I will have to say that we love paradise pets. I have three dogs. This is our dogs home away from…read morehome. My dogs stay here frequently. They are happy to go to "puppy camp" as we like to call it. One of my dogs, who doesn't like people outside of our immediate family, love the staff! The staff love my dogs also! The grooming services are great.. I've never picked up my dogs and been disappointed or surprised about their cut. They know how to give a particular breed an appropriate cut and are also good for a quick bath. Paradise Pets has also been very accommodating for my last minute boarding requests. It helps that my dogs are so happy to go in there. As far as the animals that are for sale there, I got a full bred puppy there that is healthy. Took him to an independent vet and he checked out very healthy. I received the breeder info and health record. He was not too young, and he has a very sweet disposition, the best out of the three. Thank you Paradise Pets! -Sadie, Cotton, and Tucker

Absolutely DO NOT recommend this business at all! Went to drop off my dog & there were glass…read moreenclosures of snakes on the floor & probably about 4-5 kids playing with something that looks like it's used to pick trash up off the side of the road. The kids then tried to pinch my dog with them which I refrained from saying anything at first. We were quoted $35 a day for boarding. Our dog stayed Friday night, Saturday night, & Sunday night. Monday morning they called & said the dog had an accident in the cage & needed a bath which they were told to go ahead. Once we got there to pick him up we were told the total was over $200; the bath being $100. She then decided to tell us the prices had somehow increased since we had dropped him off three days prior & to keep us as a customer she would honor what we were originally quoted. We paid & told her we were never coming back. Please do not take your pets here. I honestly don't think they would be safe & if I could give negative stars, I would.

A cat I love very dearly was brought here to be groomed. Instead of a cute haircut and a clean coat…read moreshe came back with ear mites, bloody paws, cuts all over her body, and a weak back leg she can't even walk on. She was wet and the representative claimed that she was being a "brat" so they did not finish the service. Save your money and find a better groomer. I really wish I could give 0 stars.

I take my toy poodle Mikey here all the time they have always did a great job.And they have went as…read morefar as unpacking there equipment after packing up and getting ready to walk out the door to go home to get Mikey in at last minute because I work all the time and wasn't going to be free to bring him back for weeks. I wouldn't even consider taking my dog elsewhere

Got our Bear (long matted fur) cat all shaved up and he is so much more active and they are such…read moregood handlers. He came home with so much energy and loves his new look instead of hiding most of the day he is out and about with all the other kitties and most of all happy!

Sharing my life for the past 40 + years with many "crazy little kids in dog suits", I have had…read morethe opportunity to try several pet groomers. Pampered Pets is absolutely the BEST Pet Groomer I have ever used! For the past 11 years, Sara, Dave, and their staff have groomed my Tootie, a shih-tzu - poodle mix with the utmost love, care, detail, and professionalism. Sara's grooming standards are impeccable, and their love for our pets shows in everything they do.

I will never go back to this place. My 6-month old Havanese received his first grooming today…read more Since a friend recommended I consider a puppy cut, I asked about it. I opted for the cut with the exception that the upper body hair be trimmed to half the current length. What Chico got was instead all his hair cut to ~1". Luckily I got there in time to save his tail & ears. The groomer (owner?) said that's a standard puppy cut, but when I reminded her of our discussion a couple hours before, she started making excuses, so I had to remind her a couple times of my initial request before she apologized for her mistake. She offered a 20% discount & even figured that incorrectly. Obviously no tip was given. Chico & I are both in shock. He's not the same puppy he was this morning!

5 Stars isn't enough! I can't leave a better review for this place…read more I've never seen my dog's coat so even before, and it's never been softer! Both of the women in the store were delightful and you can tell they truly show love to the dogs. There is a designated gated area for play both inside and out with water bowls, toys, beds, etc. While leaving, he was rewarded with treats. :) On top of ALL of that - they finished super fast. I was told it'd be an hour and a half to two hours & it only took an hour and twenty minutes! Thank you so much, Top Dog! I am recommending to all my friends.

Managers Melissa and Andy are rude and have horrible customer service. Will not be shopping or…read moredoing grooming services here anymore.

Haley did an excellent job grooming my 7 month old dog who had never been groomed before.read more

