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    PetSmart

    3.2 (13 reviews)
    Open 7:00 am - 9:00 pm
    Updated a few days ago

    Services - PetSmart

    Bath and groom only

    Full grooming

    Pet haircut

    1 More Service

    Private dog training

    PetSmart Photos

    From this Business

    Recommended Reviews - PetSmart

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    4 years ago

    Helpful 8
    Thanks 1
    Love this 6
    Oh no 0

    1 year ago

    Helpful 1
    Thanks 0
    Love this 0
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    2 years ago

    Helpful 0
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    Love this 0
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    11 years ago

    Helpful 2
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    Love this 2
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    5 years ago

    Helpful 0
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    8 years ago

    Helpful 2
    Thanks 0
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    4 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
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    8 years ago

    Helpful 0
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    12 years ago

    Helpful 1
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    10 years ago

    Great customer service, friendly atmosphere and PetSmart strongly supports adoption and rescuing pets!

    Helpful 0
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    12 years ago

    My dog loves coming here for bubbles! Ask for Shanna, she does a wonderful grooming job!

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    10 years ago

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    Ask the Community - PetSmart

    MuttHaviorist

    MuttHaviorist

    (2 reviews)

    I'm writing this after my mom came to visit, and my 8-year-old rescue pittbull sniffed her then…read morecalmly walked away. He's now passed out on the sofa. I can't say how miraculous this is. Prior to working with Daniel, my dog, Eugene, would bark, spin, mouth, run, and turn into a high-energy dog whenever someone entered my space, then stay high-energy after they left. It made me nervous having guests over. I put off dog training because I thought I could Google and read my way to a solution, we had a decent foundation in obedience on our own, and, frankly, Eugene and I had been stuck in our ways for some five years together. I wasn't sold on dog training. How wrong I was! Daniel's expertise went above and beyond anything I could've figured out myself. He helped me apply the obedience work we'd already done to create stronger boundaries and a better relationship. He noticed a few quirks in Eugene that meant generic dog advice just wasn't enough. Because Daniel has read so extensively in addition to his real-life experience, he could call out advice I'd picked up that wasn't serving us or help put it in context. Daniel is also dedicated to making the training process efficient -- he's not trying to sell you sessions you don't need -- and he makes himself available between sessions, which was a godsend as we were working through new behaviors. The result is a dog (and an owner) who is more confident and less anxious. Eugene has become a pleasure to be around, and I am so grateful for this. Thanks, Daniel!

    We had been struggling with our young rescue pitbull, Asher, behavior and realized we needed…read moreprofessional help. Daniel immediately stood out when we were looking for a trainer for his credentials and after a short phone call we already felt confident he was the correct choice. At the initial assessment he observed us and Asher before sitting down & creating a gameplan for training. His training proved priceless, after a week we began to notice a difference & now a month later it is like he is a new dog. An additional benefit is that Daniel made it clear that we could text him any time with questions. We can't thank Daniel enough for how he's helped us and can't recommend him enough to any other dog parents looking for assistance. Thank you Daniel!

    Beech Hill Kennels - Beech Hill Kennels

    Beech Hill Kennels

    (12 reviews)

    Byberry

    Do not take your dogs to this kennel if you truly care about your dogs!!! The rescue I volunteer…read morewith learned the hard way. There is no way to know the level of care the dogs receive while here. Vicki is an older woman who has one staff member who helps in the mornings. This is the second kennel we have dealt with who have the funds and don't hire staff, which can only point to greed. That means Vicki herself is taking caring of her human partner in the home and their 8 animals, as well as the countless dogs being boarded there. Vicki is so up and down mood wise. She's terrible to "work with". She has been over 30 minutes late numerous times when dogs are being picked up or dropped off by rescue volunteers. She made everything difficult for the rescue I volunteer with, almost causing countless volunteers to quit. She makes up rules and regulations as she pleases. She has 3 dogs who were abandoned at the kennel who she won't even allow to find homes, instead they rot in those kennels. She has a Pitbull, shepherd, and senior Chihuahah who were dumped there and live there to this day. She had a rescue at her finger tips who has helped placed other abandoned dogs and yet she would rather these poor dogs suffer in a cage for the rest of their lives. This is not someone who cares about animals. This is someone who cares about money and that's it. The kennels are in bad shape and instead of repairing them, she doesn't. She has her own partner's dog and 2 cats inside the home. She has 2 of her own dogs in the home who live solely on the porch and 1 more who lives in the indoor kennels. These animals are not getting the attention and care when there are at least 20 kennels who often have animals in them. That is around 27 animals being fed by 1 person at night and 27 being fed in the morning by 2 people. Take your dogs to a kennel who truly cares about their dogs, who allow you to see the kennels with your own eyes and who have STAFF. This place needs to be shut down and it's only a matter of time until it happens.

    Poor Customer Service and Poor Communication! I expressed my disappointment with how I was handled…read moreand now I MUST PAY CASH to get my Dog when previously I have swiped!!!!!!!!!!!! I dropped off my dog on the 25th of June 2024, Tuesday at 7 pm! Originally I asked if I could drop the dog off on Wednesday at 7 am due to my tight work schedule and the early flight. I was told no and was asked if could I come up with a better time. I asked if I could change it to Tuesday at 9 pm and was told that it was a better time! I did not stick to that time and was able to get my dog over earlier at 7 pm on Tuesday. I dropped off the dog with no problem, I was met outside and asked when I would be back. I said on Sunday I would be back to pick up Ivy. At that time I was not told that Sunday there are limited hours for pick up 5 pm to 7 pm. Fast forward to Sunday! I texted at 11 am in between connecting flights to inform Beech Hill I would be there at about 1 pm. When I landed at PHL I texted again I was on my way. I did not receive a response to either text. I figured maybe they were busy. I called when I arrived, there was no answer ....I texted that I was there and a woman came out walked passed me and asked if was I being helped. I explained I texted and called. I then received a long text about how the hours are 5 pm to 7 pm and have been for 40 years. I asked can you please make an exception because I was traveling for 12 hours. I was told no and was told how I have been giving exceptions in the past. I asked what acceptions. I was then told that I don't seem to accept that Beech flexibility has been done as a courtesy! My question is what exceptions have been made in the past? I was told the Kennel is full it is a Holiday weekend that the dogs are sleeping that Beech Hill will not stir that kennel up and that accepting it would be additional work. I was told that she was the only one there. This was not true there was another woman there that passed by me and asked was I being helped. I said this was the last time Beech Hill would receive my $$$$. I was then told that I must pay cash and they were not accepting cards, I never paid CASH and I asked if it was just me that you are not accepting cards or if is this for everyone. After that it was crickets! If you have limited hours why not tell the person as they drop their dog off (Sunday)? I feel disrespected and not valued as a customer. Why not let me know when I texted earlier on Sunday that I must come between the hours of 5pm to 7pm. Customer service is about the relationship between the customer and the business! The lack of communication disappointments me and how I am being handled! I have never paid cash and I do not walk around with hundreds of dollars! I have in the past swiped and my question is why now? I would love to post the text between us and I know that is not the proper way of handling this! I would love for the owner to reach out to me personally maybe should we like to read the texts!!!!!!!

    PetSmart - petstore - Updated May 2026

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