The first thing that made us suspect these guys are good, is that their 'about us' page on their website includes details of the pets the staff here have at home. It's personable; approachable; human. We'd been using a competing vet on Lygon Street and found them to be less so, and constantly pushing expensive insurance plans whilst giving hypochondriacal diagnoses.
So we changed vets and gave Fitzroy Veterinary Clinic a chance. First impressions? It's busy. Busy and efficient. The crowd dispersed after a few minutes but it gave us a chance to see what it's like here when they're under pressure, and it was a relaxed environment.
There's a dog side and a cat side to this place, and decorated accordingly. Our own little fur-ball doesn't travel well and gets a bit nervous in new places, but this was as good as we could hope for, given our in-and-out 'check up' we were there for. We were kept waiting for half an hour beyond our allotted time, but I suspect we arrived at the tail-end of a particularly busy period.
Before long, we'd completed the forms and were ushered in to see a very friendly, plain-speaking vet who never once attempted to sign us up to an insurance plan, or push anything other than an honest verdict on how little Samson was doing. And he's doing just fine. We left really satisfied with the experience and confident we made the right change. read more