Thankful that the Atlanta pet Resort had availability last minute. I was able to get my three…read morebabies in and Kai helped get everything organized. Josh is very helpful too. He's very caring with the animals and Desi loved Franklin as well as Amanda. I feel like my pets are in good care there and they can accommodate us who doesn't play well with other dogs and they keep you updated. Send the report cards I feel like generally there's just a lot of happiness when they come home. They're very happy dogs and the groomer did a fabulous job and cleaned them so well they were really cleaned up well they smell like angels. They did the shed and they're absolutely gorgeous. They're all fluffed up. They look like prized coaches and I'm very pleased with them because they smell like angels and they look like angels and thank you Atlanta pet resort Marietta we will be back.

BEWARE! This business was acquired last year by DestPet and our dog nearly died because of neglect…read moreand inadequate care! Our family has been Atlanta Pet Resort customers for over 16 years and recently almost lost our dog due to a neglected dog bite. Our dog was attacked by another dog during play time and neglected for 4 days before requiring emergency veterinary care and almost dying. Atlanta Pet Resort did not make us aware of the situation then lied and tried to cover up the incident, it was only the ER vet that was told and then relayed the truth. 2 surgeries, 7 incisions, and 3 drains later we're running a veterinary out of our home and hoping she pulls through. This is a pet owner's worst NIGHTMARE... do NOT trust this company with your pets. It's a sad decline at what used to be a great facility.

Did a great job both boarding and training my pup! hero returned with lots of skills and very…read morehappy! I'd only recommend that you bring a soft padding for bedding!

Wonderful experience for my dog Hero who spent nearly two weeks with Jen and her team. For training…read moreand boarding. He returned with deepened basic obedience and new advanced skills! Thanks team for looking after him so well!

Richard took really good care of my cat while I was away for 10 days. He was able to administer…read moredaily pills and was willing to clean up some accidents that happened outside the litter box. He also takes amazing photos It seems like they got along well, because my cat ran to the door a couple times in the days after i got home, when he heard a loud truck. I think he was hoping to see richard again

Richard was beyond amazing! We are traveling and our dog needed some last min (anal glands )…read moregrooming! Not only was Richard very communicative, he was able to accommodate us with coming to our rental! He was very patient and kind to our pup. Treated her like she was his own!! And not only did he do a great job on our pup we got some amazing food suggestions to try!! Something else we learned, Richard and his team will travel for your fur babies/pets......out of state! Hands down great service, great communication, simple, quick and will 100% seek Richard out when in the area again or need help out of state!

Thank you so much Mr. Krishna for taking such great care of our fur baby Wesley while we were on…read morevacation last week! First time boarding our dog at this caring and lovely place. First we did two trails for 2-3 hours on two separate days so Wesley can get acclimated and it was a great idea. Mr. Krishna sends video and pictures I could see how our dog is doing. We will definitely revisit and we highly recommend.

I scheduled boarding with this company. Got a confirmation text. Called them about a week before my…read moretrip to confirm as I didn't hear back. And they told me that they wouldn't be open. I just wish the communication was better. Luckily I was able to find a backup sitter but it was a bit of an inconvenience.

Very quick and attentive! My dog is blind and has extremely sensitive skin... but for the first…read moretime in 9 years there was absolutely no knicks or burns on him... I'll be happy but sad when the day comes that they'll be booked up !

This owner is very unprofessional calling me "Boo". I have never met her before. She claims she…read moretreats her customers like family. She charges for being 20 minutes late even though a walk-in took my slot (so no money lost). Is that how you treat family? I also texted her I was going to be a little late. No response. When trying to talk to her she was extremely rude and continued talking while I was trying to get my point across. And none of my doctors charge for a late fee as she compared her business to a doctors office. I work for one. We do not charge. I try to support black owned businesses and this is what I get. I will not be returning to this place of business. When I told her this she said she didn't care and that was my option. Customer service was awful!!! Not only the owner but the receptionist. The reception area was not clean and smelled horrible. Kendra the actual groomer is great. Very personable. She did an excellent job! But I won't be subjected to this treatment and will not be returning.

