I received a call the day after Christmas, that my dog was howling in pain and couldn't get up. I…read moreasked if they could get him to a vet and they said no, I had to pick him up. When arrived they wanted to use ropes to lift him with due to so badly soiled. So we supplied our own blanket and carried him to car. He was in obvious pain, soiled, bleeding from mouth. He was immediately taken to animal hospital and advised had to be put down for fractured back and kidney issues. When asked for an explanation Randa immediately sent a refund saying upon my request, which was just for explanation. When followed up was told I can't sue because I signed a waiver, that it was my fault for boarding an older dog and not boarded before. I never made any accusations or asked for anything but an explanation. I'm so devastated I left my pet/family member in their care.

Been using Tailchasers for years! very dependable, honest and our pets love Kim and her daily…read moreemails!! Highly recommend them!

We brought all our dogs there and they absolutely loved it. We both boarded them and also just for…read morethe day visits. The owners were wonderful to work with. The place was always clean, had a happy atmosphere and the dogs couldn't wait to go into the space to play when dropping off. And when we picked up our puppers, they were pleasantly tired. You can also request a shampoo or nail trim for your dog while they are there. Highly highly recommend!!

The owner Tim was very helpful and accommodating to me when we had a family emergency come up last…read moreminute. Thank you!

My furry daughter has been going to Dogtopia, Arlington Heights, for…read moreover a year. When I say "Friends" she is happy to go. Every month, there is a special day for photos that I try to fit in my schedule as they take such good photos and special days which funds their charitable organization. The staff has always been friendly and Kitsuneyoshi has never come home hurt. She gets a lot of exercise and comes home for a long nap.

Looks ok. Not going to use it. The person who greeted me was friendly. There is a viewing window…read morefor the small dog room. The energy was quite active. I did not care for the powerful scent they were diffusing in the lobby--scents, especially that extreme, are not good for people so they are probably not good for pets, plus, what are they covering up. I am not usually bothered but, man that was really bad. I was concerned about the outdoor play area they showed through another window because it was not made for dogs at all. It is simply a fenced area that happened to be there--and the dogs have to go down concrete steps. Great if you have a larger dog. Terrible if you have a mini dachshund--a breed that is not supposed to go down stairs at all. They are supposed to use ramps. I expressed my concern and said that would be a problem unfortunately and the reply is that she could learn to use them. I know that. The point is that medically, long backed low dogs are not supposed to use steps because of the association with IVDD/paralysis. With other choices we liked better, this was not the one for us.

Waggles staff and owner are all amazing , caring and know each dogs likes and dislikes too !!!…read more They are one of only Pet Resorts that would accept my rescue pitty. I had training and she now goes th their enrichment center for more specialized needs and training . My Bella loves going 4 days week . Angel , Kiera, Cynthia , Abby , Crystal , Stephanie and all are wonderful!!!

It gives me no pleasure to write this, but unfortunately this is a horrible company run by…read morehorrible, greedy people. We took our dog here for training, doggy daycare two days a week and boarding when we were out of town. It cost us thousands of dollars. Our pup successfully learned to sit and stay and lay down and all the other things you expect a dog to know. He will do pretty much anything for a treat. Everything was fine for several months. The feedback we received about our admittedly rambunctious dog was routinely positive. They regularly sent pictures and videos of him playing and having fun. Then some of the good, experienced staff left. In hindsight this should have been a big red flag for us. Apparently, most of the new and remaining staff doesn't know how to deal with animals. Suddenly, our dog, which they trained, was not well behaved enough for them. A few days later they called to say he is no longer welcome here. No conversation. No discussion of more training, if that was their actual concern. Nothing constructive to offer at all. They didn't even have the balls to do it in person. Don't waste your time! All they want is your money. They don't give a damn about your pets!

I have had Sarah to the Rescue come to my home to feed my elderly cat twice a day several times…read more I am kept informed of the visits, and I am confident that he is well cared for. Highly recommend.

Omg! I seriously can't believe I'm the first review! Sarah is hands down the best with animals…read more When I heard she was leaving the downtown job to start a pet care business I was so excited. Animals are Sarah's passion. She was caring and conscientious from the first time she came over to meet our 'kids' (Bacon, George, and Qui) pics below! She asked about feeding, walking, sleeping, and overall quirks of our dogs. We rescue older dogs and they come with some special needs but mostly just spoiling. Sarah is so good at spoiling my only fear was our dogs would love her more than they love us. Lol! I can't say that was far from the truth. We are having Sarah again in July/August and I'm at ease booking our tickets because I know I have someone who will care for our dogs as well as we do and that's so nice!

