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    PetSmart

    3.0 (16 reviews)
    Closed 9:00 am - 9:00 pm
    Updated a few days ago

    Services - PetSmart

    Bath and groom only

    Full grooming

    Pet haircut

    4 More Services

    Microchipping

    Pet physical or wellness exam

    Pet vaccinations

    Private dog training

    PetSmart Photos

    From this Business

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    This is what should have been done in the grooming session. Nothing but the hair cut was done for my pet.
    Rachael G.

    Do not take your pet to PetSmart to get groomed. The customer service was ok but the groomers didn't do a good job grooming her. I asked for the bath+ hair cut with the furminator treatment. All they did was shave her down. But everything that's stated on the package advertising was not done. She didn't get a bath because I can still see spot of dirt that she had from being outside that was there when I took her in and she doesn't smell clean, she smells the same as when I took her. I'm highly disappointed. Also I watched at the end of the session when they were brushing her ears and they were being very rough with her, making her cry. I've been told not to take my dog to get groomed with them but I didn't listen but I was proven wrong. I also waited almost 3 hours to pick her back up, if they didn't bathe her, and all they did was shave all her fur down, why did it take so long. Do NOT take your pet to PetSmart for grooming. It will be $75+ down the drain.

    The returned carrier.

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    2 years ago

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    3 years ago

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    2 years ago

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    7 years ago

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    6 years ago

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    7 years ago

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    4 years ago

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    9 years ago

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    4 years ago

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    10 years ago

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    7 years ago

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    9 years ago

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    16 years ago

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    Ask the Community - PetSmart

    Review Highlights - PetSmart

    Shannon, one of the groomers, has been taking care of my 4 month old Shichon puppy Zoe.

    Mentioned in 2 reviews

    Read more highlights

    Dog Day Afternoon - Level up your training game with freeze-dried raw!  These bite-sized, nutrient-packed morsels are now available at both locations

    Dog Day Afternoon

    (24 reviews)

    The moment i walked in i felt unwelcome. I continued to go to Jessica who groomed my Maltipoo. My…read moreMaltipoo had long beautiful hair and for7 months she groomed her. She asked me to attend a "brushing class" which i did for free w her. I always felt confrontational w her like she didn't approve of me keeping my dog's hair long. Well it became apparent when she Hung up on me! I feel this was extremely unprofessional. I specifically asked her not to shave my dog and she did a 1 inch cut which to us is essentially shaved. Here are the pics. What's so bad is i feel she intentionally did this because she did not want to keep brushing my dogs long hair she said it was torturing her(the dog) and we weren't managing the hair well. I brush my dog's long hair w a wire brush and metal comb and then cut whatever knots out she has with scissors which i told her to do but her response was that will look choppy! So after expressing my displeasure of her decision to cut very short my long haired pup she hung up on me! Instead of cutting her hair so short, she should have said i am not comfortable with brushing and grooming her anymore and you should find a new cut. Instead she decided on her own to do this! And when my hubby picked our pup up that day, Jessica immediately said "she isn't shaved " which was apparently on my husband's shocked face, yes she was! Im not asking for my Money back but i do feel the owner of this "woman ran business" all woman only work there, should apologize for the unprofessional manner in which her employee conducted herself. Do not hang up on customers. In the future, Maybe take a class in how to be more professional in dealing with unsatisfied clients

    Excellent products, knowledge and customer service! Kathy and her team are very friendly,…read moretrustworthy and knowledgeable about dogs and cats. This is a one-stop shop and I can't recommend them enough!

    PetSmart - petstore - Updated May 2026

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