Took my sweet (but anxious) dog here the other day. Recently moved to town and didn't have a vet…read morepicked out yet, but noticed some teeth that were pushed forward and knew I needed to get her seen. Made a next day appointment. The staff was really nice, handled Covid precautions well ( they came to the car to get her, the vet came out to discuss findings, they brought her back and took payment). Vet was knowledge, approachable and conservative in his approach to the problem. I had to drive past no fewer than 2 other vet hospitals, and I will gladly continue to do so. Great place!

Honestly the only place i trust with any of my six animals anymore. One of my dogs is deaf, and…read morethey all love on him like he's theirs. Always trustworthy, and never out to get your money.

My Beagle loves spending the day at Klub Kanine, while I am at work. I prefer she spends the day…read moresocializing with other dogs and the great staff at Klub Kanine than being left home alone. The staff is great and the deals they offer in purchasing 10 day packages help save some money, so I can spend that saving on snacks for my pup. I highly recommend Klub Kanine not just for daycare, but for boarding and grooming.

I like being able to take my pup for socializing and energy drain:)…read more The staff was patient and informed me of our pups progress. I was a customer in recent years and equally enjoyed this business. The pups seem to have a great time and our girl loves all of the attention she's given. As this new ownership grows, I may have a couple suggestions. Nevertheless. I recommend this business

My dog is very shy. Every stay at Canine Cottage she becomes more social. She loves it there. I…read moreused them 4 times and my dog is always clean, happy and never ready to leave. The care they give my fur baby loves it here. I will always use them because their staff really cares.

We are traveling nurses and have 2 Pomskis. I can't say enough about this place. We used their…read moredaycare as well as their groomers. Our pups LOVED this place, and they are pretty picky. They were even able to accommodate some early morning drop-offs when we had to go in early. One of our pups had knee surgery while we were in town. They were also able to give her the extra attention she needed a couple of times when we needed to drop her off. We would definitely use them again when we are working in this area.

I boarded my pup here at the recommendation of a friend, but had a very bizarre and unpleasant…read moreexperience. Upon dropping off my pup, Katie told me that she loved shelter mutts and that they had such a special place in her heart. After about 24 hours of boarding, I got a text with a picture of my pup enjoying life and living large resting in a dog pool. She said that my dog was "doing great" and that he was "such a sweetheart". It was great to receive an update and I enjoyed my vacation knowing that my pup was happy and in good hands. After I returned from vacation, I excitedly rushed to pick up my fur baby when Katie told me that my pup had been a problem and asked if I had ever had any issues with him attacking other dogs. On the verge of tears I told her that there had not been any issues and then asked what happened. Katie exclaimed that my dog attacked 3 other dogs and that he had sent them to the veterinarian. I asked for pictures, owner's contact information, and veterinary bills so that I could pay for the damage and contact the owners, but Katie told me that I shouldn't worry about it and that "she wasn't even going to tell me". I thought this was very strange- I certainly need to know if my dog attacked 3 other animals! Katie told me that my pup had to be kept separate from other dogs and then described my lab mix as a "pitbull" and asserted that "all pitbulls get violent at some point or another". Later on in our conversation, Katie mentioned that she needed to take the 3rd dog (that my dog attacked) to the vet because my pup attacked him on the 4th of July when everything was closed. This made my ears perk up- It was the 5th of July and earlier Katie had asserted that my dog had been in isolation for the last few days... How could my dog have attacked a dog on the 4th if he was in isolation? When my pup was brought out he was visible shaken and he looked as if he had been running wild in the woods for a month. He was covered in scars/gashes, which a month and a half later, still have yet to heal. Luckily, after 3 days my pup stopped cowering and began acting like himself again. I can't imagine my pup acting violently, but at the end of the day he is an animal and I wasn't there to see what happened. Unfortunately, Katie couldn't produce any documentation to support her claims. I don't know what happened during my pup's stay at Blacksburg Critter Care, but it was not a pleasant experience and I highly recommend you take your fur baby elsewhere. My pup has stayed at Heartstrings several times now and we have not had any issues.

I have used this dog boarding facility with mixed impressions. My experience indicates some…read moresuggestions for improved customer service as follows: A thorough tour of the resting/sleeping area is necessary to be comfortable leaving your dog Collar should be removed unless taking dog for walk to avoid losing tags and for safety as kennels do Due to the sleeping area being open to all the dogs the safety of the dogs may be compromised. Owner seemed only interested in the rabies vaccination instead of complete vaccination history However owner seems to love the dogs.

Staff is always so nice and attentive to my animals. I've been to a few different vets around…read moreRoanoke before landing on this one to trust all my fur babies with.

North Roanoke does all of our vetting for our feral cat rescue, Barn Cat Buddies and Feline…read moreFriends. We have never had a negative situation with that office, the vet or their staff. They are amazing and have vetted hundreds of cats for us. Most of the complaints I see on here come from money issues. Put that aside and remember that this is a business and they have to charge for their services or they cannot stay in business. They are fairly priced and compassionate. We highly recommend them!!!

Super reliable and my dogs love this place. He even bathes the dogs the day you pick them up!read more

The owner was rude and impatient from the time I entered. While filling out the vaccine records for…read moremy dog i had to pull up an emailfrom my vet since i couldnt email them to him direct. He was asking me about the vaccines while i was looking for them. I said" relax, i almost have them" he said " dont tell me to relax, you can leave. Nobody talks to me that way. " So I left with nowhere to kennel my dog last minute. The whole interaction lasted less than 5 minutes. Absolutely do not trust this place with your dog.

Jessica took great care of our bunny and gardens while we were away on a 10 day road trip. We got…read moredaily photos and updates which greatly put our minds at ease. Our bunny was much less agitated than he usually is when we return from a long trip. It was clear he was well looked after. Would highly recommend Pet Pals!

My pets love PetPals! We have used this service twice so far and each time it has been a good…read moreexperience. I get the impression that PetPals really does care about my pets. They also operate a pet taxi which was a great help since one of my dogs needed to go in for s procedure at the vet while I was away. In my opinion the PetPals staff goes above and beyond to make sure your fur family is well cared for.

I LOVE this place, and considering the dancing and running back and forth in her seat whenever I…read morepull in, my dog loves it too. To be fair, I do have small 14lb dog that they can usually squeeze in which is not the case for people with big dogs. But, I've had nothing but great experiences here, I love their Facebook page where I can usually find pictures with my pup, and they often tell me stories about my pup very I pick her up. Super nice people, I haven't had any issues in the past two years!

Maisey loves it, so I love it! She can't wait to arrive and is happy and healthy when she gets…read morehome. No trouble with other dogs, and she loves the active play. Comes home tired and happy.