Not good at all. People like this should not be in public facing jobs that require interpersonal…read moreskills. I get that the owner must prefer animals-- but since animals aren't going to walk in on their own, human skills are also needed. Those are not skills this owner possesses. Her organizational skills are lacking also. When I spoke to her assistant to schedule the first time, I asked for a fax number to send the boys vaccinations, and after taking the time to do that, this woman had no idea how to access her faxes for some reason, and I had to bother my vet's office again. I took my two teacup Pomeranians here ONE time. One of my poms had a pretty, full coat when he went in, and when he came out, half of it was gone. I specifically asked that he not be trimmed too much. My husband thought we should give the groomer another chance. When I came for a second time, and asked her not to cut it short like last time, she argued with me, swearing she didn't cut it short. Now maybe she defines "short" as shaved to the skin or something, but his hair was so much shorter, that we had to put him in a harness one size smaller. Never had that with another groomer. Not only that, but however she cut his hair, it is not growing back. She basically wrecked his coat, and is trying to blame the dog, saying he has "coat funk" (which our vet says is made up groomer jargon). Rather than blaming the dog, all this woman needed to do was to listen to me when I told her not to cut too much of my dog's hair off. Instead, she had to be right, and had to have the last word. She refused to listen, was rude, and kept repeatedly using this term "coat funk." The final straw was when she said "I didn't give your dog coat funk." No lady, you gave him the crappiest hack job of a hair cut he's ever had, and wrecked his coat. You did that. Not the dog. And I will let everyone know that this is the last place to take a dog you care about. If your dog has any kind of double coat, I advise you to go elsewhere. If you have any special instructions you want implemented, go elsewhere. If you want to be listened to, go elsewhere. You and your dog deserve better.

The company was very responsive and easy to get in with. I told them that my pup has looser skin…read moreand a history of getting nipped if groomer isn't careful. They assured me they'd be careful and take their time. I found a cut and several scratched on my pups little arm upon picking her up. I was not notified that my pup was injured and when I called to talk to them about it, they didn't respond. They still haven't responded :(

I don't usually post reviews but I'm beyond irritated. we took both of our dogs here after our…read moregroomer got injured and we regretted it the same day.. the girls were very nice but the grooming could improve. our male had a cut in his leg (which I would've appreciated if they mentioned it when I picked them up) I didn't realized until I got home and saw him licking it. it wasn't small, I had to get some medication and a cone to keep it from getting infected since he kept licking it because it was bothering him so much. then I saw our girl had gotten knicked on both of her top nipples and she had two scratches in her tummy from the clippers, its been a week and his cut has not healed. Be careful where you take your pups!

I don't leave negative reviews lightly, but I feel other pet owners deserve to know about my…read moreexperience with Bath and Beyond Pet Salon. First, I want to make it clear that this review is not about Reagan. She has always done an amazing job grooming Mya, and I have never had any complaints about the care she has provided. She has always been kind and professional. My concern is with the owner and the way this situation was handled. After one of Mya's grooming appointments at Bath and Beyond Pet Salon, she unexpectedly became pregnant while in the salon's care. We only discovered she was pregnant when she went in to be spayed, and because she was in the early stages of pregnancy, the pregnancy had to be terminated during her surgery. I want to emphasize that I was never angry about the situation. My first call to the salon wasn't to complain or demand anything. I called simply to let the owner know what had happened and to have an honest conversation about how this could have occurred, what their policies are, and what steps they take to supervise the dogs in their care. I genuinely wanted reassurance because I had every intention of continuing to bring Mya there. I just wanted to know that the dogs are being properly watched and that the business would be transparent about a serious incident like this. What has been most disappointing is that despite my call, I have never received a phone call or any communication from the owner. There has been no discussion about how this happened, no explanation of their policies or procedures, and no reassurance that changes have been made to help prevent something like this from happening again. Accidents can happen, but how a business responds afterward speaks volumes. The complete lack of communication and accountability has been incredibly disappointing. I am not writing this review to attack anyone personally, especially not Reagan. I am writing it because I believe pet owners deserve transparency, accountability, and the reassurance that their pets are being properly supervised while in someone else's care. I sincerely hope Bath and Beyond Pet Salon takes this as an opportunity to evaluate its procedures, communicate more responsibly with clients, and demonstrate the level of honesty and care that pet owners should be able to expect.

