Mad About Pets has two stores only two shops apart on Ferntree Gully Road. They are open from…read more9-5.30 every single day of the year except for Christmas. (Public holidays they are open from 10-4). One store is dedicated to all things fish, birds and reptiles - including the live animals themselves. Prices here are really good and the animals are well looked after. The fish tanks are clean and the staff are really good at chasing down the exact specimen you want for your new pet. The second store is for kittens, puppies, small animals and grooming needs. They provide a grooming service here but I have never utilized that. While meandering around their pet toys you can hear the sound of puppies playing and kittens purring - nothing like the kind of pet store where the animals are asleep in tiny boxes. The staff are happy to let you have a hold or a play with the animals. In terms of pet accessories these guys have everything. Albeit groovy dog collars, piles of pet food, mirrors for your birdcage or all manner of fish tanks - you are bound to find it here. They even have a Do It Yourself coin operated dog wash in their store which is always a lot of splashy fun - depending on how well behaved your dog is. Lucky for owners of escape artists it has a reasonably tall gate that prevents your dog from jumping out. I recommend keeping the lead on just in case. This is a really great store for pet lovers and staff turnaround here is pretty slow so if you are a regular you will be greeted by name. Highly recommend this one.

I always find everything I need for my dog in here and have always had excellent service from the…read morestaff here. They love pets and it shows. I've used the dog bath at the back of the store a few times and it's really handy. The store has an excellent selection of dry foods and refrigerated meats plus loads of dog treats. Watch your dog if you're walking around the store with them - a little tempting! I've had to purchase a couple of treats unintentionally. I don't really go to the other part of the store with the birds and fish. I like that they now have pet adoption, which I think they have had for a while but I only noticed a few months ago.

This place opened only recently and safe to say our dog hates it but we love it. It has a DIY dog…read morewash station, which has been a godsend for us. Our dog is a big boxer and trying to wash him at home is super difficult. He either jumps out of the bath or runs away from the hose in the backyard, either way it is a total pain in the you-know-where. The Happy Pet Company has a bath with nice high sides and plenty of washing settings in the hose. It is operated with coins so make sure to bring plenty of gold. It generally costs us around $8 to give him a thorough scrubbing and about $5 for a lazy wash. The shop itself also sells dog treats, dog food, toys and bedding. They offer dog washing and grooming as well but this is a little expensive for my budget. Be careful if you come here with a big dog as there are often dogs all over the place. Our dog loves 'socialising' with other dogs but sadly others don't like being pinned to the floor with a big paw. For this reason I always go early in the morning to avoid the crowds.

This place is just great. I found on each occasion I've been the staff to be highly knowledgeable…read moreand helpful. They keep a record of what food you buy your dog and because of their advice his skin condition has completely vanished, his coat is shinier and he is just a happier little dude. I'm so happy they were able to help in a natural way :-) I found the prices to be competitive and fair also with a great range of natural treats. Plus they don't get upset when your dog pees on the floor... thanks guys!

A fantastic array of pet products crammed into every nook and cranny from floor to ceiling. There…read moreis more out on the footpath, prices seem competitive and service is top notch. They have been here a lot of years serving Boronia and there is a good reason for that. Good old fashioned levels of service. Shop here and enjoy the experience.

From the owner: Pamper your friend with our huge range of pet accessories, toys, beds, high quality pet foods and…read morehealthy treats.

A mega pet store stocking dogs, cats, birds, and all kids of weird and wonderful reptiles, Fish &…read moreFeather is a great place to go if in the market for a new pet. The y also stock food, treats and essentials for your pet, and the staff are always happy to help out with any questions you may have. One thing I love here is the giant Maccaw that sits near the bird section. He is massive, and I am tempted every time to buy him and take him home. That is until he lets out his huge squawk, and I realize that I do want to be on good terms with my neighbours.

Fish & Feather is a pet store on Colchester Road bordering Kilsyth and Bayswater North. We've been…read morein a couple times, and while the staff is friendly and they stock a huge amount of pet supplies, I wonder if it's too much. The last time we were in, there were two really sad looking labrador puppies for sale and their enclosure looked like it hadn't been cleaned in a while. They also had four manx DSH kittens in an enclosure right next to the puppies and the kittens too were trying to deal with a cramped, filthy space. It was a warm day and there was no air conditioning for the animals. We bought a cat carrier from them a few months ago and the cage itself was covered in a thick layer of dust that they didn't even offer to clean. I had to clean it before putting our cat in it for her vet trip. Most the birds in their massive enclosure look extremely distressed and some were plucking their feathers out. I'm not happy that they're outright selling dog and cat breeds, combined with their lack of cleanliness and state of the animals they have on display. I don't care to support shops who practice business in these conditions. The only saving grace is their stock is massive and their staff are friendly enough.

Claws'N'Paws is such a great little pet shop, I hardly know where to begin…read more We went in one day to browse, buy some litter and food, and spotted an adult male for adoption by Animal Aid. What I love about this pet shop, is after a nice chat with the manager, we learned he refuses to display kittens or backyard breeder cats "for sale" and rather, helps Animal Aid with adult cat rescue adoptees that need forever homes. After meeting with little Dante, we adopted him and he has been the sweetest cat. They welcome dogs on leashes into their stores, cater to dogs, cats, birds and fish. They offer grooming and classes. They also offer some really good loyalty rewards for repeat business and you can tell they're passionate about pets and pet care. They have several business and pet industry awards and it shows. Another chain pet store has opened up across the street, so I hope that doesn't hurt Claws'N'Paws' business. If you're in the area, please go visit them!

From the owner: We are proudly an independently owned and operated family business in Montrose. Our aim is to…read moreprovide excellent customer service and pet knowledge for every customer and their pets. As a pet specialty retailer we offer an extensive range of products, a wealth of knowledge and fantastic pricing. We have over 2000 lines of quality pet products, accessories and food in store. If we do not have the product in store we are more than happy to research the products availability and cost for you. As a proud member of the Just for Pets buying group, you can be assured that we can bring you more savings through every day low prices and fantastic specials.

This would have to be one of the friendliest and most customer service-oriented pet store I have…read moreever shopped at. Not only that, the staff seem to know their stuff when it comes to asking questions about products, and often they have a personal anecdote and recommendation about what they do for their own pets. I've got a decent number of pets - two Bengal cats, a fairly young puppy, and a turtle named Neil. As you would imagine, I spend a bit of cash when it comes to looking after them all. Since Petstock opened in Vermont South, they've saved me a small fortune - as much as 25% on some items, and that's not on sale either. And thanks to them, Neil gets a steady stream of feeder fish instead of (or sometimes in addition to) those horrible frozen fish pellets. Neil likes the fish so much that he's adopted two of them, and one of those is now nearly big enough to need his own tank. If you're a breeder of domestic pets (my wife and I used to breed Bengals), they stock super large bags (like 15-25kg) of cat and dog food, and if they don't have it, they're happy to order it in. They also offer services like puppy school, and they have a good rewards program for loyal customers.

I'm a regular here. The prices are really low, there is a lot a variety and the people here are…read morereally quite nice. Since I've had a puppy, I've been buying her food at this shop and it's all been a bit of an adventure. See, she's a fussy little bitch. It has taken about five different types of dry dog food before she's found one that she likes. That would normally be a massively expensive exercise, considering I'm buying the good stuff. But Petstock Vermont South has been extremely helpful. All I need to do is return the opened package and they'll exchange it without cost to me (except when there's a price differential). They'e made me quite a fan. That is customer service.