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    PetSmart

    3.0 (70 reviews)
    Open 9:00 am - 9:00 pm
    Updated a few days ago

    Services - PetSmart

    Bath and groom only

    Pet boarding

    Full grooming

    1 More Service

    Pet haircut

    PetSmart Photos

    From this Business

    Recommended Reviews - PetSmart

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    Reviews With Photos

    Pet smart grooming appointment
    Gregory C.

    I bring my Bambina here for her grooming appointments and to get her toys and treats. We have always had a positive experience at this PetSmart location and it is convenient to the Cumberland area. While picking up Bambina from grooming today, I got to meet Dr. Hodges from the show Critter Fixers. He and Dr. Ferguson have established a new veterinary practice in the Atlanta metro area. What a nice surprise and great blessing for our community. I'd recommend checking them out on Saturday June 17 for a warm welcome. This PetSmart is always clean and folks here are very professional. Plan to stop by and visit with your little critter.

    Kam M.

    I take Max to this Pet Smart to be groomed, occasional and daycare. When he goes for grooming Alexis or Topaz usually takes care of him. They are both very patient with him and he looks forward to his monthly grooming visits. Max usually gets a bath & brush with furminator because he tends to shed. I always add the top dog plus to ensure he gets his teeth cleaned and nails grinded. Max is never anxious, always looks and smells good when he's returned. I also occasionally bring Max to this location for daycare so he can socialize with other dogs and he loves it. Everyone there knows Max and tells me how sweet he always is to the other pups. I have also used the boarding for 2 days when I went out of town for work. On my 1st night gone Max was whining and they gave him a bear and a blanket and he was fine for the rest of his stay. Max still has the bear and it's his favorite toy. Thanks pet smart for taking care of my pup

    AFTER  Looking like an 80 yr old man.
    Mikala M.

    set my 4 month old maltipoos first haircut here because he started looking homeless. i called & made his appointment for saturday, 10/5 and they put me with Jade. When we arrived to his appointment, on time, Jade complained about how behind she was, & how she got in at 7:30 that morning and is supposed to get off on time at 3:30. (Mind you, it's 1:30). My puppy also had a couple of knots from his hair pattern change, so when she noticed that, she says "well there's a detangling fee and that'll take me an extra 30 mins".... Okay AND???? I'll pay it as long as his haircut looks okay??? When i left, i did some shopping in the area but called the grooming salon to let them know that he can go to anybody else because it's not like he's a regular (his first cut) so he can go to anybody, since it'll inconvenience Jade. When i picked my puppy up, he looked like an 80 year old man.. I have NEVER been so speechless in my life. She insisted that a puppy trim only included his eyes, private parts and paws. His "forehead" area was so botched, i was scared to even bring him back. I called and complained to Nicole, & told her that i didn't want Jade to cut him again because of her attitude and clearly her work, she assured me how they wanted to fix the problem on Monday (10/7) So boom, Monday morning I call and the Grooming manager LJ is out for the week, so i speak to a store lead named Heather. Heather assured me we could settle the problem, but had to let me know if he could even get fixed today because somebody had just called out. (i get it, things happen, but at this point, thats not my concern... my concern is getting my puppy fixed or getting a refund). She calls me back and said he can come at 11:30. We arrived at 11:30. I ask to see heather as soon as we get there and she walks back with me to the grooming salon, & there Jade is. Jade noticed she had just cut my puppy, & asked what was wrong. His forehead looked like he had a mullet, he had a total of 5 LOCKS that weren't detangled, (when i paid an extra detangling fee), and there was nothing cut on his body nor his face. (Explaining all of this in front of Heather). Jade takes him back, & says she told me "the puppy cuts are difficult because you can't trim their hair too much because the curl patterns change. Cool. But why BUTCHER him???? Jade also says cutting the snout and more so on the neck (mullet part) ARENT included, but does it once Heather is there with us.. Needless to say, he looked better (barely) than what we left with the first time, but not once was i offered anything for the inconvenience of my schedule. would i be bringing my puppy back, absolutely NOT. Complete waste of $50.

