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    PetSmart

    3.3 (207 reviews)
    Closed 9:00 am - 9:00 pm
    Updated 2 weeks ago

    Services - PetSmart

    Bath and groom only

    Microchipping

    Pet physical or wellness exam

    PetSmart Pet Stores Photos

    From this Business

    Recommended Reviews - PetSmart

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    Reviews With Photos

    Loads of dead fish.

    Loads of dead fish. Seems like they don't really care to take care of the birds either.

    Piper
    Mike L.

    Our Bedlington Terrier has a difficult cut and look and Teia at Rosecrans did one of the best cuts ever.

    Saliha M.

    Very knowledgeable staff. I am currently helping my friend foster a mom dog who had an emergency c section for 10 puppies. This dog was rescued from Mexicali off the street. She's on antibiotics and very weak, skinny, exhausted. She lost a baby tonight, but all the help we got for information on food, supplements and nourishment from the staff was so helpful. We are mixing the milk replacer with a mousse and wet food for the mom. We also got her the vitamins they recommended. Thank you so much for helping us out. I am so grateful to not feel alone about this! Animals are so important and precious!

    Santa and Elf Chloe - taken with my phone
    Jane A.

    SANTA PICTURES Sorry PetSmart but PetCo has a way better setup and backdrop. All the hype and nice plastered advertisements of Santa pictures at PetSmart ended up being in the back corner with a very cheap backdrop. I was calling several pet stores to see if Santa pictures were being offered. Representative on the phone told me "you missed it today. But we will be taking pictures tomorrow starting at 10am to 3pm" THAT'S A LIE. We arrived exactly at 10am to be told it begins at 12pm. We came back at 230pm and there was no line. When I saw the backdrop/corner I was disappointed that it was very cheap looking. We were suppose to have two pictures (one in her elf costume and one in her fancier dress) but in my email I only received one. Why? Because the staff taking pictures was busing answering to personal phone calls during our photo session. I was busy taking my own photos on my mobile phone because I may be doing a better job at it. Once we were finish, a line started to form and glad we missed the last minute rush. At the least, we got our Santa photo but we will be sure to not miss Petco's Santa photos so we don't have to come here. Sorry PetSmart.

    Don N.

    Great service and great place to work. Have beautiful cats for adoption that need forever homes!

    Tetracolor tropical flakes 7.06oz
    Jerry V.

    Came for a fish but no fish to be found not even bettas ... sign said under reconstruction fish area bummer . I needed fish flakes and I saw this big 7.06oz for $10.99 I said what a deal . Grabbed it check out with a water conditioner as well and it came out to $19.99 soooo misleading and false advertising. I even ask the guy at the register how much was it and he just turn his computer screen to me like in a rude way . He didn't even ask if it was a different price or nothing . #disappointed #badcustomerservice

    Lucie B.

    Fish department needs attention. Dead fish in 80% of the tanks. The staff member was more concerned about restocking the inventory than helping me. They seem to have their priorities out of order, not assisting the cutler or the live creatures the sell. Go to sort Kingdom next door, way better service and add the fish are alive

    Allie looks so pretty! Thank you Tabitha
    Tracie A.

    I can't say enough great things about Tabitha, the manager of the pet grooming salon, at PetSmart on Rosecrans. My dog Allie, has been to two other grooming salons in Point Loma, and at both locations she had bad experiences. These experiences caused her to really be stressed when she went to the groomers. I found Tabitha and explained Allie's issues, and Tabitha took such great care of her, you can tell she really cares and loves these dogs. Plus she gives a fabulous grooming Allie loves her too and will only let Tabitha groom her now.

    Grooming for 2 dogs
    Pam K.

    My dachshund is 8 years old. She has been coming to PetSmart to be groomed for years. She was born with a congenital defect in her front left paw. We call it her "floppy paw". This means it's tough for her to stand for any length of time. Today we brought her here to be groomed. Katherine did a great job. Other than being told they won't groom her again - store policy - because she doesn't stand as good as a 4-legged dog, I'm very satisfied. We will not be back. UPDATE... PetSmart "where pets are family unless they're disabled" refuses to groom our miniature dachshund because her disability makes it difficult for her to stand on their grooming tables. Instead of trying to accommodate her with a grooming mat so her legs don't slide, they refuse her service. I'm still stunned. Fortunately we found a groomer will take her and told us she can't believe this is PetSmart's policy. We can't either. Safety is always important, but PetSmart's unwillingness to make any accommodation is counter to their slogan, because they definitely don't treat my pet like family.

