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Houston, TX

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PetSmart

2.5 (84 reviews)
Open • 7:00 am - 7:00 pm
Updated a few days ago

Services - PetSmart

Bath and groom only

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The groomer brushed her until she was bleeding!!! DO NOT TAKE YOUR PET HERE

Groomer brushed her until she was bleeing NOT BRING YOUR PET HERE!!!! He said he was just brushing her obviously he was brushing her aggressively until she bled and didn't stop her whole body is red and bleeding looks like he pricked her over and over with the brush

Jae D.

So my dog recently attended the dog training class with Julie Smith and I couldn't be happier. I have an American Bully who is very social and smart but very stubborn . Julie was able to give me tips and show me ways to train and handle my big baby . She always went out of her way to make sure he was comfortable , always very personable and friendly and helped relieve some of the stress I had trying to get my dog to listen. One thing you have to do while training and after is continue working with your dog everyday repeat the same commands until it sinks in. Overall I was extremely happy with the service I received and would most definitely recommend Julie especially if you have any kind of Bully she's an expert with them.

Mark S.

Placed and paid for an online order. When I showed up at the store, I pushed the button at the display at the front TWICE over 5 minutes. Waited 10 minutes for someone to wander up and ask what my name was. I could have picked the items, paid for them and been driving home in the time it took me to wait for them. And there was hardly anyone in the store. The managers there look very unhappy. PetSmart clearly didn't think this "order online/pick up in store" through. Unlike other stores that bring your order out to you, this option is not available at PetSmart. The only reason we ordered online was because of the discount we received when doing so. But having to wait for 10 minutes made this not worth it.

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11 years ago

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9 years ago

wow erin did an amazing job!!! i will get her to groom my billy from now on!!

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9 years ago

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7 years ago

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Review Highlights - PetSmart

“Once I got there Erica on of the manager was very rude but once I talked to Chelsea in grooming she took my baby and cleaned him up on the house.”

Mentioned in 2 reviews

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PetSmart - petstore - Updated October 2026

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