    "Jeff", the Smyrna store manager. He is the nicest guy ever! Tell him the Kat sent you!
    Kat R.

    I went into my local PetSmart because I needed some leash pulling advice. A man stocking shelves reached out to help me. "Jeff" took time to discuss choke callers versus harness options. He told me about the success he had with his dog on a harness collar. He showed me how to put it on and where to buckle the leash. He even adjusted it for me from the picture I showed him of my cardigan corgi. He was so nice! He assured me if it didn't work out I could return it. He thanked me for showing him a pic of my dogs. I was raving about him to the cashier and she mentioned he is the store manager! He even ran out after me to help me load the 30 pound bag of dog food in my truck. This is all before I told him I was going to "Yelp" him out. I highly recommend this retail location in Smyrna. PS? They matched the lower price I found online for the dog food!

    Parts I received to put a pet carrier together. I highly doubt the manufacture did this and yet Pet smart sold it to me as if it were new.
    Lauren P.

    Purchased a pet carrier on the day of my cats vet appointment but when I got home that's when I figured out this was a returned item and most of the parts were missing but the ones I got were crammed in a zip lock bag. I made it work for that vet appointment but I did take it back. After parking and getting out I was hit with this over whelming smell of urine. As I got closer to the store the smell got stronger. While in the store there were two younger guys, one with a pit bull and one with a lab. I was horrified to see the pit barking and lunging at a small child and her mother who were 3 rows away not even bothering the dog. After the mom frantically escorted the child down a random aisle the employees finally took notice and casually walked toward the man with the vicious dog. Between purchasing a returned item with missing parts and employees that couldn't give a crap less I absolutely felt like I was in WALMART!

    I brought my dog here twice- happy And healthy on drop off. The first time he Left with a red watery eye that required medication. I assumed it was a fluke- took him back a month later. He didn't want to go in, but he can be clingy. He left again with a bloodshot, extremely Irritated eye. He's never had this issue apart from this petsmart. The girl tried to suggest he was we like this on drop off. Would not recommend to anyone that loves their pups. If your dog doesn't want to go with someone, be a better Mom than me and listen.

    Barbie after her grooming
    LaShonda H.

    I must admit. I was very skeptical after hearing many horror stories about the prices and hack jobs. But the groomer I usually go to is too far away now so I gave this place a try. On the phone when I called the employee wasn't the friendliest. I thought maybe she is having a bad day. When I brought her into the store, more of the same enthusiasm. Very lackluster. Shockingly so in a pet store in my mind. The groomer arrived and he made everything better! He was kind, patient, answered all of my endless questions, and assured me he would take good care of my baby girl. I dropped her off at 10:30 or so and she was ready at 3:20pm. I know that sounds like a long time but it was a busy Saturday and he did let me know to expect 3-4 hour wait time. You can't really see inside the grooming area unless you walk into the actual salon. Which was a disappointment since I would have liked to see the process. When I picked her up I was very pleased! I ended up purchasing the bath and haircut package which was $43, deep conditioner $7, and a stencil $4. Not a bad price! He cut her hair exactly the way I wanted and really went the extra mile. I wish you could leave tips on your receipt! Deangelo was awesome and we'll see him again!

    Look at those pretty nails!
    Lynette R.

    Petsmart hooked my Coco Up!!!!! I came in for the Pawpedicure and was pleased.how quickly it took. There was another dog ahead of me but by the time I made a return and had a dog tag engraved, it was Coco's turn. The groomer handled her with care and was gentle when Coco became fidgety. After selecting a bandana, Coco was about to go when the groomer suggested hair bows and nail painting. My big girl looks so pretty! It was was a very nice gesture to hook Coco up like that.

    Inside
    Bob J.

    Very nice PetSmart! They do grooming, and have all kind of pets for adoption. They have all the supplies you can possibly need as a pet owner. And the great thing is; you can bring your dogs and cats to shop with you!

    DiQuan R.