I called on a Tuesday, they were able to work my 2 male dogs in for a Friday after my usual…read moreboarding had let me down in a clench. My neighbors had boarded their dog here before and said they were satisfied with the service. Called Friday and got directions. Directions were good. Facility seemed clean. I didn't see in back except for a glimpse, kind of reminded me of the animal shelter cages. On the opposite side I had noted that there are outside runs. Had been told on phone it was $18 a piece for dogs (no difference that I have 1 dog over 100 pounds, second one is 50 pound pit mix). Other charges would be "explained" when I got there. Was told $20 extra for bath, which is a pretty good deal. I said if they could bathe the pit, great, worried my Great Pyrenees would get away. He's strong, can leap fences and he's a runner. Would be $5 per day each for a "nature walk". Well, they are supposed to be let outside 2 times a day anyway and, again, afraid bigger dog would get away. $3 a piece per day for them to play in the high fenced "atrium" for about 1/2 hour. I o.k.'d this. Kennels are open until 4:30 Sundays, 5:30 rest of week. I told them that I would pick them up on Monday as I doubted I would be able to make it back into town before 4:30 Sunday. Picked up my boys before closing Monday. Bill $199.80. Not itemized in any way. Seemed high for 3 nights, even including above, given their quotes. Staff seemed distracted and had even started filling out intake paperwork on the third dog I had brought with me when I came to pick up the boys instead of immediately bringing out the male dogs. Dogs appeared well taken care of though. My pit mix was clearly clean. Staff seem genuinely fond of the dogs. So I feel that they got good care and would use Shamrock Stables again and recommend them. However; it bears noting that they charge (I was figuring my own bill and checked the back of the slip that they GIVE you AFTER you sign) for the day that you drop them off and the night that you pick them up (even though they close at 5:30 p.m.) Now, if this were explained, that would be better. If this were a PARTIAL charge, it would be fair, especially as 5:30 p.m. is really an EARLY time to close then charge you for the UPCOMING NIGHT. In fact, had I picked them up at 12 noon they would STILL HAVE CHARGED ME FOR THE UPCOMING NIGHT. WHICH IS SHEER GREED. SO, I HAD DOGS WHO STAYED FOR 75 HOURS AND I GET CHARGED FOR 96 HOURS.THUS 4 STARS WHERE I WOULD HAVE GIVEN 5 STARS FOR A LITTLE LESS GREED. But, the staff was great, greed is on the owner.

I dropped my dogs off on Friday evening, along with a tote bag of their food bowls, pre-portioned…read moreand labeled bags of food, and two blankets. The woman at the front desk was very friendly and made me feel at ease. The facility smelled as good as boarding facility can, and seemed clean. She took down my food instructions (since I had brought my own food and requested that they were fed what I brought), and she wrote a description of my blankets. She told me that they wash the blankets, so the description would help them go back to the correct dog when they come out of the dryer. She asked if my dogs had any allergies, etc. Sounds awesome, right? I returned to pick up my dogs on Tuesday mid-morning. I was charged appropriately, $18 per dog, per day, plus tax. Here's where I ran into problems...when the blankets were handed back to me, they were so dirty that I had to put them in a trash bag just to get them into my car. There is no way they had been washed. As a result of not having blankets clean enough to lay on my car seats, I now need my car's interior cleaned from the dirt on my dogs paws. I guess that's my lesson in not bringing extra blankets. I won't make that mistake again. I didn't even bring that to the staff's attention, because I had a bigger issue. I had sent my own food for a reason. My dachshund has thyroid issues that make her overweight. She is on a calorie-counted diet. When I opened the bag I sent with them, only ONE portion of food for each dog was missing. So I thought either my dogs didn't get fed for 4 of the 5 days, or they fed them something else. I immediately called and asked what had happened, and received a return call a short time later from the owner. He said that the person in charge of my dogs for the weekend had difficulty getting them to eat their food the first night. So they looked at their info card, saw no allergies, and took it upon themselves to feed my dogs the kennel's food. The owner said that they have a procedure for this, if a dog won't eat, the staff member is to call the owner for advice, and then call the customer and ASK PERMISSION to feed the dogs something else. No one called me for permission. No one called me at all. The owner said that this will prompt a staff meeting about policy. That's fine and dandy, but does nothing for my frustration at paying almost $200 for my instructions to be ignored completely. The owner seemed sincere in his apology, and I would give this place ONE MORE CHANCE, based pretty much only on convenience of location. If they failed again, though, there is no way for a third try.

Took great care of our two dogs while we did rafting on the New River. Very nice folks who treated…read moreour pups well!

Top notch treatment for my babies. Wouldn't have trusted my old girl poodle who had cancer tumors…read moreand a heart condition with anyone else. They always come out looking adorable and smelling great and are just as well loved by the groomer as they are by me!

Went here because they had such a high rating! They were great! Nice and knowledgeable! Took my…read moreyorkie for nail trim, was a great experience! Everyone was so nice.

Lots of options for anything you may need, super friendly staff, and affordable prices. They always…read morehave a nice frozen section that includes goat milk which is so hard to find elsewhere!

Finn loves coming here and getting groomed! They do a wonderful job and listen to what you want for…read moreyour dog.

We went today for the first time to just get our dog's nails trimmed. I am so glad we found them on…read moreGoogle! We had an amazing experience! Our dog Louie is nervous meeting new people and around other dogs. Olivia was very patient with Louie and didn't push him. Louie did amazing with her! She was also very knowledgeable with both of our dogs. While we were there, a very rude lady came in and basically demanded she be serviced ASAP even though we were waiting to get Louie's nails done, and there were customers after us that were also still waiting. Both employees handled the situation with the upmost professionalism when it very easily could've been the opposite! We will definitely be coming back and will be recommending them to people in the future!

Very, very professional. Don't let the older building dissuade you. Darlene is amazing and handles…read moremy dog with anxiety very well. She does an amazing job.

Took my pup to VG for the first time today and they did a great job. They took a lot of time in the…read moremorning to find out exactly how I wanted it cut and then delivered.