They lack Customer service in every way and they are rude! I called to cancel a reservation and…read morewas told due to it being a holiday weekend I would not get a refund.. Absolute BS.. anyway I was unaware of that and the rude person said she would refund my money but I was not welcomed back. My dog has stayed there many times before.. even when it was called Lazy Dog and even though they have never been extremely great with my dog.. i still took him there because it was close to where I needed be.. I even tipped them!! Well we won't miss that place nor will I recommend it to anyone!!

Did a great job. My dog and I are happy! Great service and especially helpful in setting up our…read morevisit. My dog returned home happy.

We love Matan Dog Training. Our 10 month old Bernadoodle was nipping and biting us when he thought…read morehe was playing. We needed help and structure. After a 3-week bootcamp with the Matan team, he is a completely different dog. We are so happy we found them! We also used them to groom Barkley at the end of his boot camp stay, they did a great job!! He was super clean and fluffy!

Absolutely a great and super trustworthy training and boarding facility. We have been taking our…read morepups there for years. Love them and more importantly I trust them.

Amanda is the best! She has been working with me for my girl, Yaretzi, a 1 year German Shepherd and…read moreAmerican Staffordshire mix that I found at the Shelter in Camarillo. Amanda has been wonderful in coming up with a bespoke plan based on my needs and more importantly the needs of Yaretzi. I have been very satisfied with all aspects of the training from the communication through to the post session follow-ups. We have completed 8 sessions and I plan on doing additional sessions in the future to see how much more we can do together!

Amanda has been helping us with our dog's on-leash reactivity. We had previously been to a group…read moretraining place nearby, but saw only minor results, and they weren't able to give us much individual attention. Amanda has been positive, patient, and kind throughout the whole process. She is always available to support us with any questions we have, and we have been seeing some great progress with our boy. We have been getting comments from friends and family about how much calmer he has been lately, and it has been a relief to know that he can learn and improve. I would definitely recommend ARF to anyone who is struggling with their dog and not sure where to start.

Lisa is amazing in every way! She will love your dog like it's her own! Best pet sitter and you…read morewill get lots of pics and updates about your fur baby while you are gone. We had a nightmare of an experience with another boarding facility and sadly our dog didn't survive, so understandably we have been hesitant to every trust anyone again with our other pets but Lisa would never neglect a doggy or leave them outside all night. She's truly an angel and we recommend her to everyone. You can't go wrong with Newbury Bark, just be sure to book early because they fill up quickly.

Lisa and Anton are wonderful. My puppy Finley just got his vaccinations completed and was in doggy…read moreday care for the first time with Newbury Bark. We had a meet and greet the week prior to ensure he'd get along with the other animals. Yesterday we picked him up from Lisa and Anton after a full day of care. We had received numerous pictures, videos, and updates to put our minds at ease. He was so relaxed and happy. They were so affectionate to him and the other dogs. I'm so grateful to have found them through their excellent reviews. I will be using Newbury Bark for all my doggy daycare and boarding needs.

4 1/2 month-old Lenny is now our second dog to start his puppy training at Zoom Room Culver City !…read more Loves to be there and is learning fast !!! We first discovered ZoomRoom in 2019 when Zoe was a puppy and she happily went through several training courses ! Great staff ! Highly recommend to dog parents !!

Unfortunately, the current Zoom Room ownership is atrocious and I would strongly suggest finding…read moreanother place to train your dog. I had been going to Zoom Room for over 2 years and had experienced some different trainers, some of whom were good, some bad. Finally, there was some consistency with an excellent trainer, Cari, and so I purchased an annual membership. Over the past year I had worked with Cari, who was fantastic. She had an amazing talent for knowing what you and your dog could handle and needed and she prioritized safety and the overall experience. Unfortunately, Cari left recently, and I have to imagine the owner had something to do with it, as clearly this location is horrendously mismanaged. There was a period of time where there were no classes available, and we were never told why. Then randomly they announced "new management" and brought in a trainer who had been shadowing Cari for just a few weeks as the new Manager and solo trainer. I had briefly worked with this trainer and I was not very impressed with his training skills. I did not feel like I would be making progress with my dog any more at this location, so I contacted the owner Diego asking for a partial refund. He talked disrespectfully about his previous employees, ranted about me not giving people a try, and raised his voice, berating me about "what if you signed up for a membership at a yoga studio and your favorite instructor left" among other things. During this rant he also shared that the trainers they get are untrained and uncertified and they go through some basic training before coming on board which does NOT inspire confidence in the future of this location. I have NEVER been spoken to in such a disrespectful, aggressive way as a customer. This franchise is clearly not well run. While they might find gems of trainers like Cari from time to time, you might also get stuck with untrained people.. or possibly even NO instructors. As another review mentions, consistency in trainer is absolutely critical to progress with your dog, and while I understand there is some employee turnover expected over time, this location has experienced too much turnover to be acceptable. I truly did love my experience with Zoom Room while Cari was there but now I highly recommend you save your money. It's not worth spending that much money to potentially have to keep working with different, random, possibly untrained employees and be talked down to by the franchise owner who really needs to hone his business and customer service skills.

