My husband and I stopped in to find some comfortable shoes to work in. During this process, we were…read moreconstantly encouraged by Kephon (K) to take our time, find what your looking for and to do whatever it takes to find that comfort zone. Through our efforts and Kephon's high level of customer satisfaction, we purchased 4 pairs of shoes and two packages of socks. Thanks Famous Footwear and a special thanks to Kephon for providing a great buying experience.

The service is good, but the selection could be bigger. Staff is always nice & friendly. Value?…read more I'd say average.

Great customer service , very clean store , respectful employees , great communication skills....read more

Don't go here. They sell $200 shoes that already look partly damaged nd parts of them faded. Nd…read moretheir attitude towards it is like they expect yu to be okay with it

The staff all wore masks! Yay! I bought large items, and I am on oxygen. Victoria had me pull up my…read morecar and she brought out my purchase! Very kind of her! Kudos to my Ross hero!! Thank you!

I usually go to this store two or three times a week because it's very close to my home…read more Unfortunately, however, the staff aren't friendly. I went there today, and because I was sending photos of some clothes--six items--to my sister, they practically tried to kick me out; they kept harassing me and saying in English that I was taking photos--thinking I wouldn't understand English! I'm never going back there, and I wouldn't recommend it unless you don't mind feeling like you're being watched.

The store is impecable. Everything is neat and organized. I've come here about three times and all…read morethe employees are super welcoming and helpful. This is really nice clothes with great quality. More so, the prices are phenomenal. I have the credit card which offers special discounts along with a rewards program. They have clothes from newborns to 14 years old. This is also a great place to get your child's school uniforms if you want them to last you all year. Highly recommend Carters but this location in specific is by far my favorite.

Amazing customer service , beautiful clothes and very clean store. Will always recommend to family…read moreand friends.

One of my favorite HT locations even though it's one of the smaller ones I've been to…read more We all already know how limited the shops are in the High Desert, so it's nice that this particular Hot Topic doesn't follow the Las Vegas Hot Topics in posting all the pop drops on their social media. Yes, that's a double edge sword because you'd have to drive to this location (which is a pretty lengthy drive for me) and feel the disappoint when you see a bare pop wall or no new releases, but you also feel satisfaction when you randomly show up and a pop you've been wanting but refuse to pay resellers/flippers for have been waiting for your arrival! They've finally started to restock their pops, I was a little worried once that wall started becoming bare. They also have a kiosk outside and some of the most personable employees.

I placed an order online for "in store pick up" I understand it was the week before Christmas,…read morehowever all items showed "in stock", the order at checkout charged me and I waited for my conformation email saying that my order would be ready in 3-4 hours. My husband went twice to pick it up and he was told maybe later. The next day I called, I was told by Ricardo it would be a three to five minute wait to speak to someone at the store. I waited. After 15 minutes I was disconnected. When I got to the store to pick up my order, he said he only had one item in my order and as I questioned him about them being in stock and available he grabbed another item I had ordered and handed it to me, when I asked about another item he said "I can't find it" and just stared blankly at me. Call me old school but that is NOT customer service no matter what time of year! SUPER DISAPPOINTED!!!! :(

Don't know his name, but the guy with the dreadlocks is awesome. Recommended one of the CBD pens…read morefor the situation I'm going through in my life and I have to say it was a good choice. Thank you.

One of the workers named Kim is the most disrespectful employee I have ever met. She was really…read moreupset that i came into the store 45 minutes before closing and she started shouting across the store about the customers taking too long to shop even though i was the only customer in the store. Not to mention i tried to ask her for help with something and she rolls her eyes at me. I don't know what her problem is but she has to go!!!

I went to Vans today looking for some new shoes but I wasn't sure want I wanted. Dominique was…read morethere and she offered to help, she showed me different styles and was super patient with me! She brought out like 5 different pairs por shoes because I couldn't decide and her energy didn't change at all. She was super sweet and very nice, I ended up getting two pairs thanks to her and I would definitely be coming back to get some cute socks! Which she offered too! Over all I had a great customer service experience and I was happy with the shoes Dominque suggested! I loved them

So this super sweet girl with glasses today! Bless her heart! I went in to exchange some boots and…read moreI bought them online so I'm expecting this to be hard... she says "we don't carry these in store but I can ship those back for you" my heart! I was like, yes please!! She gives me the credit on a gift card and the whole thing took less Than 10 min.. then she goes, "the boots are on sale online" so now I get them so cheaper! Yes! Thank you!!

Will definitely be visiting this store more often! I went in shopping for a formal dress for a…read morequince and ended up finding all my accessories that were on my list. Liz was great ! She was super sweet, informative and helpful! I initially showed her some pictures I had on my phone of what I was looking for and she showed me multiple options in different colors and also let me know if my size wasn't available I could order in store. She started a fitting room for me and later styled my options with the cutest accessories. Liz made my experience stress free and very pleasant! I got so many compliments the day of the event. Definitely recommend ladies !!

I'm here in the store with my 2 foreign exchange students, and the customer service is just…read moreexcellent, so professional patient, I would definitely be back in recommended any girls that are looking for dresses, this specially for prom during the busy season, thank you so much a loyal customer