We needed to replace our loveseat . The gal immediately greeted us. We just wanted to shop. Found…read morethe one I wanted in about 10 minutes, they had it in stock! Scheduled delivery for today and we got it 15 minutes early, stoked!! I am happy with the price I paid and the service we received. Thank you!

Everyone is super helpful, gave great info about all items. Very helpful loading products. Thanks…read morefor the great experience.

AMAZING! We thought we were going to be mattress shopping all afternoon, but it was a one-stop-shop…read morethanks to Thomas. He was friendly and personable, worked within our criteria, allowed us to take our time and make a decision that was best for us, and went out of his way to accommodate us and personalize our experience from start to finish. The store was fine, but it's Thomas we'd come back for.

Sales calls answered immediately. Customer concerns? Crickets!!…read more Let me start with this, I called Mancini's sleep world during this ordeal, twice and emailed three times. I was connected almost immediately when it had anything to do with a potential sale. The moment I called to address a concern, crickets. This tells you everything you need to know about where their priorities actually lie, and it also makes me genuinely question how authentic their current reviews are. Here's what happened. I visited their Sand City, California location on July 9, 2026. No greeting when I walked in. After browsing independently for nearly 10 minutes, you know, the thing you're supposed to do in a mattress store, I reclined on a display mattress and was abruptly told by an associate "hey, you can't be on there ". No explanation. No apology. When I asked for clarification, I got "just not that one". And when I followed up, he turned to me an elevated and aggressive tone and asked, "are you OK?" A question that had nothing to do with customer service and everything to do with intimidation. I exited the store shocked by what had just happened but returned 2 minutes later to demand to speak with Director or above. I ended up texting the store manager the same day. Read receipt confirmed. Did not address the issue as I asked. I also sent a formal written complaint on the same day to corporate customer service. No response. I followed up again on July 17 to emails directly from their website. No response. I called corporate on July 31 and was connected immediately, because again, it rang like a sales call. I was provided a new email contact and told someone would reach out. That was weeks ago. Still nothing. So here we are. If Yelp allowed it, this would be a a -5 star. I'm not easily rattled, and I don't write reviews out of emotion. I write them after I've done everything right and been ignored at every turn. This company had multiple opportunities to acknowledge a legitimate concern and chose silence every single time. That's not an oversight. That's a choice. Shop elsewhere. When I shared my experience with a friend I was told of a similar experience she had at that location. I am not writing about it because I myself was not witness to this however encourage anyone and everyone who has had a bad experience to post it on Yelp as customers should be aware of what occurs there and maybe then management will take customer concerns seriously and conduct their own internal investigation of these matters.

A niche store. It has great lamps and teak. Go there. The owner is really nice. I was in Monterey…read morefrom Nashville finishing a home and I found just the right things at this store.

Lil gem we now have found after only 10 or so years in the area... it's not exactly in the hotbed…read moreof activity or somewhere you'd notice on a drive by but if you like Asian style furniture both in and outdoor this is pretty much hitting a bullseye !.. we've order a couple of pieces so will reserve the rest of the review for delivery and product but so far we couldn't be happier !..

I worked with Luis, he was a nice person. He took the time to talk with me and find out what I…read moreneeded rather than just sell me whatever he wanted to. He got me a great deal. Delivery was next day to PG and the guys that delivered my recliner were on time and respectful of my home. I will definitely go back!!

Came here to look for a deal on kids mattress for a closing sale and it wasn't much of a sale it…read morewas more... I drove by again and saw a grand opening sale... seems a little shady

We love love poppleton's! I've been going for years. Michael poppleton is the best! Also love…read moreRenata! Hope to see them soon thank you again. Jim and Leah

Poppleton's in Monterey is a terrific place for interior design assistance! I have purchased…read morefurniture from them several times. Recently, I needed assistance with a complex cushion problem. Dawn Gough...one of their designers, listened carefully and was able to solve my problem! Her attention to details and her follow through was exemplary! I am most happy to recommend working with Poppleton's for any interior design purchases!

If you're looking for a great experience buying furniture go here. We went all over looking for a…read morespecific piece then arrived at mum's place and glad we did ! large selection, knowledgeable staff, a fair price and the best service start to finish.

I bought my sofa recliner from them Mugo and his staff was…read moretremendous very fine and beautiful people I love the place highly recommended

So so much to see and look at. My senior mom heard about it from a neighbor. So we went to check…read moreit out. Special parking was available in front of the store. Thanks. There was so much to look at. With 3 weeks to Christmas my mom and I will return after Jan 1 to really look at it all. But it was a wonderful first impression not was nice to get out if Santa Cruz county to shop for a change.

Wow what a great Home Goods in Sand City on Playa Ave. The store was amazing just had to look…read morearound but I found several things I needed for my house that just got new flooring throughout. The service was good the staff pointed me in the right direction. Got great values on everything. I could have stayed in there for hrs. don't have one where I live. Thank you!!

Loved visiting this consignment store. I came in to buy tea…read morefrom Nepal and i'm so excited to try it. The owner is from Nepal. He is artistic, friendly and very knowledgeable. He gave me tips on how to prepare the nepalese tea. The shop also has a lot of antiques, furniture, jewelry and paintings. Looking forward to exploring this store more when I come back to town...

What a fun place to visit. A lot of furniture. But look past the furniture and you find a lot…read moretreasures. I found mine a beautiful necklace. The owner is very friendly. I will visit the next time I am in Monterey