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    PetSmart

    2.9 (286 reviews)
    Open 9:00 am - 9:00 pm
    Updated a few days ago

    Services - PetSmart

    Bath and groom only

    Pet boarding

    Full grooming

    4 More Services

    Pet haircut

    Microchipping

    Pet physical or wellness exam

    Pet vaccinations

    PetSmart Photos

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    Whiskers cut all the way down

    Do not go to the Pet groomers here especially Lauren. Not only did she overcharge me, she also cut my dog's whiskers all the way off and he's been disoriented, rubbing his face all over the floor for days, and acting very strange. Do not trust your pet here with Lauren. I dont usually write reviews but I'm here to want you: It said $65 online for a Maltipoo haircut package. She began to tell me that my dog is not a Maltipoo and that he's a Yorkiepoo and that it would be $90 instead. I know for a fact he's a maltipoo he just has a unique coat and straighter hair. She said he's a Yorkiepoo because he's very big and Maltipoos are not that big. It's actually the opposite Yorkiepoos are very small and my dog is only 12 pounds, pretty normal if not small for a Maltipoo. I got tired of arguing about my dogs breed- even though he's a purebred and caved into it being more expensive because of his hair texture. Which she ended up making the case. Already figured she was bs me to make a bigger commission but I needed his haircut done. This was his second haircut, he's only 8 months old. His first one they were unable to complete due to him being young and so he's never had a full cut. Only scissors. I told her this and she said well if I can't give him a full cut I won't charge you for it. Only for what I complete. She notified me that he was being too fussy and she could not give him a full haircut just a bath, brush, and trim around his face, feet, and butt. I get back to pick him up and she tries to charge me $80- $10 off from $90 haircut package (that should've been $65 to begin with as advertised.) When I get there he's visibly upset which I thought was anxiety but he was barking because he had to go potty and was squatting to go #2 before I picked him up and took him outside. He hasn't had an accident in months and he tells you by gently barking or going to a door to go potty. A professional groomer for "16 years" should not know that! I told her that was not fair at all that she said she would not charge for what she didn't do and she took off $10 more dollars and put the paper down upset at me. I went and bought a pair of clippers and cut his hair no problem right afterwards. Lauren is very unprofessional, untrustworthy, and has caused my dog a lot of discomfort from cutting his whiskers very low. I'm going to make this a bigger deal with corporate. Don't go here!

    Zoom in and you can see poop all over his butt and coming down to his leg

    Brought 2 of my dogs for grooming service. The growing lady had to confidence and just showed poor service. If she were uncomfortable, why not say something instead we dropped of my dogs and when it was time to pick the up. We were told that they weren't blown dried and put in crate all wet which cause one of my dogs to poops in crate and all over himself. Both dogs did not look shiny or smelled good. It feels as if nothing was done other than spraying them with water and calling it a day. Worst first experience ever and won't be coming back.

    Janice A.

    Service always so slow when we come here to get feeder rosy red minnows but for the price ($0.20/piece) is a bargain for our lion and beta fishes to eat. Place is quiet and clean. At least we have a local pet store in our neighborhood!

    A very grateful kitty

    Jacob went out of his way to help me when I needed to buy prescription food. He was friendly and helpful and even called the veterinarian for me. Thank you Jacob you deserve a raise. I had been to two pet smarts today looking for that food and now my cat Olivia has her favorite food to eat tomorrow morning. Thank you from me and Olivia ‍

    Darci K.

    How much is that doggie in the window... The one with the waggly tail... If you were looking for the latest and greatest in all things pets, Petsmart is the place to go. There definitely are a variety of other pet stores in the Sacramento region, this one just happens to be the closest to me. I love that they have a separate department for grooming, and while I find it to be pricier than I would like, they do a fairly basic decent job on your four-legged family member. They even occasionally run specials for grooming, which are always a good deal. I'm not thrilled with the vet services that they offer because I find them to be overpriced, understaffed, and like enough knowledge to make me comfortable for the care of any of my pets. The toy selection usually is fairly decent, but it's like going into a toy store for a kid. It's all about timing. And if you happen to miss out, then you may not get that squeaky toy that you wanted for your pet. They usually have specials during various times of the year for pet toys which make shopping for the pricey goodies, much more palatable and comfortable to your pocketbook. I'm here to tell you can spend a small fortune on squeaky toys that will be devoured in a short period of time. I really like the training/obedience classes that they offer. It's a great opportunity to socialize your hopefully well behaved pooch, and get them properly trained with basic commands so that they can venture out into the world with you, and without causing disruption to the rest of the world. The trainer is super knowledgeable and she's been doing this for years! She even will help you select a crate for your dog should you want to do crate training as well. If you are a pet food snob, this would be the place to pick up those pricey bags of pet food. I don't believe that they're a great bargain, but they do offer a decent variety. There's a huge shared parking lot with a variety of other large businesses/stores in the shopping center. Parking is free, and generally fairly easy to find a spot close enough to the door.

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    2 years ago

    Love this merchant they care aboit animals and their humans alike. Such an amazing place, price and quality.

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    Ask the Community - PetSmart

    How much do you tip the groomers?

    They don't offer grooming.

    Has anyone gotten the puppy trim for their pup here? How was it?

    My pup trim looked good. They can't do a whole lot because the puppies squirm around too much but they try their best.

    View All 3 Questions

    Review Highlights - PetSmart

    Thanks Ryan for being a great employee at Pet Smart.

    Mentioned in 3 reviews

    Read more highlights

    PetSmart - petstore - Updated May 2026

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