Veuve's favourite spa... Very attentive and friendly service. Always in style with the cut…read more. Either summer look to winter. Occasionally Veuve will comes home with a little bow tie.. Brilliant touch! Thanks for looking after our lil pup!

This vet was recommended to me by a friend after we got our puppy. I have to admit that I'm glad…read morethat I've picked these guys. First of all, it's in a great location, just past Malvern Central Shopping Centre (towards Glen Ferrie Rd) so it's easy to find, and they have their own parking in the back behind their building. You have to be careful to not miss it though because it is an old house with a sign out the front. The reception staff and nurses are very friendly and personable. They absolutely love their job and it shows. I've only met one of the vets but I'm sure both are friendly and know their job well. They also sell lots of good products like dry food, wet food, treats for your pets, toys, leads, collars and pet beds! It's like a mini emporium in there. They are open extended hours to suit the needs of everyone as well! If you're in the market for a vet and this place is in your area definitely have a look!

From the owner: Our experienced staff will ensure that your pets visit is pleasant & up to the best standards…read moreavailable. Let us show you we care.

If this is not the greatest thing to ever happen for me and my pooch! Thor gives this place his…read morelick of approval and everyone with a furry friend needs to go ASAP! The customer service was absolutely sensational, the lady behind the counter explaining everything to us and going through all the different doggy treat options. There is a doggy cafe and a human cafe, order your pooch a doggychino and yourself a latte, head outside to the multiple different sitting options and admire all the other pooches. They have like gated sections for you to sit in and let your four legged friend off the lead while they wait in anticipation for the goods. Thor was treated to a turkey and cranberry doggycake and a doggychino, both which he loved and kept looking at me like mum am I really allowed to keep eating all this!

Unacceptable! It was…read moremy dog's first groom / hair cut. I had mentioned that he didn't like the hair dryer. After he was washed and they started trying to dry him, he started barking. The solution was to yell at him. Following this, he understandably continued to bark and so his face was held firmly so he could be directly yelled out. Then a hand was put into his mouth to try further to stop him barking. Interesting psychology to calm a scared puppy!!! Understandably we left without having his hair cut.

The local pet wash place for Elwoodians. It's a cosy little shop and the baths are in the back. My…read moredog child smells like heaven when she is done here. The staff all think she's pretty awesome and I assure you the feeling is mutual (this could be due to the many treats she gets while she's in for a bath). They have a fun selection of toys which are so tempting, but also ridiculously expensive. Once again, Elwood. Still, it's very convenient and I love to support my local businesses, especially when they do a great job!

I took my Samoyed here for a clip and they gave him a shave, showing pink skin. I was told they…read moreare the same thing, methinks not. Met up with one of the groomers from Whoopsys, Cosi who was shocked at the state of his coat after a few weeks when the hair has only grown back in patches leaving patches still bald. She told me to call and make an appointment and she would fix it up but when I called I spoke to someone who was quite rude, said they had no appointments until the new year and that it was normal for it to grow back like that. I told her I didn't want him shaved again and she said it would be the same so I told her to forget it because in the middle of summer I didn't want his skin exposed as he would burn. Not impressed and I'm sure Cosi won't be told that I had followed up and called.