Terrible Customer Service. I would go to 2nd swing before I gave this location any business. The manager doesn't care about service.

BIG STORE. LOTS OF GOLF GEAR. BIG PRICES UNFORTUNATELY. We were in the market for some kid's clubs. Holy moly... $289! We passed on them. I'm sure they are great clubs but paying $300 for a set they'll grow out of in a year or two... so we got a set online for like $120. I did like that they had some used equipment for cheaper but even those prices were $$$. read more

From the very beginning, Coach Brett made the entire experience feel relaxed yet professional. He took the time to get to know my game -- not just my swing, but my tendencies, my goals, and what I've been struggling with. It wasn't a one-size-fits-all process. This was completely tailored to me. Using high-end launch monitor data and a wide variety of heads and shafts, Coach Brett guided me through the process without ever overwhelming me. Every decision we made had a clear explanation behind it -- from lie angle to shaft weight to grip size. He explained the "why" behind every tweak and let me hit multiple combinations until we dialed in the exact specs that worked best. JB read more

Not to be confused with the PG Tips Superstore which just sells British Teabags, although it's unrelated to Teabagging, I hope. I find this golf store to be a little bit on the expensive side, and I didn't much like the service, although some of it is good and some of it not so much. We only shop here for Barbi's relatives, specifically the one uncle that is crazy about golf. Which is weird cuz he's from the wrong income bracket, but you know how that goes these days. It's not a sport we like and so the store itself doesn't appeal to us, but the pricing and the mixed service are the main reasons I give three stars. I did notice a lot of fake one star reviews probably from rivals, and even more fake 5 Star reviews, probably from the business themselves. Makes the whole reviewing business nonsensical scene, and you might as well just not read them. read more

PGA TOUR Superstore - Katy - Tour de force - Golf Equipment Near Me - Katy, Texas

This is a very large store separated into mens and women equipment and apparel. They have a very large Cato of equipment both new and pre owned. I was looking for a particular brand name and style. I didn't like their price lol but everything was of top quality even the pre owned. There is also an area for golf lessons. In the end I didn't make a purchase but definitely a place I would revisit if I am in need of more equipment. read more

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As for merchandise, better prices generally can be found online. Practice bays are pretty random in terms of functionality - bring your own balls to at least control one variable. Guys in the store (if you can find one) are friendly enough. Gene is good for a newbies or a quick swing repair. Video and technology can be helpful, but figuring our what the problem is amounts to less than 25% of the process. Never really got any real insight as to feel, drills, etc. - just chased numbers on Trackman/Foresight, which gave vastly different figures. As for Ben, too much time offering helpful hints - a bunch of patches mixed with club testing is destined to fail. Left 5-6 prepaid lessons for someone to grab! read more

Professional, knowledgeable, top notch fitting services. Ben Sena is a wizard when it comes to professional golf club fittings, significantly impressed and grateful I did the fittings (3 of them - driver, irons, wedges). However, when it comes to their practice facility, save your time/money as the simulators is nowhere near accurate, the balls are worn out, systems don't work, etc. You are better off going to X-golf in Katy for these type services.', by FAR read more

I am a fairly new golfer. Brian was very helpful showing me some clubs that would be a great addition to my bag. I was recommended to take a lesson from Gene Potter. Right away I knew Gene was a golf genius. In my very first lesson he drastically changed my swing for the better. Gene is professional and uses verbiage that is easy to understand and execute. I will definitely be back for more for more lessons. I have popped in the store several times and always feel like a valued customer. Great job! read more

plenty of distractions for the young ones while you shop, perfect idea for a rainy day too! huge putting greens with infinite choices of putters and balls to hone in on a new putter, for example this sweet white hot. read more

PGA TOUR Superstore - Katy - Golf Equipment Near Me - Katy, Texas

This PGA Superstore was across the street from my hotel, so I stopped in as I was in the market for a 3 Wood. Over 45 minutes and I was not approached one time in the store. Once I had my club and few more items I went to checkout and the cashier looked put out to help me and didn't say a word. No hello, no your total is.... I had to tell her thanks and to have a good day before she said anything. To customer service here was beyond a zero which is sad. read more

Club fitting with BEN at Katy PGA. After 8 years with my trusty Ping irons I decided to treat myself to new equipment and a professional fitting. I had not tried a fitting before and really did not know what to expect. I also did not know what type of replacement irons I wanted, although my thinking was to replace old Ping with new Ping. BEN, the Master Fitter, just back from his latest training, spent 90 minutes patiently and professionally testing with me numerous brands to find the club style that worked for my swing. He checked loft, spin, descent and up angles, distance, speed and numerous other parameters from multiple swings to define the true club for me. That was the first visit. On the second visit we spent 1 hour selecting the correct shaft to arrive at my final selection, Callaway Smoke HL with Cipher shafts. During this enjoyably and enlightening experience I also received numerous bonus tips for game improvement. I highly recommend a fitting with BEN, it was a great experience and I look forward to receiving my new killer irons. read more