Formal Complaint - Barking Hound Village Marietta…read more I am writing to formally express my disappointment with my recent experience at Barking Hound Village Marietta. I have been a loyal customer for years, and the level of service has declined significantly under the new management. When Jeremy managed the facility, he consistently demonstrated professionalism, excellent customer service, and genuine care for both the dogs and their owners. Unfortunately, my experience with the new manager, Austin, was the complete opposite. I scheduled my dogs' temperament evaluation approximately one month in advance. After loading my three dogs into the car and arriving in the rain for our appointment, I was informed that my dog, Gus, would not be accepted by the facility. This information should have been communicated well in advance, not after I arrived for a scheduled appointment. That lack of communication showed a complete disregard for my time and created unnecessary stress, especially since I had only one week before my planned travel to find alternative boarding. Fortunately, I was able to secure care elsewhere, but no long-term customer should be treated this way. The facility itself has also become disappointing. In my experience, it has often appeared unclean, is frequently under renovation, and the condition of the driveway has made visits inconvenient. Combined with the poor communication and lack of professionalism, it no longer reflects the quality of service I once expected. During my conversation with the manager, I expressed concerns about my dog's safety around larger dogs. Rather than acknowledging my concerns or explaining the facility's safety protocols in a reassuring manner, I felt my concerns were dismissed. As a pet owner, I expect my concerns about my dog's safety to be taken seriously. Instead, I left feeling that customer concerns were not valued. Perhaps the most disappointing part of this experience was the attitude toward loyal customers. Rather than attempting to resolve the situation, I was left with the impression that because the business is busy, customer service is no longer a priority. That is an unfortunate message to send to customers who have supported this business for years. Because of this experience, I will no longer be bringing my dogs to Barking Hound Village Marietta. I cannot recommend the facility based on the customer service, communication, and overall experience I received. I hope ownership takes these concerns seriously and works to restore the professionalism and customer-focused culture that once made this location a place I trusted with my pets. This was one of the worst recruitment and customer experiences I've ever had. There appears to be no cleaning schedule, no basic standards of professionalism, and no sense of decorum. The facility felt poorly managed, and I genuinely worry that dogs could become sick after spending time here. What was even more concerning was the presence of aggressive pit bulls. As a customer, I should never have to worry about my dog's safety while boarding or visiting a facility. Instead of taking customer concerns seriously, the manager seemed to have an obvious affinity for the pit bulls rather than prioritizing the safety and well-being of every dog in their care. Overall, the lack of cleanliness, professionalism, and accountability made this an experience I cannot recommend. If you're looking for a safe, well-managed place that treats all customers and pets with care and respect, I would strongly suggest looking elsewhere. Also they now require 50% upfront for boarding (new policy, probably new management) also unheard of. And the new manager has an UGLY BIG mouth and talks back to customers defending pitbulls. They welcome litigation should there be a dog fight and in response Austen said "we don't get more lawsuits than any other place, its the cost of doing business" he's a really inappropriate, too junior to be in this position. He doesn't have the requisite experience.