    Believe i had a seizure Friday 08/17/18 i was there with my dog and woke up in the back of an ambulance. When they walked me back in every staff member that worked that day greeted me at the door asking was i okay. They even had my dog in daycare for free and gave me another free day whenever i needed it. I wasn't expecting to pass out but the petsmart family here is really caring and i haven't stopped thinking about how they treated me. Even signed me a card. I highly recommend this pet store i can't thank them enough

    Andrea at Cumberland / Smyrna location and Gladys at Barrett Parkway / Kennesaw location are the best!!!

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    18 days ago

    The services are all amazing I've never had any issues. They are always fully stocked and very helpful at this location!

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    1 year ago

    this place is such a amazing store to take your pet to the vet ! they treat them very carefully and its just excellent !!

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    6 years ago

    Great variety of food & toys and very attentive workers! Jeff was extremely helpful & knowledgeable. He deserves a raise asap!

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    Ask the Community - PetSmart

    Review Highlights - PetSmart

    We will definitely be back to have Kayla take care of him for grooming from now on.

    Mentioned in 3 reviews

    Read more highlights

    Hounds Town - Atlanta - Smyrna - 4th of July

    Hounds Town - Atlanta - Smyrna

    (4 reviews)

    I had a 10 out of 10 experience. The facility was clean, the staff were friendly & professional,…read moreand I love all the fun themed days!!

    BEWARE of boarding your pets! Unsanitary conditions!! Positive reviews are owners friends. He's…read moreon FB asking his friends to give positive reviews to counteract the "fake" reviews (https://www.facebook.com/share/v/1L1mjFs2g5/ ) We had our reservations when we toured the facility. The dogs DO NOT GO OUTSIDE. They play and POTTY inside all day. We were concerned, but were reassured they pick up immediately and are always cleaning. We should have listen to our guts. We boarded our dogs for 1 week while away. They were both healthy. When we picked them up, one dog's eyes were runny. By that evening, they were so puffy he could barely see. Took him to the vet and got some eye cream for an infection, as well as irritated skin around his paws. After a couple of days, he began to have this deep hacking cough. Back to the vet! As it turns out he also caught a respiratory infection while there. And yes, the other dog began to show symptoms not too long after for the eye infection and the respiratory infection. Luckily we caught his quickly and he is not suffering as much as the other dog. It's been over a month (and approx. $2000 in vet bills) and we are still dealing with it. Another thing that has happened is the pooping inside did not immediately go away and we had issues with that as well as poop eating (coprophagia), something they have NEVER EVER done. That has been extremely hard to break. I would STRONGLY ADVISE AGAINST sending your pet to this facility. UPDATE: the owner is not telling the truth. Our puppies were there the week of March 7 through the 14th. How dare you come on here and try to say that we were never there. Shame on you! He's in the video you posted while he was there! I also included the video with my other dog as well.

    Barking Hound Village Marietta - My pet Samantha when not at BHV....lol

    Barking Hound Village Marietta

    (34 reviews)

    Great friendly staff and my pup always has a great time! They have convenient hours and send a…read morereport card for my dog everyday!

    I do not recommend Barking Hound Village. I had grooming appointments for our dogs and this…read morebusiness cancelled them over something beyond our control. We are existing customers. Per usual, I sent over medical records in advance of their appointments. Our dogs are up to date on all vaccines except the one for canine influenza. There is currently a nationwide back order of this vaccine. As a result, it is not available. Our vet wrote a letter confirming the shortage and indicating our dogs are low risk for the flu. Our vet said local groomers are aware and have accepted the letter/explanation. Everyone except Barking Hound Village, it seems. Barking Hound Village said, "it's beyond our control because the flu vaccine is company policy." I tried to reason by offering the policy was likely written before a nationwide back order. No response. I am beyond disappointed with Barking Hound Village's inability to reevaluate a policy that is impossible for dog owners to abide by. The health and safety of our animals is paramount to us. When the vet originally told me of the shortage, I was concerned and asked if canine flu was fatal. The vet said it was very rare and our dogs are low risk. For this reason, I do not recommend Barking Hound Village and am looking forward to finding and supporting a more reasonable business. I am attaching the screenshot of the cancellation conversation. You'll note it says reservation "request," but Danny confirmed my appointments six hours earlier.

    PetSmart - petstore - Updated May 2026

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