Clint helped me today in fitting a new driver and fairway wood. Clint is extremely knowledgeable, friendly and helpful. Great job PGA Tour Superstore and Clint, 5 out of 5 recommended. read more

always helpful. Same prices as golf galaxy, except golf galaxy charges for every service. Had my clubs fit with new shafts. Fitting was free and clubs were done sooner than expected! read more

PGA TOUR Superstore - Katy - Close up of new shaft. - Golf Equipment Near Me - Katy, Texas

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My clubs needed new grips and I had waited till the last minute and these guys were very accommodating. They did them while I waited. Very fast and really nice. read more

I was fitted for new Srixon irons/wedges with Ben and I couldn't be happier. He takes his time and explains every facet of the process. I can honestly say I've never hit shots better than I am now. I look forward to fitting the rest of my bag. If you need new clubs, go see Ben. Easy process that yields great results. read more

I purchased a used Putter at a PGA Tour store in another state and while I was shopping at this store I decided to exchange and I didn't have the receipt. Without hesitation I was advised to bring it in and I was able to return for a like purchase. I was also able to get a few clubs re-gripped while I waited. A Big thank you to Troy Watts who helped me get in and out and make my late afternoon tee time! Thanks read more

I went in to get my irons and a driver regripped. The gentleman was very helpful even though he was busy and looked shorthanded. I am a member which really comes in handy, free install for grips. Anyway, the point of the review was one of my clubs had paint on the shaft and clubhead. I joked with the guy about it and dropped them off and left. Came back the next day to get the clubs and the same guy was there, he ended up cleaning the paint off the shaft and even some of the clubhead. He said he just couldn't take it while he was regripping and had to clean it up, no charge of course. Great service as always. If you get a chance, meet some of the people who work there, they are very helpful and will answer any questions you have. read more

Kelly was super helpful and quick to help me when my driver broke. A+ customer service!!

Charles was super helpful and kind. I highly recommend seeing him for your golfing needs! Very knowledgeable of the equipment and it's specs! read more

Man! Can we say AMAZING client service?!? Joy and Julie were the best! I needed a golf outfit and they helped me get it allll the way together in just a few minutes. They even steamed my skirt for me because I was in a bit of a time crunch. Telling all my friends and colleagues to shop here. read more

Terrific location just off I10w in Katy. Just bought a driver. Settled on a Wilson D7 10.5 in regular flex. I went there specifically to get fitted for a Cobra driver. However, Kele, one of the managers, suggested that I try the Wilson D7. Love at first swing - according to Trackman I hit it further and straighter than the Cobra model that cost more than $100 than the D7! Kele's experience and desire to put me in the best driver for my swing really served me well! Can't say enough about how happy I am. Also, I want to put in a good word about "Miss Happy" from Aberdeen who works the phones and front checkout. Exceptionally welcoming and helpful person a real asset for the business. read more

Great service! I had a new flexible shaft and grip put on my driver and purchased some fairway hybrids.

Charles Hewitt was tremendously helpful in fitting me with a new set of irons. Highly recommend, great experience and service.

Staff is exceptional, my sales assistant Charlie was thorough, patient and ensured I had the right club for me. The store offers rewards and a military discount as well. Will definitely come here again. read more

Could not be happier with the service I received from Charles! I went in for iron fitting and Charles was patient, had me try several clubs and was able to get me set up with clubs that were giving me an extra 15 yards compared to the older set of Callaways I was hitting. He was very friendly, helped out with not only clubs but a launch monitor and rangefinder. Excellent customer service! read more

Always great service from Katy, Tx location. Friendly and professional staff. Always willing to assist. Had my putter regripped and had a great selection of putter grips to choose from. Staff installed grip within minutes. read more

We visited the PGA Superstore for the first time this weekend. My husband wanted new grips on my clubs, expecting it to take a few days we were shocked when the gentleman said he'd do them ALL while we waited! We chose the best grip for me. My husband even got fitted for a new Taylormade club. Everyone was so helpful and friendly. Our new favorite store. read more

Golf club junkie and new to the Houston area. Have gone to the store multiple times and the team there is very friendly and helpful. One of their own fitting pros spent 2 hours with me and let me hit several sets of new irons, and was even giving me tips on what would be a great fit. Even Put me in his GCQuad simulator showing me the results!! No pressure at all!! Even went out of his way to find me a set that was on sale that gave me the same results as a newer set. Left very happy! Will recommend and shop here for all my golf needs!! read more

Gene is the best! Makes learning the game easy and fun.Totally recommend hm as a teacher.

