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    PetSmart

    3.0 (335 reviews)
    Closed 7:00 am - 9:00 pm
    Updated 1 week ago

    Services - PetSmart

    Bath and groom only

    Pet boarding

    Full grooming

    4 More Services

    Pet haircut

    Microchipping

    Pet physical or wellness exam

    Pet vaccinations

    PetSmart Photos

    From this Business

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    Reviews With Photos

    Ellie N.

    Teddy got groomed by Victor, this is our 2nd time with victor and he did great and very detailed. The couple times I took my dog to different locations and it's a hit or miss but victor is consistent!

    She is so happy now!

    See all

    Photo of Jane A.
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    1 year ago

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    2 months ago

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    6 months ago

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    1 month ago

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    1 year ago

    Helpful 1
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    2 months ago

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    1 year ago

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    8 months ago

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    2 years ago

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    1 year ago

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    3 years ago

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    2 years ago

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    2 years ago

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    2 years ago

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    Photo of Kristi M.
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    2 years ago

    Hannah is amazing. Great customer service and very helpful. Highly recommended this place.

    Helpful 1
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    1 year ago

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    Photo of Bea C.
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    1 year ago

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    5 years ago

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    3 years ago

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    3 years ago

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    4 years ago

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    3 years ago

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    Photo of Wendy H.
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    3 years ago

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    2 years ago

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    3 years ago

    Helpful 1
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    3 years ago

    Adan and Sam did amazing service on my dog Coco. Thank you both for your hard work today.

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    Photo of Justin C.
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    2 years ago

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    4 years ago

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    4 years ago

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    Photo of Ramona G.
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    5 years ago

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    6 years ago

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    8 years ago

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    2 years ago

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    4 years ago

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    3 years ago

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    4 years ago

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    Page 1 of 9

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    Review Highlights - PetSmart

    I can't say enough good things about Gina - she's knowledgeable, patient, super helpful, and funny.

    Mentioned in 8 reviews

    Read more highlights

    Wags & Ruffs - Small group daycare, training, boarding & grooming at Wags and Ruffs

    Wags & Ruffs

    (163 reviews)

    Middletown

    Cooper always has fun at daycare . We always get a report card and pictures.. Everyone there is so…read morenice

    We have two wonderful pups with very different personalities. Ruth is our 11 year old English…read moreMastiff who loves to sleep and lounge all day and doesn't love being around other dogs. Walter is our new English Bulldog pupperoni (11 months) who loves to be around other dogs, though still learning Ps and Qs. We wanted to find a new daycare for them and came across this lovely place on yelp. I emailed them to set up a visit and they were very nice and accommodating. Everyone is sweet, you can tell they love our animals and they are professional. We stopped in on a Saturday morning and were able to check out the play area from the window in the lobby (also watched the video on their website) and they let us into the suites area since there were no dogs in there. When Ruth stays for the day, she stays in their suite and probably loves the break from Walter. Walter goes into the playgroup with the other pups. They asked for all the vaccinations and will ask for updated vaccines as well, which we love and feel very comfortable with. We know we stay up to date with everything and we want to be sure our pups are around other pups that have everything updated as well. We love the report cards. Especially since Walter is so young, we like to see how he is doing with the other dogs. I added some of the pics from their recent visit. Just look how happy he is and Ruth loves the big suite and comfy bed. We are very happy with this wonderful daycare.

    Paw Commons - Ready for another fun day at daycare!

    Paw Commons

    (319 reviews)

    Linda Vista

    I take my dog to Paw Commons for daycare and boarding regularly. I have to call out Diana for her…read moreamazing service and hospitality. She is such a warm light, always going the extra mile to help out and make me feel welcome. She always gives feedback and specifics on how my dog did, which makes the whole experience feel really personal and boutique. It's honestly rare to find someone who makes that kind of impression just from front desk interactions, but she really does. Every time I see her I know my dog is in good hands. Paw Commons is lucky to have her.

    Pros:The staff is very kind and friendly. Cons:The facility…read moreis set up like an animal shelter. The standard "suites" are kennels with plastic doors and are not soundproof, so dogs constantly hear other dogs barking or panicking unless you pay extra for an upgraded "suite" (similar to setups at the San Diego Humane Society). Webcams are only available in the play areas unless you pay for that upgrade, so there is no way to monitor your dog while they're in regular boarding. Playgroups are divided into "large" and "smaller" dogs, with "smaller" defined as up to 45 lbs -- something that is not clearly communicated or written on the website. I saw a golden retriever in the small dog group a one point, which raises serious concerns about how size and safety are handled. The facility is understaffed. At times, I saw one employee responsible for both kennel areas. There were piles of urine and feces left in play areas, dogs running through them, and periods where dogs were not actively supervised. The large and small dog areas face each other with only the fence to divide them, which creates unnecessary reactivity. Most concerning, my dog came home with dried urine and feces stuck to his belly and paws. When I brought it up, I was told "that happens sometimes." It took me an hour to fully bathe and brush him out due to matting from laying in urine. The kind staff unfortunately does not make up for the lack of cleanliness, supervision, and transparency issues. For a business of this size and reported revenue, these conditions for the dogs and employees are unacceptable. Update: After I posted this review, the manager, Jasmine, contacted me and claimed my dog's condition was due to "aggressive behavior." However, he was only there for two days, and no aggression was ever communicated to me or documented in his report cards. When I questioned the lack of documentation, Jasmine simply said, "Sorry about that." If his behavior had truly impacted his care, I would have expected immediate notification and written documentation -- not an explanation offered only after I raised concerns about him running into doors, stumbling, and having urine and poop all over him.

    PetSmart - petstore - Updated May 2026

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