The barking hound is under new management with Austin, as the Gen Z manager. He is a kid and is…read moretoo junior to deal with the customers, has no customer service or appreciation for the customers as well as our dogs. There's no greeting our dogs let alone the customers when they enter the facility. As I dropped iff two of my daughter's dogs. He told me that Gus was not going to be boarding, even with him taking or after the temperament test. That they are too busy to dedicate or even separate Gus from other dogs. He didn't offer any apology for their last minute decision after having secured the boarding weeks ago. Not even saying I'm sorry for wasting your time to drop off our dogs early Friday morning and in the rain. No consideration for me the life long customer. Im a senior citizen and never have been talked so condescending too. As a long time customer we now have to scramble to find another boarding facility at the last minute. I won't be doing business with the barking hound because of Austin, his lack of management and verbal skills. No experience and rudeness. After all this I now have red flags about this establishment; 1. Safety concerns, about what breeds are my dogs interacting with especially since come to find out Austin is a pitbull owner and enthusiast. He doesn't concede that my dogs are in harms way of these pathological breeds. I've heard horror stories only of pitballs biting, killing and mauling people and other breeds, 2. Dirty and smelly stalls no protocol for cleanliness, it smells like a farmhouse. There are no tours offered to see the facility like other places and is still being "renovated", 3. the worst part is that they now require a deposit of Half the cost for boarding your dogs upfront, unheard of these days especially in these times where people are struggling to make ends meet. Very punitive policy. They'vevlost my business for ever.

DO NOT TRUST MARIETTA DOGGY DAYCARE! I was driving down Whitlock and three dogs were running loose…read moreon the road. They had gotten loose and nobody was working to oversee safety of dogs. Come to find out there has been an issue with dogs getting loose and today on July 1st they were without ac. Slum of a place that shouldn't be able to board animals.

Marietta doggy daycare was awesome for my blue Heller cattle dog. I unfortunately had to leave him…read morefor a week while I was out of town and Tommy, the owner took amazing care of him. Tommy sent me pictures, a couple of update text and he was able to get my dog to play with other dogs without getting into arguments. Tommy just really changed my dog overall. I felt that the daily rate was very fair and Tommy even gave my old boy a bath without charging me. My new go to Spot for Dog Boarding.

The process for enrolling was streamlined and simple. They welcomed our dog with enthusiasm and…read morecared for him well while we were in town for the weekend. Thanks for a great experience.

Our chocolate lab loves Littles! She comes home exhausted every time we send her :) We will…read morecontinue to use this doggy day care!

Been going to him for years and even after my last dog passed away he still takes care of my new…read morepup. Love this place. Trust them with my dog's life. He also has amazing recommendations for any issues you have with your pup. Thank you so much!

They hurt my baby. They aren't certified groomers. Don't ask for shot records or anything. Too busy…read morefor their own food since they take walk ins. My pup is patchy and they burned his skin. he has been in pain for the past 4 days.

The Veterinary Clinic is the best that I have ever been to. Matt is a wonderful groomer and…read moreElizabeth and Ashley are very knowledgeable and helpful. The doctors and nurses are very professional and caring.

I will never bring my pets back to this clinic. Imagine spending over $1000 as a customer in one…read moremonth with a pet clinic, only for the vet to walk in the room on your last visit and for her to speak to your dog and NOT acknowledge you as the customer. Dr. Melinda Cindea is ridiculously unprofessional and rude. I have 2 pets and had to bring them a total of 5 times in 30 days for regular and follow up appointments. Each time I left spending $180-$300. The vet techs have little information to give you and the 4 out of 5 appointments I had to deal with Dr. Melinda Cindea she was dismissive, made snide remarks, or just overloaded you with information to the point where you had to ask a million clarifying questions... I think she did that intentionally to be confusing. On my 2nd to last visit I paid $277. Soon after I left I received a call where the phone rang once (I assumed it was a misdial), so I didn't call back because it was after 9 and they close at 9. My last visit, they told me I had a $110 balance from the week prior. I asked the tech why and she couldn't explain it. Dr. Melinda Cindea came in, didn't acknowledge me as a person in the room, gave my dog a 3 minute assessment, and later demanded I pay the balance. They also made mention of calling "several times" to address said unpaid balance. I told her I received one call and she cut me off saying they called from a different number and there was a record of the calls "she had just looked at" to which she did not show. Overall, this was a very sour experience, and after I let her know I wouldn't be coming back because of my experience with her directly, she responded, "That's fine" as if she owns the clinic herself. I don't recommend this clinic. Money is their interest, not your experience patronizing their business.