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    Petspa

    3.1 (24 reviews)
    Open 8:00 am - 5:00 pm

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    Services - Petspa

    Dog daycare

    Dog walking

    Bath and groom only

    5 More Services

    Pet boarding

    Full grooming

    Pet haircut

    Pet sitting

    Off-site pet sitting

    Petspa Photos

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    Recommended Reviews - Petspa

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
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    6 months ago

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    3 years ago

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    1 year ago

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    4 years ago

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    4 years ago

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    5 years ago

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    8 years ago

    Helpful 1
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    12 years ago

    Helpful 3
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    5 years ago

    Helpful 1
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    8 years ago

    Great service and like a real spa! Has exercise area for pets that are boarded and very personalized care.

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    16 years ago

    Helpful 3
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    11 years ago

    Helpful 2
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    11 years ago

    Very expensive dog grooming services, had two fees added to the regular grooming charge... End up paying double what Petsmart charges

    Helpful 2
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    11 years ago

    Helpful 2
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    10 years ago

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    10 years ago

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    8 years ago

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    10 years ago

    Business owner information

    Photo of Juan L.

    Juan L.

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    11 years ago

    Helpful 1
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    11 years ago

    Helpful 1
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    10 years ago

    This place is great and they treat my dog like family. Jenny is the very best always so nice snd helpful and patient!!

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    7 years ago

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    10 years ago

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    12 years ago

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    Ask the Community - Petspa

    Review Highlights - Petspa

    Since Fiona was a puppy she has felt at home in Petspa in Juan, Brett, and the staff at Petspa's care.

    Mentioned in 3 reviews

    Read more highlights

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    Somi Pet Resort - My pup lovin the pools at Somi , he is cared for in so many ways and I'm so happy he loves it there and all the people

    Somi Pet Resort

    (59 reviews)

    WARNING: Unsafe for Pets - Avoid SOMI Pet Resort at All Costs!…read more I never thought I'd have to write a review like this. We've boarded our beloved family dog at SOMI Pet Resort many times--and we've always tipped generously ($20+) and trusted them with our furry family member. But this time, they broke our trust in the most heartbreaking way. After returning from a week-long vacation, we were overjoyed to reunite with our pup--until they suddenly TOOK HIM BACK from us! Why? They claimed our card payment was declined... despite the $880 charge clearly showing as processed on our phone (+ 15% TIP). They refused to even look at the confirmation and offered zero options or courtesy before heartlessly whisking our dog away to a kennel like a piece of luggage. This was not just poor customer service--this was cruel and unethical. No effort to resolve the issue. No request for another form of payment. No humanity. Just swoosh--your dog is ours until THEY prove you paid. Key point here is the THEY have to prove that you paid - not YOU need to prove. Never again. This isn't just bad service--it's inhumane treatment of both animals and customers. Shameful policies No communication Hostile front desk Emotionally traumatic DO NOT leave your pet here. #SOMIPetResort #PetBoardingFail #PetParentsBeware #CoralGablesPets #BadService #PetLovers #AnimalCruelty #NeverAgain #UnethicalBusiness #MiamiDogOwners #PetSafetyMatters #SlimyPetResort #PawsOffSOMI #PetCareNightmare

    Took our dog away from us and held him hostage for payment - beware of this establishment…read more We've been taking our dog here for years. We always tip generously. Went to pick puppy up this weekend after a week-long stay. $880 plus a $125 tip. Super expensive, but we always thought it was money well spent because our dog is like a child to us. Anyway, card gets processed by bank but shows declined at resort. Weird, but I can see why as it was almost $1k. Long story short, as soon as the card gets declined they take my dog and lock him up in a secret room where I can't see him. I'm like, where did he go? Instant response was you can't have the dog until payment goes through. This despite paying thousands of dollars in fees and tips over the past several years. We were instantly treated as degenerates. Did not matter that my bank showed it processed on my phone. I mean, I don't carry $1k in cash on me, so it felt like they were going to keep the dog until I could find the cash. They could not care less. 100% about the money and absolutely no bedside manner. Was very hurtful seeing my dog taken away from me. We loved this place. So sad we got treated this way. To address response by "Sam": 1. One (not multiple) card attempt was declined. My bank now shows that I paid your company twice. We have not been refunded for overpayment. 2. Our dog was removed from my possession for one reason - to secure payment. It was a snap reaction by your staff to the card being declined. 3. Manager did not attempt resolution - he just explained it was your policy to keep the dog. That's not a resolution, that is heavy-handed business. 4. A manager called us once and, like a judge, said he would need to hear both sides to determine who was at fault. Since then he sent a text admitting SOMI was at fault. Please do not try to sugarcoat this - you did wrong and need to own it.

    Petspa - pet_sitting - Updated May 2026

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