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    PetSmart

    2.6 (54 reviews)
    Closed 9:00 am - 9:00 pm
    Updated 1 week ago

    Services - PetSmart

    Bath and groom only

    Full grooming

    Pet haircut

    4 More Services

    Microchipping

    Pet physical or wellness exam

    Pet vaccinations

    Private dog training

    PetSmart Photos

    From this Business

    Recommended Reviews - PetSmart

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    Reviews With Photos

    Smart money
    Fox E.

    It's not that Smart to own Pets if you don't have enough money, but if you do, this is a good place to come and shop for them, although far from being cheap. This is a good pet store and is very expensive, but it's great to have it down here and it's pretty close to my house, so we usually end up in here fairly often, and they usually have what we need, but we didn't love the service here, and it was extremely highly priced, otherwise I'd give them a higher rating.

    Brandon R.

    This PetSmart is full of passionate and caring employees dedicated to animals. I recently adopted a kitten from this store and they guided me through the whole process and gave me a coupon book, as well. However, they have a limited inventory of items and variety which is why 4 stars is my rating.

    Eve S.

    Sooooo I booked an appointment for a bath and haircut with an additional nail grind for my 20lb corgi. I dropped him off around 1:30pm. Before I left, I asked when should I expect him to be ready? I was told no longer than 4 hours. 5:30 rolled around, and I received a phone call from PetSmart. They only said that I needed to pick up my dog because they weren't going to be able to work on him. So I came back to PetSmart to pick him up and they informed me that my dog was being aggressive towards the groomer, Phylis. This I believe not to be true because he is a loving boy. When I returned home, I noticed that he had a bloodshot eye and an odd knob on his lower back. I don't know what happened during his visit and I don't want to imagine it. :( Please do yourself a favor and DO NOT come here for grooming services.

    Look at the back of her head!
    Trish T.

    You can't give zero stars wish I could.... The grooming section of this store is below standard. The management could care less. I placed a complaint and was shocked when I was asked "what do you want me to do about it" I had to tell him empathy and understanding would go a long way not to mention an apology would have been nice... I know for me my fur baby is deserved better.

    Starla W.

    Took my pets in for grooming today and they did such a great job! My labradoodle was very matted and very hot so I had her shaved completely down. Ana groomed Ziggy and my other dog Marley Just went in for a bath, so Devon groomed him. They looked so adorable and they did such a great job! The last time Ana and Trechelle (I hoped I spelled her name right) groomed them and they did an amazing job then! I've never been disappointed with coming to this petsmart.

    Half shaved ear.

    They do a terrible job cutting. Didn't comb my dogs hair why she was drying so her ears matted and they had to shave them. Her ears were only shaved at the bottom and very uneven. This is my 3rd time paying for too dog plus and no bow or bandana. The said "there was another dog named Nyla and we gave the bows to her" ..... so y'all only had 2 bows all day. Be serious for 1 second please. They are really just not even mediocre. The staff always wants you to bring your dog back to fix the problem, which people don't like to do. Terrible service more than 2 times.

    Lollipop
    Mario F.

    We purchase dog food and treats for our dogs at this location. We use the grooming services for our little bundle of fur and Anna is always our #1 choice and she's very good with our little one!

    AFTER

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    8 years ago

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    7 years ago

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    7 years ago

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    10 years ago

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    11 years ago

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    12 years ago

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    13 years ago

    Been here a few times to pet food. Everyone is always friendly and looking to help, plus I've never had to wait in line to checkout.

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    10 years ago

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    11 years ago

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    Page 2 of 2

    Ask the Community - PetSmart

    Review Highlights - PetSmart

    A year ago I took my pom to another location in the Woodlands (Best Friends Pet Care) and they RUINED my pomeranian's coat by SHAVING him.

    Mentioned in 2 reviews

    Read more highlights

    Petbar - Our loved Louie after his bath and brush

    Petbar

    (53 reviews)

    The Heights

    The neighborhood I am staying in is a cul-de-sac.. and…read morethere was poor dog roaming around for almost a week. She was severely under weight. The neighborhood took turns putting out water and food for her. She kinda looked pregnant so I was a bit concerned since the hoa said they would have her euthanized... so we took her in for a week now. And fatten her up ;) After calling many non kill shelters, and vets to get her the correct medical treatment she needed...I was getting discouraged since so many programs were full. When we reached out to PetBar through yelp about the situation... not only did they answer within two hours but they were so incredibly kind! Their groomers are top notch! I can tell they were professional because they knew how to handle her ... it seems like the dog was beaten because she was scared and very on guard... every time you try to pet her she would flinch :( and duck. I didn't know how she would deal with the stress of grooming. We can't afford to keep her and I am allergic to most dogs and cats. So our best bet is to get her all squared away health and cleanliness wise for the best outcome. I didn't have much hope since I called so many places... yet... Pet Bar has exceeded our expectations of quality skillful professionals with kind hearts. One of the best grooming places I have been to! They were so sweet and the owners were so generous with providing "sweet pea" with all the hygienic care that was long overdue. I highly recommend this outstanding establishment! From the owners to the staff in the front and their groomers. Trust that your lovely fury friends are safe and more than loved here. Once again I would like to thank the owners on behalf of sweet pea! After her vet appointment on Monday she is in her best attire to find a loving home! :) thank you so much again guys! Have a wonderful weekend!

