I have never had such a hard time trying to purchase fish. I took my daughter to go get her first fish tank, knowing all too well that I will need to clean it out, previously being a fish enthusiast I've had my experience. So I go get all the things I need, with the reps asking me a few times if there was anything I need. Each time, due to letting my daughter have her pick in something's, I said no. It's not a problem that it was an interruption of daddy & daughter time, they just want to help. Finally I'm at the point where I'm about to ask for help in what I may be needing and for fish. I go up to the rep that's been trying to assist me and state, this will be my daughter's first fish tank. Completely interrupting me she says, then you will want a beta. Knowing that betas can be aggressive and I wouldn't let my daughter touch one, or cichlids, I said oh we already decided we would get Tetras. About to ask what I am missing, the interruption happens again, well you don't have a filter so you should get a beta. I said, I have no problem getting a filter and actually I was about to ask you what I am missing because we would like a couple tetra and a small Chinese algae eater. In a commanding voice, like I'm a 5 year old, she's say no, you need to let the water sit with after conditioning the water for two weeks. I said in my experience I've used distilled water to minimize this issue. She seemed frustrated, said it doesn't take out the minerals and replace vitamins, and just said you can buy a beta and wait out the 2 weeks. Sorry PetSmart, usually I'm all for you guys but never have I been treat so disrespectfully in front of my daughter. If this is the standard of your employees, it seems this is no longer a family friendly place and you will be treated as if you are ignorant. I will be taking my business elsewhere, maybe a small mom and pop shop or Petco if they are still around. read more