This place made me feel obligated to post my first Yelp! Review. Worth the trip if you are going to…read morestart hitting up random smoke shops that are closer. I went 3 other smoke shops in the area prior to coming here and the selection of pipes elsewhere wasnt nearly as cool as the ones they have here. Affordable too.

This review is for Nora. She goes above and beyond every single time my boyfriend and I come in…read more She is VERY knowledgeable about her products and the art form. She is always smiling, positive, and is good company while you explore the store. I know nothing about the products sold at this head shop. My boyfriend is very interested at glass blowing and this is a great place for him to see some really unique pieces. We will always go out of our way to go see Nora as opposed to going anywhere else. She's the best.

Extremely nice and helpful and know most of their products. Open hours are also greatread more

I was Surprisingly pleased on how Low their prices were. I would Recommend this shop to anyone…read more They are a new smoke shop up and coming for sure. and as they grow so will there selection of products. The Staff is so friendly and very knowledgeable.

The shop is fairly new and hidden away in a strip mall. When I went and I was the only customer and…read morethe person helping me was super knowledgeable and helpful. The prices are a little on the high side but I haven't bought anything in a long time, so maybe they are in line with all the other smoke shops. The guy could not have been nicer, gave me an education and some other products as well, and I will definitely be back.

Walked in there a few days ago, and WOW!! Had the best experience ever. The customer service is…read moreunparalleled, and the selection of products is outstanding. Highly recommend it, and will definitely be going back! Shout out to the employees that work there!

Love it! Such a great selection and the role through feature is next to nothin! Great staff great…read moreselection

After a year and going medical .. I have to give Rise 5 stars. There isn't any comparable…read moredispensary in selection , price, or rewards program hands down !!! They don't raise the price drastically because of THC content or sell shake for 100.00. The only thing Rise needs to do is expand lol

Blunts aren't sold here but get a bong. Cloud 9 is the place for smokers in McHenry. It has pipes…read morefrom local artists that while expensive, are quite cool to look at, whether you're high or sober. Also has some posters and things weed heads like. The staff is very knowledgeable about whatever. Although they don't have weed, they do have the CBD. It has it in oil form. The prices are pretty okay considering it's a small locally owned shop. Getting some is harder in these parts than the big city. Limited shops around here and not as much of a selection. For those wanting the real shit, they need to go elsewhere. They do have the necessary apparatuses like pipes. Cool place to get some not quite chronic. It has a nice collection of pipes. The prices aren't the best but it's not too crazy though.

cloud has been around since i can remember, mike is so kind and genuine, and the selection is…read moregreat, and has kept its charm and good vibes through the years!

Great selection and kind staff. But some of the workers don't have any background knowledge of…read morevapes. I had an unpleasant experience on a Sunday looking for a salt nic vape. Ive tried many kinds over the year and still haven't found my unicorn vape yet. The staff worker at the time said there was only one salt nice vape that they carried, which was clearly not true. Many of them were. But, she said "thats what my manager told me!" Unprofessional. Then when I mentioned that the vape she had sold me did not have a coil above sub ohm. I was very willing to purchase some as you should not use sub ohm with nic salt. Again, she hurriedly brushed it off and said, "no, thats what my manager told me." I shrugged and left as it seemed clear that she had no idea what she was doing. So I took my business elsewhere that day. Overall its a nice place to shop. But I recommend knowing exactly what you're coming in for as the staff doesn't seem to know much about vapes to begin with.

I totally agree with Ellis Bruns. I also really don't agree what that lady was smoking because…read morethat's absolutely incorrect. As business owners ourselves that's so unimaginably unprofessional and could never imagine treating a customer that way. That honestly must be one of the most insanely idiotic things I've ever heard in your rambling incoherent response. Not once ever in your response were you even close to anything. everyone in this room is now dumber for having listen to it, I would reward no points and have God have mercy on your soul. If I didn't have to give one star I would never.

Good products and great service from Tanya! Always on point, friendly, and reliable. Definitely…read morerecommend checking them out--you won't be disappointed!

Yo shoutout to the Tanya at the cash register she is blessed always helping out and give amazing…read morecustomer service .

Gary and AJ are always very friendly and helpful. They've been around for a long time, so they have…read morea better selection of stuff then some newer shops in the area

Very Good people! Find everything you need here. Reasonable prices. I have not found another place…read moreto go to. Thank you Gary and Aj.

Always accommodating and friendly. Been a customer over 10 years. Easily the best place around…read morefor cigarettes and supplies.

When I say selections "LOOK NO FURTHER" Puff n stuff got what you need with other options to choose…read morefrom. plus they have an awesome staff/friendly . Don't miss out

I came in looking for a particular cigar and while the young lady behind the counter was super…read morefriendly as I walked into their cigar area EVERYTHING was covered in dust. Each carton of cigars (some didn't have wrappers) were soaked in dust. Really disgusting set up. Won't be back.

Clerks are rude, not helpful, not willing to help, and not knowledgeable enough to help even if…read morethey wanted to. It's baffling that these guys are even in business. I've gone in here four or five times because I think it's important to support local business, but these guys are just asking to get bent. Don't expect anything other than massively jacked up prices, terrible attitudes, and shady sales tactics. The last straw was the other day; I witnessed a man get ignored at the counter when trying to buy a 6 pack for several minutes while the older gentleman behind the counter was talking on the phone and yelling at the person on the other end. When the conversation on the phone ended, he immediately gave the waiting customer attitude for only buying one 6 pack and exclaimed they don't make enough money on that beer and that the customer can only buy it with another 6 pack. **Edit 12/29: Today, I received a message from "James A" who claims to be the son of the owner of this shop who called me "butthurt" and rattled off a list of contradicting insults and attempts to put me down. I gave this store several good chances and concluded they are very rude (as have others). The added harassment, delivered to my Yelp Inbox, is just more proof that these folks don't know how to run a business, don't know how to handle criticism, and would rather assume the large number of irritated clients is the problem and not the proprietors.**