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    PetSmart

    2.9 (38 reviews)
    Closed 9:00 am - 8:00 pm
    Updated a few days ago

    Services - PetSmart

    Bath and groom only

    Full grooming

    Pet haircut

    4 More Services

    Microchipping

    Pet physical or wellness exam

    Pet vaccinations

    Private dog training

    PetSmart Photos

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    Saba S.

    The store was very clean and no bad smell like so often in pet stores. Though the girl I asked to help me, was clearly in the middle of something important, she dropped everything and helped. Both the cashier and the floor manager helped me figure out how to carry a fish tank, and a new small fish on my motorcycle... Thank you for the help. I will be back for more.

    Please do not take your lovable dogs to groom at the Hamilton location! I got to the place 20min earlier since it was my first time, thinking they may need my dog's vaccination info.. however, I was there too early, they wouldn't let me check in..I had to wait out side until 10:00am for the exact appointment time.. But the groomer came to work 25 min late which makes total waiting time to be about an hour.. Never experienced that you have to wait half an hour because the groomer didn't come to work on time. After when the groomer was finished, I went to pick my dog and she looked horrible!! They charged me extra $5 for getting it done on the weekends so the total came up to $76 w tax. The work is worth about$20.. She missed cutting lots of spots ,uneven and didn't even get to finish all.. I could've done better job!!! I can't believe I spent closer to $90 w tips.. wasted my time, money and my heart is broken because my dog looks horrible!! Also whatever the shampoo or perfume they used smells like inside of flea market. It's just disgusting!! Please think twice before you make the appointment!!!

    treat tasting! like a wine tasting experience for puppies :)
    Amalia Y.

    a few years + 1 puppy later, and it's time for an updated review of this petsmart. there have been a lot of improvements in customer service and store cleanliness, and compared to many other petsmart locations, this one is the best. living in North Brunswick, there are easily at least 5 petsmart locations in closer proximity to me than this one in Hamilton marketplace. however, this is the location that I frequent for purchases and puppy training classes for my little beast. I've been to the others, and there's no comparison. before bringing home my new pup, I wanted to be prepared so I stopped in to do some shopping. the manager personally helped me chose a good food, treats, toys, etc. the level of customer service was great! he showed me all of the end-caps and areas where items are on sale (a cute leash for $4? a slow feeder bowl for $5? yes, please!), and introduced me to the puppy coupon book- $20 for a ton of savings (easily save $100 or so)... totally worth it! the store has some awesome perks too- various vendors give sample giveaways and/or are on site to answer product-specific questions. there was a "treat tasting" one day when I was in the store.... like a version of a wine-tasting, just for puppies! pup was loving the treats, and we went home with some free sample bags (and bought a few, cuz they were on sale ... and we know I loooove things on sale! training so far has been great- Kim is fantastic, and eager to give advice and answer questions. receiving a phone call reminder from her personally the night before class was a pleasant surprise (and much needed, cuz I had the start time wrong in my head!) going to, for example, the princeton petsmart in nassau park was a major disappointment by comparison- way less friendly/helpful staff, no fun vendors... definitely worth the drive to Hamilton for a better experience.

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    5 years ago

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    3 years ago

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    4 years ago

    This place sucks extremely under staffed. Can never help with animals or checking on an item bye bye stick to chewy

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    3 years ago

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    3 years ago

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    11 years ago

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    11 years ago

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    5 years ago

    The associate I had help me was Giovanni and he needs to work on his attitude and how he talks to people very rude.

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    5 years ago

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    10 years ago

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    4 years ago

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    10 years ago

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    5 years ago

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    9 years ago

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    12 years ago

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    10 years ago

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    10 years ago

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    11 years ago

    Love this place. It's clean, the staff is nice. My dog likes the food and treats. She also gets nice haircuts.

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    10 years ago

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    10 years ago

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    9 years ago

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    12 years ago

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    9 years ago

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    11 years ago

    Incredibly rude staff. I complained to the manager who did not seem to care. I have never returned since. They are not kid friendly here.

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    10 years ago

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    9 years ago

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    11 years ago

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    14 years ago

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    10 years ago

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    Review Highlights - PetSmart

    Our Boy Jethro always leaves a happy camper and looks as handsome as can be thanks to Jessica's talents and handling.

    Mentioned in 2 reviews

    Read more highlights

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    PetSmart - pet_training - Updated May 2026

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