    Terrible cut

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    Page 3 of 6

    Ask the Community - PetSmart

    Review Highlights - PetSmart

    We currently have our puppy enrolled in the puppy training class and are very glad we did it.

    Mentioned in 4 reviews

    Read more highlights

    Fabiulous Grooming - Front

    Fabiulous Grooming

    (11 reviews)

    Downtown

    POMERANIAN GROOMING (5 stars)…read more Spa Day for my Gigi! A new young Pomeranian has entered my life and I wanted to be on the right track either way the right go-to people. After seeing on social media advertising of this groomer, I felt the urge to secure an appointment instead of going to my previous Pom's groomer. And I am very very very happy with the end results! Location is downtown, there is a small parking lot but usually full - has with narrow spots and hard to get into since surround streets are one-way busy streets. I recommend circling and parking on 10th Ave for less of hassle. Fabiola is fabulous! She was so sweet, caring, attentive, and does an amazing job cutting fur. She doesn't rush each grooming and takes her time for a very quality cut. She also has a Pomeranian which made my experience feeling better because she knew exactly how to cut their fur. We even had conversations about Pomeranians and everything about our dog care life. My Pomeranian looks so beautiful and smelt wonderful when I picked her up. I asked for a trim, clean up the buttox area, and do cut the paws (like cat paws). She also knows how Pom fur is suppose to look like and she rounded out all the areas needed AND brought in the fur around the waist to give my Pomeranian a cinched look. For a bath, some treats, nails trim, and fur.cut for $115 - please tip on top, she does a great job. HIGHLY RECOMMEND

    I am so happy with the result! My boy looks so handsome!!…read more I have been looking for a groomer that understands the needs of my Labradoodle's hair. I've taken him to other shops, and something always goes wrong! I found Fabiulous Grooming on instagram and decided to give it a try over the weekend. I got a quick response, asked a lot of important questions, and pricing was clear from the beginning. Once I showed up to my appointment on Saturday, I got offered a couple of different options. I was mainly interested in a wash, and regular grooming, but after the conversation, I agreed to face framing and a mild haircut, and I'm so glad I did! I am looking forward to having a go-to groomer that understands my dog's needs, and is so talented. A plus, the groomer is bilingual. Ask about different pricing options.

    Doozydog! Club

    Doozydog! Club

    (314 reviews)

    East Village

    About three months ago, Doozydog!Club took care of our baby, AmyJames, very well…read more Before this last time that they took care of our sweet baby, Linna was helpful in making sure that he was going to be well taken care, communicated with me well, etc., to make sure that the check in process would be smooth. She was thoughtful in this respect, & was attentive to our dog. Kristan was very kind to our lovely pet, was personable & attentive when we spoke on the phone, & was very accommodating with our baby as to having him at their dog day care center. On one night, our dog looked that he was not feeling well, & Kristan made a wise decision to have her staff member get our pet to a nearby pet hospital to get seen, after a few hours, baby was okay, & same staff member returned our sweet one to the dog club. Our sweet baby had trouble walking & was slipping on their smooth floor, & Kristan made sure to get some dog booties to fit his four legs to help to make him comfortable & to make him feel at ease with his walking, & this made a big difference on him. Several people took part in taking care of AmyJames, & I did not get their names. Thank you all at Doozydog!Club.

    I recently brought my dog here, first for the initial meet and greet then for daycare. I appreciate…read morethe format of the meet and greet first to get the dog acquaintanced with the facility then introduce other dogs, and of course it was complimentary. It was also great to get additional information and speak with the manager. I could really tell she cares about the dogs that come here and she made us feel at home. Passing by I had always seen the two play areas facing the sidewalk but had no idea they had a few more in the back. I like how the dogs can be in the front and people watch out the large windows but also decompress in the back. The kennel area for overnights was also well-kept and organized. Also pleasantly surprised at each dog's locker and the staff's thorough physical checks of each dog and logging of their daily activities. I would say the only thing I had an issue with was logging into the webcam on my phone but seems to work on a computer. Also you can tell they use bleach from the smell but that is a good sign that they keep things sanitary. Other than that my dog seemed to enjoy his time there and we bought one of the packages so we will be back.

