch the product and it's my problem. I called the police. Thankfully, the officer rectified the situation, but the workers at Aroma Hill have BANNED me from this location. DO NOT GO HERE!!! If you want good options, there's an EarthMed close by in McHenry (especially if you're a medical card holder) and there's multiple other dispensaries in the area. Unprofessional! I also had an impatient worker when the facility wasn't busy. While I was trying to figure out what I wanted, he asked me to step aside so he could help the next customer. I wasn't there for 60 seconds and felt rushed so I left. Guy with a beard. They also do not display the price you're paying at the register. You have to take their word for it that it is the correct price. I am a medicinal card holder and I'm supposed to get 30% store wide. I have never once seen the price displayed on the register nor have I ever been given a receipt. Do not trust this place. Do not go here! Shady business.

Warning Aroma Hill Fox Lake is selling Mislabeled products. My wife ordered a hybrid strain and…read morewhen she got home she noticed the jar said indica. After speaking to the manager, the manager stated that it must be mislabeled. So. I'm my opinion that means the dispensary is not aware of the actual products they are selling. It may not be a big deal to some but for someone who can't medicate with indica it could be a very bad day.