This Pet Shop is poorly run. Staff are not well trained. They say that there staff are all Vet…read moreassistants which is a lie. There staff also judge client's when they walk into the store. If you look like you don't have money to spend they won't serve you or will just completely ignore you. I have watched many people in my local community walk out of this Pet Shop due to its bad service. The staff are also rude speaking to people. Other Pet Shops in the local area would like to see this shop closed for they also are suspect on how they are treating the animals they are selling to the public.

I have always found everyone friendly and helpful and I don't spend much at all - they have a good…read morerange and grain free dog food which is hard to get sometimes - love the DYO hydra bath - I am a shopkeeper by trade and very aware of how I am being served - they have always been great.

Absolutely amazing service!! Our anxious dog was perfectly happy when we picked her up and they did…read morea really amazing job! Everyone kept asking where we had her groomed. So glad that we found this place. Highly recommended!

I like shopping here. This place is massive and has so many variety of products either treats,…read moretoys, oral hygiene product, barf dog food, bedding, crates, etc. I also like it that they allow me to bring my dogs here, which is good, because they love this place. It's also a great place for my dogs to socialise with other dogs too. The staff there are always friendly and eager to help. Whenever I come here, I feel welcomed and appreciated.

Went to best friends pet store at Northland Preston yesterday with the family, was not acknowledged…read moreor greeted, we were looking for about 10mins, tropical fish and plants are overpriced compared to other stores in local area. Poor customer service. Try coburg aquarium as it is a lot better range and cheaper and better quality fish.

This place is a pet lovers dream because they sell everything from dog food to clothing which…read moremakes walking out without having a snoop around very difficult. They're proximity to Edinburgh Gardens is very convenient especially when they become really mucky like mine did one morning. A quick phone call and stroll over to Pet Art solved this and 3 hours later Trevor and Jackie were wonderfully clean and smelling decent again. My pups have been coming here for almost 2 years, in that time I've tried others but I always come back to Pet Art as they have proven to be the best!

Every thing your dog could want, and not want, all under one roof. They have complete grooming…read morefacilities to wash, clip, snip and trim any breed of dog.

Excellent pet shop with supplies galore. The staff were very helpful when I was procuring my…read morechicken coop, and even offered to put it together for me. Easy to reach location and heaps of choice. Come for the friendly staff- it's like a building full of lovely, caring Dads who want to look after you!

THE MOST SENSATIONAL PET GROOMERS! This is the most amazing…read morepet grooming service I have come across. Cally the owner is so wonderful with the animals and my puppy adores her. The dogs aren't caged up when they are waiting to be groomed, they have an open play area where they can socialize, my puppy just loves it and she is so much more sociable with other dogs since going there. That is not all, the quality of the service is a bargain for what you pay. Cally and her colleges do a wonderful job at grooming my puppy and Cally (who used to be a vet nurse) also picked up that my puppy had an ear infection, which I was unable to identify myself, which in the long run has saved me a ton in vet bills as I was able to treat her immediately. I would highly recommend this groomer for any pet.

The first thing that made us suspect these guys are good, is that their 'about us' page on their…read morewebsite includes details of the pets the staff here have at home. It's personable; approachable; human. We'd been using a competing vet on Lygon Street and found them to be less so, and constantly pushing expensive insurance plans whilst giving hypochondriacal diagnoses. So we changed vets and gave Fitzroy Veterinary Clinic a chance. First impressions? It's busy. Busy and efficient. The crowd dispersed after a few minutes but it gave us a chance to see what it's like here when they're under pressure, and it was a relaxed environment. There's a dog side and a cat side to this place, and decorated accordingly. Our own little fur-ball doesn't travel well and gets a bit nervous in new places, but this was as good as we could hope for, given our in-and-out 'check up' we were there for. We were kept waiting for half an hour beyond our allotted time, but I suspect we arrived at the tail-end of a particularly busy period. Before long, we'd completed the forms and were ushered in to see a very friendly, plain-speaking vet who never once attempted to sign us up to an insurance plan, or push anything other than an honest verdict on how little Samson was doing. And he's doing just fine. We left really satisfied with the experience and confident we made the right change.

The team at Fitzroy Vet Clinic are super-nice, always seem to run on time, and give you all the…read moretime you need to ask questions about your pet. We even found a stray kitten there when we were looking to adopt, and they handled everything. There's even a boarding house connected for when we have to go away and leave our beloved cat for a few days. Doesn't get better that this!

I absolutely highly recommend visiting this pet food store! They are cheaper than any other pet…read moreshops i have visited. They always answer any questions I may have and they genuinely care about their customers. Their products are high quality too. I currently buy my dog food, cat food, rabbit pellets/hay here and I also have bought chicken food here in the past.