    Pet Beloved - Our cutest clients this week

    Pet Beloved

    (231 reviews)

    Rolando

    after almost a year, still love this place! i live 25 minutes away now but would still come here…read more here's why you should go here: price is solid value + clear *for context: my 15lb mini poodle, for $85(no tip) you get full bath, hair cut, bandana + spray of good dog perfume staff is amazing (communication + service) staff sends pictures of clean ears, clean private areas, & paws they point out when there is redness/something abnormal to watch out for that they notice during the groom lastly, they give good boys/girls treats after :)

    "While looking for a dog groomer for my elderly neighbor's dog, I was turned down a few times…read morebecause they required appointments, and I didn't have time to schedule one this week. The dog really needed grooming. Finally, I came across this business on Google and saw their great reviews. I called and spoke with Monica, explained the situation, and she was able to get me in within two hours. I am so grateful for her. From the moment we spoke, she was kind, caring, and incredibly helpful. When I arrived, she examined the dog's coat and clearly explained the process and services included. The prices were great--especially considering all the services included with the full grooming (bath, haircut, nail trimming, and more). I was honestly surprised at how reasonable the price was. On top of that, due to the circumstances, they even gave me a discount to help my elderly neighbor. That truly says a lot about their character and their business. They are so sweet and caring with the dogs. I highly recommend them to anyone--you won't regret it!"

    Pupper Club - Holiday Dog Boarding at Pupper Club San Diego

    Pupper Club

    (76 reviews)

    East Village

    We've used Pupper Club for boarding several times since adopting our dog, Finn, last year. Most…read morerecently we boarded him for 2 weeks while traveling overseas. We look forward to the multiple texts each day with photo updates when Finn is boarding at Pupper Club. The frequent communication gives us peace of mind and helps alleviate any guilt about leaving him, when we see photos of all the fun he is having playing with the other pups! The staff has all been very kind and everyone who works there seems to genuinely love dogs. During a one stay, Finn was a little under the weather and the owner, Eileen, reached out directly to communicate with us about it and followed up repeatedly after Finn was home to make sure he was feeling better. It turned out to be a very minor issue, but I was impressed by the way Eileen & her team handled it. From quickly identifying that Finn was a little off, to promptly informing me about the concern- the experience gave me even more confidence in the level of care & professionalism provided by Pupper Club. But, the best testimonial comes from Finn himself. He was a little nervous & hesitant the first time we went to Pupper Club. Now, he gets so excited to go there he pretty much drags me through their doors! He can't wait to play with all his friends!

    This place is so amazing second time I take my maltipoo and first time my golden. They look so…read moreclean and cute. They do a good job and they treat my dogs very kindly. Thank you for the good service!

    Doggie Style Pets

    Doggie Style Pets

    (113 reviews)

    Little Italy

    Was eating nearby and decided to stop in to see if I can find something for my pup. There was a lot…read moreof stuff and it seems like a nice one-stop-shop for all your pup needs. I was pretty disappointed to see many of the same pup toys and supplies that you can find anywhere else, but for a higher price. The outfits they had were cute, but I couldn't justify paying $50 for a shirt (and yes, that's more than I would pay for myself). The woman that was working wasn't very friendly and looked like she would rather jump off a cliff than be there. Not encouraging, but I still decided to buy my pup a cookie. I didn't realize until he couldn't eat it that it was actually rock hard. He tried licking the frosting off, but I don't think he liked it because he barely had any. I was extremely disappointed. You wouldn't serve old/stale food to humans, so why would you do that for pups? Should've gone with my gut and not bought anything from here.

    Doggie Style Pets is a cute little boutique pet store/pet groomer in Little Italy. I checked their…read morewebsite and they are a small-ish chain with 10 locations in Philadelphia, two in New Jersey in addition to the Little Italy location in San Diego. We were walking back to our car after a delicious breakfast at The Waterfront Bar and Grill when we happened by Doggie Style so we popped in. We're suckers when it comes to our two dogs Ozzy and T.J. They are two very spoiled girls! A few steps into the store was a big display of homemade (organic, I think) dog cookies. They were made with all natural ingredients such as sweet potato. We picked up two each for the doggos. Two Halloween themed and two ice cream themed, a cone and a bar. When we arrived home the dogs sniffed out the treats right away. Ozzy is a smaller dog with small teeth so we like to break her treats into smaller pieces. Holy crap! The Haloween dog bone cookies were hard as rocks! I had to chop them with a knife and it took some effort! T.J. is a big dog so she had no problem devouring hers. I can't speak to the grooming, but the variety of treats, toys and accessories for pets was impressive. A little on the pricey side, but that is to be expected in this type of bougie pet stor.

    PetSmart - petstore - Updated May 2026

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