We highly recommend K9 University for dog training, or any help needed with your dog! Charlie and…read moreHudson are very knowledgeable, patient, positive and thorough in all aspects of dog training!! They follow up as necessary after trainings, and make sure we understand each lesson. Every training is interactive and they make sure we are comfortable with what is being worked on.

There's no one I would trust more with my dog. Every single trainer at K9 University is incredible…read more My dog is very anxious and cautious, especially with people. We worked with Charlie and Hudson when she was first a puppy and learned a lot of basics, we returned to help create a system where our dog has an expectation of what happens when people come over, so she doesn't have to feel so anxious all the time. K9 University helps train us for our dog, and honestly helped me understand her so much better. We are leaving for an extended period of time and I was so nervous about what to do with our dog, but then I found out that K9 University ALSO does board and train! This eased my mind so so much. I couldn't think of anyone better or more skilled to watch and train our dog while we are away. I can't wait to see her updates and just know that she will be mentally and physically occupied in a productive manner! We love k9 University!!!! Will always come back and will always sing the praises of this great group of people.

Genie is an exceptional human, in addition to being a fantastic dog trainer!…read moreShe has greatly improved my life, with my sometimes challenging dog. Her kindness, and philosophy of using only positive reinforcement, is exactly what I had hoped for. My dog is very special and important to me, and Genie treats her with great compassion and care. I have learned so much from Genie. She is a pleasure to be around, she has great integrity, and she is fun to be with. I consider meeting Genie, a great blessing in my life, and I would highly recommend her as a dog trainer. Genie is a generous, professional, trustworthy, caring, talented person! Thank you, Genie!

We cannot recommend Genie enough!! Our 8 month old Maisy was eager to learn but we her parents…read moredidn't have the right tools....until the Dog Genie!!! She makes it fun and informative with easy steps to tackle before going forward. We are so much more equipped to handle and train her. Thank you for giving us the tools!!

We enjoyed two levels of basic manners group classes. We learned a lot! Sit, stay, come, leave…read moreit, drop it, loose leash walking. :)

We moved to Ventura from a house with a yard to a condo without one, and our French Bulldog,…read moreLorenzo, really struggled with the transition. He started acting out on walks, clearly stressed and unhappy--and that took a toll on all of us. It even made it hard to enjoy our new surroundings. Then we had a training session with Veronique, and everything changed. Lorenzo opened up in a way we hadn't seen before. He's now so much better on his walks, more relaxed, and noticeably happier overall. We were given clear, practical tools to help him succeed--not just on walks, but in his interactions with other dogs too. This training truly helped lift the emotional weight Lorenzo had been carrying and made a huge difference for our family. We're so grateful. I absolutely recommend this service to anyone who wants to better understand and support their dog.

We've only had two visits with Michael so far, and the difference in my dog is absolutely…read moreincredible. My boxer was anxious and very reactive, but now he's noticeably calmer and much less reactive. It honestly feels like we have a new dog. Michael is truly the best. He's patient, knowledgeable, and always happy to walk us through any situation or question that comes up. You can tell he genuinely cares about both the dogs and their owners. I can't thank Michael enough! He's made a huge impact on our lives and completely changed the future for my dog. I'm so excited to see the progress we continue to make!

I want to start by saying the trainer we had Michael is a kind and responsive person. You can tell…read morehe really cares about dogs and takes his work seriously, which I truly respect! We spent over $1,000 hoping to improve our dogs' reactivity issues. We followed the homework that was given to us, stayed consistent, and while there was some minor progress, we eventually hit a wall. The BAH method is the foundation of their training approach, and while it might work for others, it just didn't lead to the results we needed unfortunately. What made it more disappointing for us is that even though the company offers lifetime support, it didn't feel like there was anything drastically new or helpful to move us forward after a certain point. Again, I commend for the trainer for trying his best and truly caring, but we hit a wall. We were basically told we were doing everything right, but the problem still wasn't getting better. This review isn't meant to discredit the trainer or the business. I'm sure he's helped many other clients successfully. Unfortunately, in our case, it didn't live up to expectations given the cost and the goals we had. Sidenote: I'm not looking for a debate or follow-up--just sharing my personal experience in case it helps someone else make an informed decision.

Well, I brought another very large puppy, Gumbo to be trained while I was recovering from back…read moresurgery. I was so worried that this 80 pound rambunctious dog would trip me on the stairs, jump on me and make my recovery impossible. Now he sits at the bottom of the stairs and waits for me to go up. He sits to be petted and has mellowed out tremendously. Five years ago, Linda trained Max after another surgery I love that she stays in touch with you daily and works on the specific things you are concerned about. She is very clear about how it is an ongoing process and she is there for you if you need continual help after the board and train. Definitely worth the expense. Our house is much calmer now!

What a great experience we had with Linda and her team at be free. Boarded and trained my Roque…read more(Rocky) boy. He's another pup. Just as energetic but more controlled. I highly recommend.