Bought a set of Mizuno 919 irons used from the Katy location and the PW had a regular shaft in it and the rest of the set was stiff shaft. Management stated they would replace it for free but I am now on week 5 with no response from PGA Superstore. What a joke! read more

Visited store on Saturday, July 30th and Troy Watts was very helpful and knowledgeable of everything that I was interested in. He took time to give much explanation and advice of some of the putters I was looking at. read more

Great selection of the best golf equipment. Lessons from Harvey Lopez... now playing better than I have in 20 years. Amazing! Had 2 lessons and I consider Harvey my golf GURU! You gotta go see this guy!!! read more

I researched and tried many sets of new irons before I bought a set of cobras. I am completely impressed with them. Longer and more accurate. Great confidence builder. I had help with my choice. John vanderberg and a tall guy named Dan were a terrific help. In fact every time I go into the store all the employees are gracious and helpful, without being pushy. It's a great place to buy hats, clothes, balls and electronics too. Great job! read more

I went to Katy store for a driver and fitting. Ben helped me and I couldn't have had a better experience. He spent over 90 minutes with me, we tried 7 or 8 shafts, and several driver heads. He studied the spin rates as well as distance and launch angles. He even had a second assistant come over and they discussed different options. Once we came up with the right driver I ordered it and the price was very competitive. I came back to pick it up and he again checked all the numbers to make sure the shaft was correct. He then suggested taking a look at the best ball for my game. We hit 3 or 4 sleeves of different balls and cane up with a good fit. It was not the most expensive ball and there was no pressure to buy that ball right then although after I checked prices, the Superstore has the best price. I highly recommend giving this store a try when looking for new clubs or a single club. read more

Gene is a solid addition to the teaching team. I recently scored my lowest ever round score round after a course of instruction with Gene. Very easy going, easy to learn from at all levels (I'm a mid hcap). Please keep Gene, I'll be back for more lessons soon!. Worth trying out Gene for your game improvement at any level read more

Couldn't be happier with the product and service I received when I went to try the new Taylormade 3 wood. The knowledge of Charles regarding the products was great and very helpful to my decision to purchase. Thanks for the expert advice. read more

First time in not impressed at all. Walked in no one greeted me and asked if I needed help. Had to physically go up to a worker to ask about being fitted for a club. The worker was not thrilled about being there and or helping. I could see he was not excited to help through his body language. When back at the simulator the worker was busy talking about lunch and not even helping me try to see if the club was a good fit. Didn't see the swing, didn't pay attention to what would be the best fit club wise for me or anything. Baffled me so I figured I wouldn't waste my time. I've been experienced in working out in Orlando for Disney customer service and for the golf channel itself and personally and I would say despite here in Texas I wish this was ran differently with the approach to helping others with the golf game and any in store purchases. I was READY to spend money. It feels like they are here just for the paycheck and unfortunately preoccupied with food to help someone that was highly interested in getting back into the game with purchasing a driver and a club. I held my tongue and walked away from the worker and said I'll come back to think about it. Unfortunately I know I just may be one customer but they've certainly lost me. Will reach out to an old friend Sara No H brown for her recommendations. Sad that I couldn't get help closer to home! But do have the connections. Never again, my time, my money or my effort walking back in there. read more

Just left the store extremely happy!!! Went in to find a replacement driver for my son.. greeted at the door by Mark. He was great asking me questions about my sons game to get me on the right path to selecting a driver. Made it very easy for me to figure out. Thanks Mark for the help!!! My son loves it!!! read more

Extremely oblivious sales people on the floor. Went with my elderly mother to buy a shirt as a gift. She is clearly elderly, walks with a cane and had no idea about the different moisture wicking materials for the shirts. I said, "excuse me" to two different sales women walking by at different times. The first completely ignored me and kept walking; the second bee-lined to a thirty-something man asking him, "do you need help?" I do not think she confused my woman's voice with a man's. My gut tells me the sales woman assumed he would more likely be a repeat customer. yep, I was bit peeved. In the 15-plus minutes we were wandering about the shirts, no one offered assistance. My mom finally picked a shirt and a couple boxes of nice golf balls, totaling $150.00. Shame, I have several relatives getting much more involved in the game and initially thought this would be the perfect place to buy gifts in the future for them. As my next golf gift purchase is going to be a nicer set of clubs for one I will continue to do my research on where to buy. Ideally it will be a smaller shop. It definitely won't be here, which is fine as I am very lucky in that I do not need to discount shop. read more

This store is a joke. They will ruin your gold swing. They will also break your clubs putting on grips with no apology.