love this place and can't say enough about the groomers. my dogs are well taken care of and they…read moreare done quickly.

Heather has groomed my now 11 year old toy poodle for years. We have trusted her and always been…read morehappy with how my poodle turned out. She never seemed extra stressed when we picked her up. It seemed to be a great situation (the only thing was I never saw Heather when i dropped off and picked up my dog, that was always odd, but i figured she was busy). Anyway, we got a new toy poodle puppy recently. She was 12 weeks old and we figured it was a good time to get her acclimated to the grooming experience. We specifically said our toy poodle (3 lbs at the time) was only 12 weeks old, this was her very first groom. We asked for her to be bathed, trimmed around her face, feet, sanitary area *as tolerated.* We were told our puppy was aggressive, had to be held down by 3 people (remember, 3 lb puppy). She hadn't been completely potty trained at the time, still tried to mouth at hands, was teething, wasn't the best behaved, so I believed it and was embarrassed for my puppy's behavior, over a bath! I had bathed our puppy probably 6 times already since we got her, I had scissor trimmed around her face, brushed her often and even trimmed her nails before. We were completely shocked upon picking up our little puppy she had a completely full groom. Shaved feet, shaved face, very short hair all over, shaved butt - didn't even look like our puppy at all. It was definitely not a puppy trim *as tolerated.* Now we understand why our puppy got so scared and stressed that she lashed out, fight or flight response. She had never been groomed before, she must have been terrified. Ever since then, our puppy is a different dog. She now is very anxious about everything. She had such a bubbly, joyful, easy-going personality. Now she is scared, fearful about so much. We have her in private training now, and the trainer has said she is scared of anything and we have to work in baby steps to even give her a bath again. I am devastated that my now 14 week old, 3.5 lb puppy has been traumatized. We trusted Heather for years with my older toy poodle. We thought she was the best groomer. It is never appropriate to hold down a 12 week old puppy to shave her completely. I wish she would have stopped, so that our puppy would have happy associations with grooming. 2 stars because we really did trust Heather for years, with my most prized possession, a family member. 2 stars because now that trust is broken, our 12 week old puppy was restrained, looks like a different dog, and has a completely new anxious/stressed personality when handled by strangers.

I Highly recommend Pet Suite. Pat loves the day program and all the staff! A huge shout out to…read moreKate, his trainer. She has been a great help with obedience training. Martha Lee

Highly recommend PetSuites Northshore. Every time Blondie has been there she is handled with care…read more Sure she goes in nervous and you have to pull her but she is anti social and a homebody. Last year during Christmas travels Blondie stayed and got sick from anxiety and they cared for her and treated her and when we returned she was happy and healthy and she is always happy to see us, but runs back to the staff for love before she leaves. She has been in multiple times for baths and nail trimming and always comes back pretty and primmed. Highly recommended!

The tech and vet whi helped me and my kitren were amazing. They understood I was worried amd they…read morewere so nice and kind and thorough and were willing to do anything they could to help my sick kitten. Thank you so much!​

Absolutely Horrible and Heartbreaking experience here!…read more Brought my elderly cat here for nausea last Saturday and she was clearly mishandled and her lower jaw was damaged by the staff here! Another vet confirmed this injury! We had to watch her suffer due to this clinic's negligence! She passed away today! Please, please do NOT risk your pet's life here!!

Donnie and his crew are amazing. They have been grooming my 2 maltipoos for years!! Highly…read morerecommended!!!

I got my grand dog to care for while her human momma was sick. When I got her she was in need of…read morea good bath, grooming, nail trim. I was told DIVA DOG and Brittney was very familiar with the dog. I called as soon as they opened & although they were absolutely Donnie said to bring her in & under the circumstances they would absolutely take care of her. I should mention that this is not the first time this has happened. This dog is use to being in the house with her human momma and nobody else. That being said Donnie & Brittney have a calming effect and she was just fine. They clean her up and she is a new dog. You can tell she feels so much prouder and she likes the way she looks. I don't personally have a dog but if I did DIVA DOG would be the place I would bring them to get groomed Thank goodness Walker has a wonderful business like DIVA DOG and wonderful people like Donnie & Brittney.

My cat, Casper, loves his bath. He always looks so good and happy after he is groomed.read more

Brought both of our fur babies in for their first haircuts, wonderful service. COVID precautions in…read moreplace. Local family business that is reasonably priced. This will be our fur-ever groomer!

There are very few people I trust my dog with. You see so many awful grooming videos of groomers…read morehurting dogs. It makes finding a safe and reliable place for your furbaby. I'm very thankful to have found pet sense. They're a knowledgeable, kind, and friendly staff. I have brought my two year old corgi on multiple occasions and have been more than satisfied each time. I recommend Susan for grooming. She's patient and super friendly! If my dog trusts her, I trust her.

Brought my 7 month old puppy in for her first groom. Susan was super!! She did a perfect job…read moreon my pup, and really seems to enjoy her work and love the animals. Will definitely be going back.

I have a reactive grumpy old man who is 12 years old. He has been seeing Rhonda since he was a tiny…read moretot and though we have moved around here and there we always go back to her anytime we are in town. She always takes care of my boy and he always comes home smelling amazing. This last weekend we went on a trip and I had to board him for the first time in many years. The last few times he's been boarded he never eats, barely moves, and comes home almost devastated. After 3 nights with Rhonda I expected to pick him up and find a full bag of food and a very sad pup, but he was out of food and so happy to see us. I am so thankful to her and her crew for always taking such good care of my grumpy old man.

I had a horrible experience with this dog groomer. Some really bad attitudes, communication skills…read moreare horrible. They've done extra services without asking a customer and charge the customer extreme amounts other than what was quoted. I tried multiple times but to know avail continue to having problems with this establishment I'm now happy to find another groomer who is wonderful I would not do business with this establishment.

Dr.Scott and his staff are the best! We had a snakebite situation that was taken care of asap. Very…read moremuch appreciated the efficient care and concern for our pups. Great service.

Dr. Scott and his staff are amazing. They took care of our best friend her entire life and did an…read moreamazing job. They are compassionate, understanding, and patient. Thank you Dr. Scott and staff for all that you do for this community.