Been going there for several years, excellent service and great groomers with a lot of experienceread more

***** want to leave a bad review for pretty paws? Well yelp is the only place to leave one so far…read moreas the owner Jennifer has blocked me everywhere else as she does not want to see a bad review**** My review as follows Very disappointed with the service we received from this company. First I would like to say that they do a good job but if you're 15 minutes late to your appointment they will charge you $100 to book the next appointment. If I had known this they would not have received another penny of my money but my wife took that call. We were on a cruise with no service to receive reminder messages and they would not waive the fee as we are on time to every other appointment that we have had with them. Once she paid the $100 and rescheduled for a few days later they decided they would call us and ask us to come in a hour earlier than our appointment. Seems single sided to me as we can't be 15 minutes late but they can ask us to inconvenience our plans to come in an hour early. We declined. I will continue to spread the word throughout the Vinton community in hopes they remove this ridiculous policy that they have in place as we are human and we forget things and sometimes late and not perfect once again we have been on time to every other appointment. The employees kept saying do you want to speak with the owner but the owner never come out to address the situation and stayed in the back while I got my dogs. REMOVE THE $100 LATE FEE POLICY! My wife was told they blocked off 9am-12pm to groom our dogs but could not take them at 9:15, doesn't sound right to me. They did not use that amount of time when we rescheduled. They charged us $100 which in return loses them a customer, hope that was worth it.

I took my dogs to get groomed by TIKA I picked my dogs up and everything was fine she explained why…read moreshe couldn't do their nails and I understood and told her I would do them myself I paid for all the services even the nail trim that was not performed once I returned home. I was petting my dog and realized clumps of hair was in my hand. I called and spoke with the manager the evening manager he told me she was not in. I finished grooming my dog by brushing his hair, and then I went back to canine cottage to speak with them. He was rude when I told him who I was I waited patiently while he tended to the other customers there then he rudely left me in the waiting room to speak with TIKA on the phone, and when he came back he told me that TIKA said no refunds and that I don't have to ever come back there again so a very nice until you have an issue with their services right? The way that manager treated me was disrespectful, and I do not recommend this location at all. I don't even wanna give it a star, but if I don't, I can't post so no that this is really a zero star not even worth one star.

I have taken my dogs here twice and usually great service and people. But this 3rd time taking…read morethem, they came back without being brushed at all, wasn't told they couldn't do it. Nails weren't trimmed, was told they couldn't do it. So my fiancé brushed him and took pictures to show the people here that they didnt do their job and still charged us full price. So she goes back just to be told she won't get a refund and we don't ever have to bring them back here. And I promise you, we won't. They fake like good people, but turn ugly as soon as you call them out on their negligence. Hope this saves someone from wasting time or money here.

I was on the hunt for Cassie after she left her last job. WE FOUND HER!!! She came to our house and…read moregot our Bailey looking fresh for St. Patrick's Day Cassie is amazing!! She's friendly, on time, spends 1 on 1 time with your animal getting them groomed to your liking. We can't wait to see Cassie mid summer

Cassie is fabulous! My long hair kitty doesn't like to be brushed. He was getting horrible mats and…read moreI'm sure that it was becoming painful for him. Called Cassie and I explained the situation. She came out within the week and was so patient and gentle with him. She got rid of all the mats and she didn't even have to shave all of his hair off. In fact he looks so beautiful and much happier now. She even gave him a bath, which I did not think was possible! We will definitely be using Cassie again in the future to keep our boy looking great!

My Beagle loves spending the day at Klub Kanine, while I am at work. I prefer she spends the day…read moresocializing with other dogs and the great staff at Klub Kanine than being left home alone. The staff is great and the deals they offer in purchasing 10 day packages help save some money, so I can spend that saving on snacks for my pup. I highly recommend Klub Kanine not just for daycare, but for boarding and grooming.

I like being able to take my pup for socializing and energy drain:)…read more The staff was patient and informed me of our pups progress. I was a customer in recent years and equally enjoyed this business. The pups seem to have a great time and our girl loves all of the attention she's given. As this new ownership grows, I may have a couple suggestions. Nevertheless. I recommend this business

APC is a good facility staffed by people who care about your pets. They are easy to work with, very…read moreresponsive and really get to know the pets. My dog always is happy going in the door, and coming back after we travel.

They take amazing care of my Archie and Mabel. Two big beautiful Great Pyrenees. They cannot wait…read moreto go to daycare twice a week and play. They have boarded there too and have been loved and cared for.

We left Jordan, our Black Mouth Kur, with Cavins Cove Bed and Biscuit and were pleased with the…read moreresponses from requests about her as well as her general attitude when we picked her us. Thank you for taking such good care of our little girl while we were gone.

We have taken our large and rowdy hound mix girl, Daisy, there for years. The staff is fabulous and…read moreshe is always happy when we pull into the driveway. I always feel like she comes home happy, healthy, and clearly having had a great stay with lots of love. I will always reccomend them and can't imagine her staying anywhere else!

Very, very professional. Don't let the older building dissuade you. Darlene is amazing and handles…read moremy dog with anxiety very well. She does an amazing job.

Took my pup to VG for the first time today and they did a great job. They took a lot of time in the…read moremorning to find out exactly how I wanted it cut and then delivered.

Excellent affordable pet grooming services. Folks are friendly. Easy to get an appointmentread more