This place is horrible! My dog went in and came out 5 1/2 hours later! When I brought her home she was scratching at her ears, I lifted one ear to find chunks of dried blood! I quickly rang them asking for an explanation, and the groomer nervously laughed saying she had nipped her there and my dog had yelled at the time! Also saying she didn't see any blood there at the time, which was a complete lie and now makes sense why my dog was there for so long! They were trying to stop the blood! There were no apologies, she had the nerve to say why don't you take her to the vet??? Disgraceful! I was warned not to go there by a man at the park saying his dog had razor burns from them. Never ever again! read more