It is sad to have two lab's having all shots and very healthy to have them return sick and throwing…read moreup for two weeks.... do they clean? I don't think that they do. I will not be going back. Even the Vet told me not to bring them into there lobby due to spreading what ever they got. Kevin Wright

Have used tons of times. Highly recommend. I have two dog escape artists and they make sure they're…read moresafe until I get back.

They took great care of our toy poodle when he was so sick!! Everyone were very friendly and…read moreprofessional!!

This an unusual post but very pertinent to show the level of care we received and still receive…read morefrom Animal Care Center of Salem (ACCS). We moved in late June to Tennessee. Our dogs still have their rabies tag from ACCS. One of our dogs wandered off in our TN neighborhood and one of our neighbors found her. She called ACCS and let them know she found a dog with a rabies tag from them and the receptionist at the desk looked up the number and contacted us. If that isn't above and beyond - I don't know what is. We miss our ACCS family and if we come back to the Roanoke/Salem area will use them to care for all of our pet care needs. Thank you so much!

I boarded my pup here at the recommendation of a friend, but had a very bizarre and unpleasant…read moreexperience. Upon dropping off my pup, Katie told me that she loved shelter mutts and that they had such a special place in her heart. After about 24 hours of boarding, I got a text with a picture of my pup enjoying life and living large resting in a dog pool. She said that my dog was "doing great" and that he was "such a sweetheart". It was great to receive an update and I enjoyed my vacation knowing that my pup was happy and in good hands. After I returned from vacation, I excitedly rushed to pick up my fur baby when Katie told me that my pup had been a problem and asked if I had ever had any issues with him attacking other dogs. On the verge of tears I told her that there had not been any issues and then asked what happened. Katie exclaimed that my dog attacked 3 other dogs and that he had sent them to the veterinarian. I asked for pictures, owner's contact information, and veterinary bills so that I could pay for the damage and contact the owners, but Katie told me that I shouldn't worry about it and that "she wasn't even going to tell me". I thought this was very strange- I certainly need to know if my dog attacked 3 other animals! Katie told me that my pup had to be kept separate from other dogs and then described my lab mix as a "pitbull" and asserted that "all pitbulls get violent at some point or another". Later on in our conversation, Katie mentioned that she needed to take the 3rd dog (that my dog attacked) to the vet because my pup attacked him on the 4th of July when everything was closed. This made my ears perk up- It was the 5th of July and earlier Katie had asserted that my dog had been in isolation for the last few days... How could my dog have attacked a dog on the 4th if he was in isolation? When my pup was brought out he was visible shaken and he looked as if he had been running wild in the woods for a month. He was covered in scars/gashes, which a month and a half later, still have yet to heal. Luckily, after 3 days my pup stopped cowering and began acting like himself again. I can't imagine my pup acting violently, but at the end of the day he is an animal and I wasn't there to see what happened. Unfortunately, Katie couldn't produce any documentation to support her claims. I don't know what happened during my pup's stay at Blacksburg Critter Care, but it was not a pleasant experience and I highly recommend you take your fur baby elsewhere. My pup has stayed at Heartstrings several times now and we have not had any issues.

I have used this dog boarding facility with mixed impressions. My experience indicates some…read moresuggestions for improved customer service as follows: A thorough tour of the resting/sleeping area is necessary to be comfortable leaving your dog Collar should be removed unless taking dog for walk to avoid losing tags and for safety as kennels do Due to the sleeping area being open to all the dogs the safety of the dogs may be compromised. Owner seemed only interested in the rabies vaccination instead of complete vaccination history However owner seems to love the dogs.

Used this place recently when I went out of town for a week. They met me at my home to sign paper…read morework and check out my cats and their routine. They stopped by 2 times for 30 minutes while I was away to scoop the litter box, feed, and give water to the cats. I got text updates and photos while I was away. I was able to leave the $32 for them in my kitchen. They were wonderful

I just can't say enough good things about Paw 2 Paw. I'm very picky about who takes care of my…read moredogs. Trent, Allison and Steve are wonderful! I've been using their services for several years now. They come every day for midday potty breaks and sometimes when I'm out of town. Everyone is great to work with and ready to help out at a moment's notice if possible. I never worry a bit when I'm gone, because my dogs are in the best hands! I get fun texts during the day when they come by so I know the dogs are well. I highly recommend this company. You will not be sorry. Excellent service. Great prices. Trustworthy.

Jethro loves Camp Happy Tails! He gets so excited when we turn onto their road. Great for the…read moreprices. Very reasonable. They also groom them by availability.

leslie is the best!! Camp Happy Tails will treat your pup with the same love and compassion that d!read more

The only place on the weekend willing to take my cat in to avoid an EVS visit. Cannot express…read moreenough gratitude, called 8 other places (including my vet I've been established with) before and none were willing to work us in. Found Vinton after another place I called said that "Vinton doesn't turn away people", imagine it's stressful for the vets and staff but as someone who was extremely desperate, I am extremely appreciative of everyone here. Thank you!!

Our dog Theo had a puncture wound on his neck and needed to see the vet on a Friday night after…read morehours. We called ahead and were told they could see him within the hour to assess his wound and then would fix him up as quickly as they could. They took him back right away and let us know what was needed, what it would cost and how long it would take. They took such good care of my baby and I felt the price was reasonable. He needed a few staples to close the wound and antibiotics and pain relievers. We were on our way home within 2.5 hours of arriving. The staff was kind, caring and upfront about what he would need. Very glad we had this option when we needed it.

I should have listened to my gut the minute I walked in. Let's just say NEVER AGAIN. Dogs were…read morenever let out of their kennels for 3 days. Save yourself the heartbreak and aggravation. Take them elsewhere.

The owner, Gene is a dog owner and loves dogs and knows how to handle them. I know my dogs have a…read morelot of fun and are well taken care of here. I have a senior dog with arthritis and Gene has a step that she can use when going outside to play. All dogs have their own run. I recommend this kennel for anyone that needs a place for their dog(s) to stay.

I had my puppy groomed at pet wash today, because my usual groomer had a 2 month wait…read more What a horrible grooming job! The fur on his ears is chopped up and uneven. His beard has no shape, just straight across! His nails are so sharp he scratched me as he clung to me trying to get off of there. The worst part is that he reeks of smoke! Cigarette smoke!! Gross! I've never! I wish I had waited until I saw him before paying, and tipping this horrible "grooming". It looked like such a beginner job!

I just recently brought my two best friends for baths and a trim. Both pups were so happy and…read morelooked wonderful. My shepherd was shedding something awful. I tried the upgrade shedding shampoo, it worked great! I was amazed!! The gals were friendly and really sweet with the dogs. I will definitely be back and this will be my new go to Groomer!