Very very professional and caring for your pets…read more Christopher is the ideal pet caregiver. He's very professional. Goes over paperwork to protect his clients needs. Explains in detail what he is able to do for your pets. He cares and that's all I needed to know and see. His service is the one you need . Thank you again Christopher for caring for our (Baby Dog ). I believe his company is most affordable within close range and always on time.

Chris is simply the best. His communication and knowledge and caring for our animals while we are…read moreaway makes our trips so much less stressful. He treats each of our animals as if they are his own and he cares about them even when he is not sitting for us. Thank you Chris!

Laura is a professional who takes cat sitting seriously and efficiently She was excellent with my 2…read morecats when I was away for 10 days. She really forged a bond with them and the photos she sent showed 2 happy cats enjoying all her attention! After using several different cat sitters over the years I found Laura to be head and shoulders above the others!

Laura is professional and reliable. I would definitely recommend her to friends and family. She…read moregave my cats their meds as instructed.

Such a great place to board your fur-babies. Mark, Abby and the entire team take the best care of…read morethe dogs as if they were their own. We trust them implicitly with both our dogs. Meadows is the standard now. All the good things.

The Meadows Dog House is a home away from home for my 14 year old Wheaten. She has been there for…read moredaycare and was also recently boarded for several days. I never worry when she is with Mark and his caring staff. Gizmo comes home tired and happy! She gets lots of love and attention whether she is there for a day or several. Being an elderly dog, she has lots of medications that need a competent adult to administer when she is boarded. Truly it's a lot of extra work! No problem for the Meadows Dog House! I cannot recommend this facility enough!

What I experienced here was not just poor service--it was outright negligent and deceptive. I was…read morehit with unclear, questionable charges while the staff failed to properly explain what was even happening with my cat. Instead of taking the time to diagnose the issue, they jumped straight to prescribing expensive medication without any real understanding of her condition. Even worse, my concerns were repeatedly dismissed. I brought up specific symptoms, only to be ignored. Basic diagnostic steps--like a simple blood test--weren't even offered, which is both shocking and unacceptable for any veterinary practice. To top it off, they attempted to push an additional treatment that had nothing to do with my cat's actual symptoms an obvious attempt to squeeze out more money rather than provide proper care. I have zero confidence in their judgment or ethics. I would not trust this place with the care of any animal. Do yourself a favor and take your pet somewhere that actually prioritizes their health over profit.

For nearly 17 years Dr Humphrey Roberts has been our vet. Apollo was 10 mos old when we got him…read more The care has been stellar. We have had a very health dog short of a few things. Most recently a tooth abscess but no tumors!! He is thorough. And vets are $$$$$$$ is what it is. All great care. Very considerate techs who are kind and ask the right questions.

Located in a strip mall in a high traffic area with ample parking. The front employees were…read morestanding around chatting, which normally wouldn't bother me except I'd called to ask questions prior to the visit and no one bothered to answered the phone. The smell upon entering was not wet dog but more like sewage, very unpleasant, as I moved towards the wash stations the smell faded The wash station was dirty, hair still in the tub from the previous user Very watery shampoo (no labels to know what you're actually using) I suppose they dilute it so it lathers more quickly, but if I returned I'd bring my own. Water pressure is great, but water temperature never really got warm. The towels are quite raggedy & not absorbent. The blow dry was miserable between all the fur on the unswept floor blowing around, & not having a place to put my pet while drying. $24/per hour is increased from the $20 I was told by another customer but again I tried to call to inquire on pricing & products and got no answer.

My first time at Dirty Dog today with my yellow lab, Daisy…read more We did the self-wash which was $20. They give you a little shower with hose, a blow dryer, shampoo, conditioner, brushes, a towel, and a few treats. For $20 this was perfect. I wish I had taken some pictures, because it was the perfect setup! I walked in without an appointment and got right in. I was in and out in less than 15 minutes. The girls working at DD were friendly and helpful. I'll be back. Highly recommended!