I've had a very expensive and traumatic time getting my dogs nails trimmed at his veterinary…read morevisits. Today I went in to buy a muzzle, but consulted with the groomer instead. 20 minutes, affordable, NOT traumatic. Highly recommend.

We used to frequent the store. Now that we are older we really appreciate the delivery service…read more They are always polite and we receive our orders on time.

We took our Prince yesterday and we absolutely loved the service. They are cage free so he enjoyed…read morethe other dogs. The staff was very friendly. He looks amazing. Thank you and we will see you in a few weeks

They hurt my dog. He was bleeding and they tried to act like it was no big deal. They didn't that…read morehe had been hurt. Then they wanted to know why I didn't put the bleeding dog back in my car and bring him back. As if I needed more blood in my car and on my shirt and on my bag.

I've been using this establishment for many years. They always take care of our fur babies with…read morethe utmost care. It's been a privilege to have them have them take care of our babies throughout the years. I highly recommend Noah's's for all of your pets needs.

I have taken my dogs for over 20 years to Noahs Caring Hands. Recently, my new dog went to their…read moregroomer. my dog is a Shih Tzu. He did not get a Shih Tzu cut instead his face was chopped up. I called to let them know and now I am banned from noahs I guess you're not allowed to complain. It does not matter whether you've been there for years. It does not matter if something is wrong you are guilty so if you go to complain or else you'll be banned.

We had to leave our male cat for two weeks with PetSuites Greenwood last minute over the holiday…read moreseason, and I was very worried about his mental wellbeing as he can be nervous kitty. The staff communicated well with me trying to book last minute and also sent photos and updates via text while we were away. He seemed to settle in well with the staff as they were very attentive. I also watched the staff interact with dog owners there for boarding, grooming, and/or daycare. You can tell they love their job and the animals they care for! I've worked with animals for 15 years, and knowing someone will care for my own pet the way I would is priceless.

Taylor did a great job grooming our dog. He looks great and it was a fair price! Only took a little…read moreover 2 hours and he's 75lbs

Unfortunately, I've seen the service at Noah's decrease over the years. Especially since COVID,…read morewe've experienced longer wait times and increased prices on all procedures, pet food, and other pet-related expenses through Noah's. In one specific example, we took my 8-year-old cat to the emergency side one Saturday afternoon around 3pm because he was having difficulty breathing due to a presumed upper respiratory infection. We were immediately taken to an exam room when arriving at Noah's, but having my cat examined and receiving updates on his status while we waited took excruciatingly long. I get that other patients may have had more extreme/urgent issues and Noah's was likely short-staffed, but we spent a total of 6 hours in that exam room. I also feel that we left without a complete understanding of what was specifically ailing my cat because we simply could not wait any longer and my cat was stressed and exhausted (not to mention the $1500 we had already spent on that visit up to that point). This most recent visit has made me want to find a new veterinary clinic.

Do NOT take your loved and faithful pet there for help! Their only "help" will be to make you agree…read moreto euthanasia. I have spent lots of money with them, but their business model is; we only care about the money you will bring to us today. The "doctor " within 10 seconds of coming into room, told us, you don't want to see him suffer do you? As his mother, I really did not see him actually suffering. He was watching me with his big eyes and wagging his tail. He trusted me to help him. He was constipated. He then purred as I stroked his back! I let him down because I BELIEVED that Dr. who had NO emotional connection. I let her kill my baby. I did it! Too late now. The staff needs to be trained! I would like to know the ratio of euthanasia that are performed. There were 3 that night!!

The staff is very friendly and they always treat our dogs like royalty! They're booked out pretty…read morefar, but they can take walk-ins for nail trims at certain times.

My daughter and I have been taking Our dogs here to get…read moregroomed for years now and we Love it the staff is amazing.