    Website states self wash stations are open with last wash starting 30 minutes prior to close. Only…read moreto arrived near 45 minutes before close and the attendant tell me a new corporate policy change moved it to 1 hour. Thanks for the updated info.

    Fur Paws - Teddy

    Fur Paws

    (57 reviews)

    The Heights

    Our pups love this place. They are learning how to be groomed and the staff is working with them…read moreon their manners. Love the cuts we have received.

    TLDR: Our dog was attacked and they claim that he scratched himself. First photo is a pic from them…read moreand the rest are after the area was shaved for veterinary care. Judge for yourself if the injuries are scratches or bite marks and if a dog is physically able to scratch itself on the inside of its ear. They are very clearly puncture wounds to us and our vet. --------------------------------------- Dropped off our blind dog 11.24.2025 at roughly 3pm. The morning of 11.28.2025 we received a message that his ear had been bleeding and they believed it was from scratching so they provided him with the expected medical care. Afternoon of 11.29.2025 they told us he was "shaking". My wife was able to pick him up early and take him to the emergency vet (Saturday evening and regular vet closed) who shaved and treated the area and gave him antibiotics. We did follow-up with our regular vet and they determined that the injuries were puncture wounds from a dog attack. When we told them Fur Paws said the injuries were from him scratching himself they looked at us like we had just told them 1 + 1 = 3. In spite of the records we provided from the vet showing his treatment history and their diagnosis of "dog bite wounds and vestibular disease" Fur Paws claims he arrived there with some condition that led to him scratching himself (on the inside of his ear too!). He arrived 11.24, they noticed wounds 11.28, and by the afternoon of 11.29 he was shaking so he had a fever. It takes 24-72 hours for infection and then a fever to occur so one can do the math on their claim that he arrived with an ailment already. Then you add in that these are clearly not scratch marks and you see that they're questioning our intelligence with their explanation. Send your dog here at your own risk.

    Heights Grooming - Daisy groomed by Jose

    Heights Grooming

    (122 reviews)

    The Heights

    After right at 2 years of patronizing this business, it was requested to not cut the hair on my…read morefriend's daughter's, Shitzu Poodle mix. Upon picking him up, it was discovered that the hair in his head was indeed cut. After contacting Eddie to inform him of the matter, he then conveyed to me that José, the technician, stated that he "felt disrespected" and that services to our dog would be discontinued. Eddie went on to say that because of the dog's disposition- there are no other techs who desired to "put up with him" and "José was the only tech who would groom him." The irony is: If in fact the dog were so unmanageable, amazingly, Eddie would call my friend to see when would she be bringing him in. If the dog were that bad, his services should have been refused 2 years ago. The final analysis- Eddie told me that he would refund me the money from the last service and that due to the dog's disgruntled disposition- there was a TLC fee, which we have never seen, prior to that day. As a patron, it was NEVER about the money. It was about José failing to follow instructions and when the issue was addressed, the company assumed a stance of victimization, which resulted in poor customer service. Accountability goes a long way a business, and sadly, they chose not to be held accountable.

    We used to bring Mollie here when she was a puppy and when we moved back we obviously brought her…read moreback. She's been going to Jose for the past two years and he does a fantastic job. We do the express grooming so she is finished in two hours. She's always clean, happy, and he takes excellent care of her. She looks beautiful every time and I can tell she likes it because when she goes there she knows exactly where to go off the leash. For credit cards they do add a fee for the processing which is fair so we Zelle every time to avoid the fee. Prices are competitive and it's actually lower than you would think. Parking is always available.

    Puddy Cuts - This is Dolly's post-groom smile -- I swear she knows how good she looks  Steven at Puddy Cuts is a miracle worker!

    Puddy Cuts

    (30 reviews)

    Independence Heights

    I've had Goldendoodles for years and I'm very, very particular about their grooming. I'm a total…read moreperfectionist (my career coach once said I might be the biggest one he's ever met -- not a compliment, but true ). I've tried around 20 groomers before finding Steven, and truly, no one compares. He's not just a groomer; he's an artist. I can walk in and simply say, "something like a teddy bear face," and he knows exactly what to do. Every time my dogs come home, they look flawless -- soft, clean, perfectly shaped, and actually happy. He just gets it. Steven is affordable, consistent, and a total hidden gem in Houston. If you're looking for the best Goldendoodle groomer, poodle cut specialist, or someone who truly cares about detail, Steven at Puddy Cuts is your guy. I honestly hope he never retires.

    Steven did an excellent job with my mini poodle Bunny! For…read morethe first time, we finally found a groomer who knows how to truly groom a poodle - cute, neat & professional haircut. Also it is very important to note that after grooming there were absolutely no cuts or irritation on my puppy. Previously, we had several bad experiences with groomers who would either make my puppy look like a Maltese or leave him with cuts or horrible irritations. I also have to mention that Steven is a professional & patient groomer and also he listens to how a customer wants the puppy to look like. I would definitely recommend Puddy Cuts to all my closest friends & family!!!

    PetSmart - groomer - Updated May 2026

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