Really nice people. I will be going back again soon. The facility was clean, and everything was…read morestocked.

My wife bought a 3 in 1 Oklahoma Joe's grill and the employees loaded up the smoker/grill combo…read moreinstead ($100 difference). I put it together thinking she paid for the one we got until she shows me the receipt which clearly states 3 in 1 on it. We call them and explain the situation. We were told they had one left still in box. They claimed they would put her name on it and place it in the back and assemble it for us since we would be returning one fully assembled. When I get there the next day they act like they didn't have any at first but later found ours with our name on it still out on the floor (luckily with a sold sign) but it was never assembled like they stated it would be. It would apparently take them a whole day to assemble it and I would have to pick it up the next day. Rather than deal with their incompetence I took the boxed grill we were supposed to get to begin with. You're welcome for the free labor since you took the one I assembled and now I have to put another one together. At least this one is the right one this time.

***** want to leave a bad review for pretty paws? Well yelp is the only place to leave one so far…read moreas the owner Jennifer has blocked me everywhere else as she does not want to see a bad review**** My review as follows Very disappointed with the service we received from this company. First I would like to say that they do a good job but if you're 15 minutes late to your appointment they will charge you $100 to book the next appointment. If I had known this they would not have received another penny of my money but my wife took that call. We were on a cruise with no service to receive reminder messages and they would not waive the fee as we are on time to every other appointment that we have had with them. Once she paid the $100 and rescheduled for a few days later they decided they would call us and ask us to come in a hour earlier than our appointment. Seems single sided to me as we can't be 15 minutes late but they can ask us to inconvenience our plans to come in an hour early. We declined. I will continue to spread the word throughout the Vinton community in hopes they remove this ridiculous policy that they have in place as we are human and we forget things and sometimes late and not perfect once again we have been on time to every other appointment. The employees kept saying do you want to speak with the owner but the owner never come out to address the situation and stayed in the back while I got my dogs. REMOVE THE $100 LATE FEE POLICY! My wife was told they blocked off 9am-12pm to groom our dogs but could not take them at 9:15, doesn't sound right to me. They did not use that amount of time when we rescheduled. They charged us $100 which in return loses them a customer, hope that was worth it.

I hate to see the negative reviews because I truly have nothing but amazing things to say about…read morethis place. Staff are always so easy to work with, friendly, and accommodating. I have taken my 100 pound Bernese mountain dog a handful of times now and I haven't been disappointed once. On top of doing an amazing grooming job for $80, they are also so sweet to him. My dog is typically anxious and shy, but he has never acted like he didn't want to be taken back with them. My last comment is that they always complete his groom in a timely manner of around 2 hours! Fulled washed, deshedded, trimmed, and blown out.

Very, very professional. Don't let the older building dissuade you. Darlene is amazing and handles…read moremy dog with anxiety very well. She does an amazing job.

Took my pup to VG for the first time today and they did a great job. They took a lot of time in the…read moremorning to find out exactly how I wanted it cut and then delivered.

Excellent affordable pet grooming services. Folks are friendly. Easy to get an appointmentread more

I am so Thankful to have Community Animal Hospital in the New River Valley. Dr. Nightingale goes…read morefar beyond any vet we've been too. She is extremely knowledgeable, professional and compassionate to both furries and humans. The support staff are also top notch. The front staff do an amazing job and are the glue to hold together a top notch hospital. It is the best around and if you're not going there you're missing out!

My cat "inexplicably" died on a potassium drip/bolus before she even had the surgery. The surgeon…read moredenied what I feel is obvious, that there was an error made in either the rate of the infusion, or the dose of the potassium. They said they were sorry. My cat suffered. I am devastated. RIP my beautiful Lucinda, I'm so sorry.

My poor husky was hurting because I couldn't find someone to groom her without putting her under…read more These wonderful people took her in and got her feeling so much better! She looks and feels like a whole new dog! Aka puppy!!

Fantastic groomer & boarding services! Lisa is the ONLY groomer who has been able to calm our…read moreShitzu enough to properly shave around her face and eyes. We love her!!!

Great price and lovely results. We have only had two visits, but my pup seems to be having a great…read moretime. Yes, she wanted to get the heck out of there and back home, but she isn't experiencing any trauma. They do a wonderful job and do not hesitate to ask how the previous clip was enjoyed and they listen to my feedback. My girl looks so good this time that her little bro wants to go with next time.

My fur babies very much taken care of by this lady amazing place. When boarding there is always…read moresome one who lives right here with them. Your fur baby is never alone.

We have used Debra for 10 plus years for our dogs and cats. She has been a godsend. We have been…read moreable to travel worry free knowing our pets are in good hands. Prices are great and she does all the little extra things.

I've used Ace Pet Watchers/Deborah for many years. She first watched our Rat Terrier and was such a…read moreblessing as the dog could not be boarded due to her anxiety. Now she cares for our two Labradoodles and is great with them. She visits 3x per day when we are gone full days and then 1 or 2x on partial days depending on our travel and needs. She has been available for last minute trips and holidays. I highly recommend Ace Pet Watchers.