Do NOT use this facility. They nickel and dime and I have been shorted on products I bought twice…read morein a 10 day span. First off, I bought sleep aid thc tablets and noticed the seal was broken. I went back in the store and they gave me a free pack. Cool. As they should. When I got home, there was 18 tablets in a pack of 20. I didn't say anything about it. Tonight I bought 2- 7 pack pre-rolls. When I got to the car, one pack had 7 and the other pack had 3! When I went back in to figure it out, the worker just said "You've been here 2 times and both times there were problems." Alluding to it being my fault. They basically said they don't touch the product and it's my problem. I called the police. Thankfully, the officer rectified the situation, but the workers at Aroma Hill have BANNED me from this location. DO NOT GO HERE!!! If you want good options, there's an EarthMed close by in McHenry (especially if you're a medical card holder) and there's multiple other dispensaries in the area. Unprofessional! I also had an impatient worker when the facility wasn't busy. While I was trying to figure out what I wanted, he asked me to step aside so he could help the next customer. I wasn't there for 60 seconds and felt rushed so I left. Guy with a beard. They also do not display the price you're paying at the register. You have to take their word for it that it is the correct price. I am a medicinal card holder and I'm supposed to get 30% store wide. I have never once seen the price displayed on the register nor have I ever been given a receipt. Do not trust this place. Do not go here! Shady business.

Warning Aroma Hill Fox Lake is selling Mislabeled products. My wife ordered a hybrid strain and…read morewhen she got home she noticed the jar said indica. After speaking to the manager, the manager stated that it must be mislabeled. So. I'm my opinion that means the dispensary is not aware of the actual products they are selling. It may not be a big deal to some but for someone who can't medicate with indica it could be a very bad day.

I brought a rise shine one gram vape You could not get any smoke out, The battery went dead in less…read morethan 24 hrs Brought it back in store and all three budtenders screamed and yelled to get that out of store ,They were So rude, Like how was i to know that it was not allowed in store Well the manager came out and didn't say boo and replaced it with the same defective problems Very hard to get a hit and battery went dead within 24 hrs Sent an email no response Terrible customer service

As previously mentioned by another review I was told the first three visits within the next 90 days…read morewas 50% off. I got 50% off the first two visits but the third I was told that promotion was no longer valid. I was told to talk to the manager who said the offer ended in May I responded that I understand but that is for new customers. When I first patronized the business I was told "50% off your first three visits within the next 90 days" he responded with "I can give you 40% off this visit" I said "that's not what I was told originally" he replied "that's the best I can do" to which I replied "it's unfortunate that you're going to lose business over 10%" and walked out. With so many dispensaries popping up (there's 5 within a few miles of this place) it's silly to try to screw customers out of 10% of their order when that was promised originally.

Great deals, 2 vapes for $50. They tasted great ans were super smooth too. One of the only…read moredispensaries ive found mint tapes at too. Super happy with this place. Highly recommend. The employees are suoer friendly, they make sure to greet everyone who walks in, and they make sure you know what your buying and the thc % of each item. Ive never been to a dispensary who's done that before. Kinda neat. 10/10 highly recommend

The only dispensary that I go to! Best deals and they always have a large selection! 10/10read more

Unfortunately, this dispensary is closed. I miss it. It was a nice place. Lots of activities were…read moreon offer. Such a shame.

I attended trivia night here and had a blast. The food was good and reasonably priced, and the…read moreevents they have are fun. My only complaint is I never got to try the loaded potato barrels, lol. Wide variety of food selection and takes advantage of the pneumatic tube system for ordering from upstairs. Employees were awesome and I'd definitely go back.

Extremely helpful in choosing the right vape for me being new to transitioning from cigarettes…read more Explained the difference in different vapes and juices. Price was reasonable.

GREG + OWNER TONY ARE SO NICE! Very knowledgable for their shelves. came in unaware Of what I…read moreneeded to ease out of quitting smoking. Very patient with my questions and they took their time with me. MASS SELECTION ask them ANYTHING and they'll know the answer. 3% of the time if they don't they find it right away. Thank you guys. PS pls but VGOD CUBANO (that juice is AWESOME in the Vaporesso XPROS device I purchased from them)

I've been going here for a while... the managers are all super helpful if you have any issues and…read moreall of the employees are very nice. The loyalty program is pretty solid, and you should definitely buy a $10 tote bag to get $5 off all your future orders (no-brainer) Unless you go at a super prime time, the lines are usually short or non-existent. I still shop around for deals, but in general this place is very solid and an asset to the neighborhood.

I love Ivy Hall! I first went to them because they carried a product that I like & my other place…read morewas out. But I stayed because of the high caliber of budtenders! they are all amazing but I want to shout out Mike for the outstanding service he gave me!!! so many great humans work there!

I'm an Ohio medical patient and dispensary employee. We stopped while in town and enjoyed our…read morevisit. I do a lot of cannabis tourism and rhe selection is good and with specials the price is competitive in Illinois

Prices are great. Some of the rudest people at any dispo! If it weren't for the prices definitely…read morewould never go back. Also management seems to support bad attitudes. The customer is always wrong. Will be back for the prices. They also went to non pooled tips so they obviously know some of their staff SUCKS!

I am absolutely in LOVE with Smokehouse. Every person there is super friendly. Very knowledgeable!!…read moreAlways steers me in the right direction. Their suggestions have been spot on!! I refuse to go to Ivy Hall or the other one by the Jewel across the street. They are expensive and they're weed sux!! Smokehouse is the first dispensary that actually let me browse and shop without that annoying hovering. They give you peace and space. I bought a bowl and it was super sexy!! Hahahaha!!! Keep up the amazing goodness you all do day in and day out!!

Love this place best deal. Got savvy indica puffin 42% hard hitter. Price always the lowest…read more Service always a+.

I've gotten a few messages saying I was wrong to say they were already put of business as they…read morestill plan to open. Let me clarify the one star. They distributed advertising leaflets in downtown stores. The leaflets said they were now open. I'm from out town, out of state. Everything else I wanted to do was walking distance. I drove to the location, no sign, no information, and a rude fellow inside had no information on any dispensary even though he was setting up for the incoming business. There are always hiccups for new businesses but this is not a promising start, customer respect wise. And the field, marijuana dispensaries, is full of very good customer service, most of them are very informative from their very starts.

Love it here. Staff is great and there's a wide range of products. Plus you can bring your dogread more

I really enjoy both of my customers servers & the wide variety of products that BLOC has I will be…read moreshopping more often than I was a High profile

This place is horrible in the way you're treated. I walked in with a friend, showed my i.d. to…read moresecurity and my friend makes a purchase, not me. The rude woman(stockier latina lady) asks for my i.d. at the register even though I was NOT buying anything. I told her Im not buying anything and she says "you still have to show it" with a horrible little tone. The people at the next register same situation but the cashier only took the i.d. of the person buying. The stockier latina lady that was ringing us up was clearly lying. Product was also no good. This is what I hate about dispensaries, employees look down on every customer that walks in. Never coming back here and I am going to make sure my friends stay away too.