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PetSmart

2.8 (151 reviews)
Closed 9:00 am - 9:00 pm

Services - PetSmart

Bath and groom only

Full grooming

Pet haircut

1 More Service

Private dog training

PetSmart Photos

From this Business

Recommended Reviews - PetSmart

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Reviews With Photos

Dog training area
D. Scott D.

Excellent customer service on a return. Shannon is one of the managers and she's a rock star. They had to bring her from the back since due to the dollar amount of my item. Absolutely no problem (I did have my receipt). Thanks, Shannon!!

Angela in grooming always does a great job! Aussie grooming is no joke! They look and feel amazing!

Severely injured from their negligence!!

My dog Sammy was severely injured in their care while having a bath. To the point that his nail was ripped off, and bleeding profusely, they had to transport him to his vet for an emergency visit. This happened about 4 weeks ago. They covered his emergency vet services, but they haven't called me to even follow up on his care. Never again! They are very negligent and dangerous for pets.

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4 months ago

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3 days ago

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4 months ago

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2 years ago

Helpful 5
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3 months ago

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9 months ago

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11 months ago

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6 months ago

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5 months ago

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3 years ago

Helpful 13
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2 years ago

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8 months ago

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1 year ago

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11 months ago

Many pet food choices to choose from, and more options for pets accessories. Biggest pet store I've been.

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2 years ago

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11 months ago

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2 years ago

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8 years ago

Helpful 9
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2 years ago

Helpful 2
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2 years ago

Don't let Aurora cut your pet's hair. She is rude and unprofessional. She cut my pet's skin multiple times.

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4 years ago

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2 years ago

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5 years ago

Helpful 3
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4 years ago

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4 years ago

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3 years ago

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4 years ago

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3 years ago

Helpful 1
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6 years ago

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2 years ago

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3 years ago

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6 years ago

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10 years ago

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6 years ago

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4 years ago

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7 years ago

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4 years ago

There #1 Selling item is OUT OF STOCK!! if you are looking for your favorite brand don't waste your time...

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4 years ago

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5 years ago

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6 years ago

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Page 1 of 4

Ask the Community - PetSmart

Review Highlights - PetSmart

If it wasn't for me finding a hidden gem in Jake I wouldn't go to this location again.

Mentioned in 4 reviews

Read more highlights

Swaggs - mabel has her bandana and hazel is a pitski

Swaggs

(112 reviews)

I brought my 55 lb American Bully, Jimmy, to Roberto for a bath and nail trim and I swear he walked…read moreout like he was auditioning for a dog shampoo commercial. He has never been this clean in his entire life. His coat is shiny, soft, and smells so good that I immediately buried my face in it like a crazy dog mom. The nails are trimmed and rounded perfectly. No sharp edges, no quicking, nothing. Just little bully toes looking red carpet ready. I mentioned Jimmy's hyperkeratosis on his back paws only so that Roberto would not be surprised by it. I was not expecting anything extra. Roberto took one look, handled it gently, and helped his paws without hesitation. It was like getting surprise VIP treatment and I did not even know I was in the VIP section. And now we need to talk about the ears. Every other groomer has told me they cleaned them and then I would look and think, okay but where. Roberto cleaned his ears for real. They are spotless. They look like brand new ears. I almost cried. Jimmy walked out happy, relaxed, and feeling like the handsome bully prince he is. I am obsessed. Roberto is a gem and we will absolutely be back. Highly recommend.

Both times that I tried Swaggs, I was greeted and talked to somewhat rudely by one of the groomers…read more I let that go and went back a second time, only to be received rudely again. The feedback was that my 8 month old puppy moved her head while trying to cut her face. She's a puppy. Also, was recommended a shitzu cut when I have a Lhasa apso. Overall, I did not feel appreciated and paid $100 for lousy customer service where I really did not welcome in their establishment. Which is crazy, because I have a really sweet dog that loves everyone and everyone loves back. It was just so weird. Still searching for a good fit for a groomer. I know there is competition in the area and other grooming businesses that are aware that customer service and client relationships are how you build a strong following and enjoy successful longevity as a business owner.

PetSmart - petstore - Updated May 2026

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